Mortgage advisor Work, Jobs in Eastbourne (with Salaries)

Contact Centre Advisor
Park Holidays UK —Bexhill
- £12.71 an hour
- Temporary
- Sales
- Customer service
- IT
- Employee assistance programme
- Employee discount
1d
Mortgage Advisor
Connells Group —Haywards Heath
- Customer service
- Driving
- Organisational skills
- Employee discount
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Mortgage Administrator
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- £25,000 - £33,000 a year
- Full-time
- Administrative experience

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Contact Centre Advisor

Park Holidays UK -
Bexhill

Apply Now

Job details

Temporary | Full-time
£12.71 an hour
1 day ago

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Sales
Customer service
Numeracy
IT

Full job description

Compensation: £12.71 Per Hour
Weekly Hours: 35

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

We are seeking a motivated and customer-focused Contact Centre Advisor to join our team. The successful candidate will be responsible for delivering excellent customer service, handling inbound and outbound calls, and liaising with park staff to ensure our customers' needs are met.

Job Duties

Answer inbound calls and assist customers with specific needs.
Build customer interest in the services and products offered by Park Holidays.
Provide customer service of the highest level.
Make outbound calls to collect balances and follow up on general requests.
Liaise with park staff on a day-to-day basis.
Visit parks to ensure your knowledge base is constantly updated.
Review and provide constructive feedback on marketing material.
Work in compliance with General Data Protection Regulations (GDPR) and Payment Card Industry Data Security Standard (PCI DSS) requirements.
Deliver training to new and current Advisors, when required.
Attend relevant training courses as recommended by your Line Manager or the Company.

Requirements

Ability to handle complaints, difficult conversations and situations.
Ability to see enquiries and projects through to completion.
Ability to work on your own initiative with a logical and methodical approach to work.
Active listening skills.
Excellent customer service skills, including discovery-questioning, listening, establishing rapport, matching, and closing.
Flexibility and ability to adapt quickly to changing priorities.
Friendly and tactful personality.
Good general standard of literacy, numeracy, and IT skills.
Good timekeeping.
Open-minded attitude.
Patience and the ability to remain calm in stressful situations.
Proficiency in speaking to guests, addressing enquiries, and communicating clearly over the phone.
Strong team working ability.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme

IND1

Apply Now

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Contact Centre Advisor