Senior fellow Work, Jobs in Eastham, Chs (with Salaries)

Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
8d
Director of International Student Recruitment
Liverpool Hope University —Liverpool
- £58,225 - £67,468 a year
- University
8d
Senior Lecturer or Senior Teaching Fellow in Software Engineering
Liverpool John Moores University —Liverpool
- £47,389 - £58,225 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
Senior Care Assistant Nights
Willowdale Residential Home —Mold
- £14.50 an hour
- Full-time
- Supervising experience
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
1d
Lecturer/Senior Lecturer in Biotechnology/Reproductive Science/Stem Cell Science
University of Chester —Chester
- £39,906 - £50,253 a year
- Part-time
- University
- Teaching
6d
Planner/Senior Town Planner (Planning Consultancy)
WSP —Liverpool
- Part-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Flexitime
- Work from home
Support Worker - Extra Care
Making Space —Ellesmere Port
- £13.12 an hour
- Part-time
- Annual leave
- Employee discount
Football Coach
PS Sports —Formby
- £15 - £40 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
Quick apply
Occupational Therapist - Urgent & Emergency Care
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £49,387 - £56,515 a year
- Full-time
- Rehabilitation centre
6d
Care Assistant (Nights)
Willowdale Residential Home —Buckley
- £13.45 an hour
- Full-time
- Driving
- In-person
- Care plans
- Free parking
- Store discount
Quick apply
1d
Programme Facilitator - Merseyside
HM Prison & Probation Service —Bootle
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Bank Support Worker - Extra Care
Making Space —Chester
- £13.12 an hour
- Annual leave
- Employee discount
13d
Bank Support Worker
Making Space —St Helens
- £13.12 an hour
- Annual leave
- Employee discount
Programme Facilitator - Runcorn/Warrington
HM Prison & Probation Service —Warrington
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Support Worker - Supported Living
Making Space —Northwich
- £13.12 an hour
- Full-time
- Annual leave
- Employee discount
Bank Support Worker - Supported Living
Making Space —Northwich
- £13.12 an hour
- Annual leave
- Employee discount
Support Worker - Domiciliary Care
Making Space —Chester
- £14.90 an hour
- Overtime
- Annual leave
- Employee discount

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Senior Relationship Team Leader

DCBL -
Runcorn

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Qualifications

Microsoft Word
Microsoft Excel
Management
Computer literacy
Organisational skills
Leadership
Communication skills
Time management

Full job description

Location: Runcorn –Office Based- Contact Centre

Salary: Up to £35,000 dependant on experience

Join Our Team!

DCBL – award winning debt collection. Want to be part of the change?

We are looking for an experienced and motivated Senior Relationship Team Leader to support the leadership of our South Africa Contact Centre operations. This is an exciting opportunity for a passionate leader who thrives in a fast-paced environment and enjoys developing high-performing teams while delivering exceptional customer service.
Reporting to the Contact Centre Manager, you will lead up to two Relationship teams, provide operational support, and act as deputy when required. You will also oversee our UK Collections Administration team and support key business functions including performance management, compliance, invoicing, and HR processes.

Ultimately driving performance to maximise collections on behalf of our clients.

As the role supports South Africa, you may be required to travel as part of your role.

What You'll Be Doing

Lead, motivate and develop up to two Relationship teams within our South Africa Contact Centre.
Coach and support team members to achieve individual and team performance targets.
Drive collections in line with operational targets
Monitor KPIs and implement improvement plans to drive high performance.
Conduct regular performance reviews, coaching sessions and development planning.
Ensure compliance with company policies, legal requirements and data security standards.
Lead the UK Head Office Administration team, ensuring productivity and quality standards are achieved.
Manage invoicing for the South Africa operation.
Work closely with Quality Assurance to improve service delivery and customer outcomes.
Oversee workload management, including scanned post allocation and administrative processes.
Support HR activities including attendance management, conduct issues and performance management.
Act as deputy for the Contact Centre Manager when required.
Collaborate with fellow Team Leaders to share best practice and provide cover during periods of leave.

What We're Looking For

Previous experience in a Team Leader, Supervisor or Management role.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Proven ability to coach, motivate and develop teams.
Strong organisational and time management skills.
Experience managing KPIs and driving performance improvement.
Good analytical and problem-solving abilities.
High level of computer literacy, including Microsoft Word and Excel.
Understanding of operational processes, compliance and quality standards.

Why Join Us?
Be part of a supportive and collaborative leadership team.
Opportunity to make a real impact by developing people and improving performance.
Career development and progression opportunities.
A dynamic and rewarding working environment.
If you're a passionate leader who enjoys developing people, driving performance and delivering outstanding service, we'd love to hear from you. Apply today!

Quick apply

Refine Your Search

senior fellow jobs in eastham, chs

Senior Relationship Team Leader

Director of International Student Recruitment

Senior Lecturer or Senior Teaching Fellow in Software Engineering

Senior Care Assistant Nights

Lecturer/Senior Lecturer in Biotechnology/Reproductive Science/Stem Cell Science

Planner/Senior Town Planner (Planning Consultancy)

Support Worker - Extra Care

Football Coach

Occupational Therapist - Urgent & Emergency Care

Care Assistant (Nights)

Programme Facilitator - Merseyside

Bank Support Worker - Extra Care

Bank Support Worker

Programme Facilitator - Runcorn/Warrington

Support Worker - Supported Living

Bank Support Worker - Supported Living

Support Worker - Domiciliary Care

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