Senior customer engineer Work, Jobs in Eastham, Chs (with Salaries)

Defect Coordinator
Healthy Estates Facilities Management —Chester
- £26,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
7d
Document Controller
Sanctuary Group —Chester
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Maintenance Manager
TRITECH GROUP —Wrexham
- £50,000 - £65,000 a year
- Full-time
- Management
- Maintenance
- Organisational skills
- Free parking
- Annual leave
Quick apply
Control Engineer
Scottish Power —Birkenhead
- £53,280 - £66,600 a year
- Engineering
- Electrical Engineering
- Leadership
- Annual leave
- Employee discount
Senior Site Engineer & Site Engineer
AmcoGiffen —Tremeirchion
- £35,000 - £44,000 a year
- Weekend availability
- Civil engineering
- Engineering
- Life insurance
Quick apply
Senior Mechanical Engineer
Babcock International —Warrington
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Senior QA Engineer
Betfred —Warrington
- £40,000 - £50,000 a year
- Full-time
- SQL
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Senior Network Engineer (Service Provider)
Synextra —Birchwood
- £55,000 - £85,000 a year
- Full-time
- Azure
- Communication skills
Quick apply
Senior Quality Engineer
Prysmian Group —Wrexham
- Communication skills
Senior Software Engineer
Iceland —Deeside
- Full-time
- Azure
- SQL
- Mentoring
- Free parking
- Employee discount
Engineering Manager
Marlin Industries —Wrexham
- £57,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Flexitime
Quick apply
Trade Compliance Analyst
Teledyne Technologies Inc. —Bromborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Engineer
Teledyne Technologies Inc. —Bromborough
- Full-time
- Hybrid work
- Computer literacy
- Engineering
- Microsoft Office
- Employee stock purchase plan
- Relocation assistance
Development Manager
EcoOnline —Liverpool
- Hybrid work
- Computer Science
- Engineering
- No degree
- Annual leave
12h
Senior Electro-Optic Development Engineer
Teledyne Technologies Inc. —St. Asaph
- Full-time
- Analysis skills
Optical Technician
Teledyne Technologies Inc. —St. Asaph
- Full-time
- Mechanical knowledge
7d
Senior Electrical Engineer
BWSC —Warrington
- From £75,000 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Free parking
- Annual leave
Quick apply
Senior Certification Engineer (Intrinsic Safety)
Eurofins UK Product Testing Services —Ellesmere Port
- Full-time
- Hybrid work
- English
- Communication skills
- Flexitime
- Work from home
Quick apply
Senior Planner
AmcoGiffen —Warrington
- £65,000 - £75,000 a year
- Full-time
- Civil engineering
- Contracts
- Communication skills
- Life insurance
Quick apply
Senior Data Engineer
The Very Group —Liverpool
- Hybrid work
- Java
- SQL
- AWS
- Employee discount
Quick apply
8d

I want to receive the latest job alerts for senior customer engineer in eastham, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer engineer jobs near eastham, chs

Defect Coordinator

Healthy Estates Facilities Management -
Chester

Quick apply

Job details

Permanent | Full-time
£26,000 a year
7 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Customer service
Facilities management
Maintenance
Microsoft Office
Organisational skills
Construction experience
Communication skills
Facilities maintenance

Full job description

About Healthy Estates

Healthy Estates is a growing facilities management business supporting care homes and commercial clients across the UK. We pride ourselves on delivering a proactive, transparent and responsive service that gives our clients confidence that their buildings are safe, compliant and operating effectively.

As our business continues to grow, we are looking for a Defect Coordinator to join our operations team and take ownership of defect management across our portfolio.

This role would suit an organised, proactive individual who thrives in a fast-paced environment and enjoys problem solving and stakeholder communication.

The Role

The Defect Coordinator is responsible for managing building defects whilst in the defect liability period, managing from the initial identification through to successful completion and sign-off.

Acting as the central point of contact for clients, contractors and internal teams, you will ensure defects are investigated promptly, the appropriate contractors are engaged, progress is monitored and clear communication is maintained throughout the lifecycle of the issue.

You will take ownership of defects rather than simply administering them, ensuring accountability and driving issues through to resolution whilst maintaining excellent customer service.

Key Responsibilities

· Manage defects from initial notification through to completion and closure

· Review defect reports, snagging lists, contractor findings and client concerns to determine the most appropriate course of action

· Raise work orders and allocate works to approved supply chain partners

· Coordinate contractor attendance and ensure service level agreements and target completion dates are achieved

· Monitor progress of all open defects and proactively chase contractors to prevent delays

· Escalate issues where response times, quality standards or contractual obligations are not being met

· Maintain regular communication with clients, and operational teams, providing updates and managing expectations throughout the process

· Review engineer job reports to determine whether further remedial actions are required

· Identify recurring defects and trends and work collaboratively with operational teams to reduce repeat failures and improve service delivery

· Manage high-priority and business-critical defects, coordinating urgent responses to minimise operational disruption to clients and residents

· Ensure all documentation, photographs, reports and completion evidence are uploaded and maintained within CAFM systems

· Produce regular reports on defect volumes, ageing defects, contractor performance and service delivery metrics

· Support client meetings and operational reviews by providing updates on outstanding defects and remediation plans

About You

The successful candidate will have:

· Previous experience within Facilities Management, Property Management, Construction Aftercare, Maintenance Coordination or a similar operational environment

· Experience managing contractors and holding suppliers accountable for service delivery

· Strong organisational skills with the ability to manage a high volume of work across multiple sites

· Excellent communication skills and confidence dealing with clients, contractors and senior stakeholders

· Ability to prioritise effectively and remain calm under pressure

· Commercial awareness and the ability to balance cost, risk and service delivery

· Experience using CAFM systems and Microsoft Office packages

· A proactive mindset with a strong sense of ownership and accountability

What We Offer

· Competitive salary

· Company pension scheme

· Free on-site parking

· Company uniform

· Regular company events

· Ongoing training and career development opportunities

· A supportive and collaborative working environment

· The opportunity to play a key role in supporting our buildings and maintaining high compliance standards across the business

If you are highly organised, enjoy problem solving and have a passion for ensuring things are completed properly and on time, we would love to hear from you.

Pay: £26,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Chester, Cheshire: reliably commute or plan to relocate before starting work (required)

Experience:

Facilities maintenance: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

senior customer engineer jobs in eastham, chs

Defect Coordinator

Document Controller

Maintenance Manager

Control Engineer

Senior Site Engineer & Site Engineer

Senior Mechanical Engineer

Senior QA Engineer

Senior Network Engineer (Service Provider)

Senior Quality Engineer

Senior Software Engineer

Engineering Manager

Trade Compliance Analyst

Engineer

Development Manager

Senior Electro-Optic Development Engineer

Optical Technician

Senior Electrical Engineer

Senior Certification Engineer (Intrinsic Safety)

Senior Planner

Senior Data Engineer

I want to receive the latest job alerts for senior customer engineer in eastham, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected