Job Ref: ILH6626
Branch: Iconic Hotels Resorts
Location: Iconic Hotels Resorts, New Milton
Salary/Benefits: Competitive Salary + Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 29/07/2026
Closing date: 29/08/2026
About Us:
Iconic Hotels Resorts is a luxury hotel operator that champions distinctive, characterful properties across London, the British countryside, and international resort destinations. We celebrate individuality while delivering exceptional hospitality and operational excellence across our collection.
What's in it for you?
About the Role:
Reporting to the Cluster Financial Controller, the Accounts Receivable Manager leads the Accounts Receivable function across a portfolio of Iconic Hotels Resorts properties.
You'll be responsible for ensuring the accurate reconciliation and control of electronic payments, deposits, vouchers, virtual credit cards, and OTA transactions across the cluster. This role is key to safeguarding revenue, supporting cash flow, maintaining strong financial controls, and leading a high-performing Accounts Receivable team.
Key Responsibilities:
- Lead, develop, and support the Accounts Receivable team across multiple hotels.
- Oversee daily and monthly reconciliations of credit card settlements, virtual credit cards, payment gateways, and digital payment platforms.
- Manage voucher, gift card, and certificate reconciliations, ensuring liabilities are accurately recorded and controlled.
- Oversee room, event, and spa deposit reconciliations, ensuring balances are correctly applied and maintained.
- Monitor OTA payments, commission reconciliations, and corporate debtor accounts.
- Ensure compliance with financial controls, company policies, VAT requirements, and audit standards.
- Prepare and review month-end balance sheet reconciliations, including credit card clearing, deposits, vouchers, OTA clearing, and city ledger accounts.
- Support internal and external audits by maintaining accurate, audit-ready documentation.
- Identify opportunities to improve processes, automation, and efficiency across the Accounts Receivable function.
- Build strong relationships with hotel teams, Income Audit, Revenue Management, Front Office, Events, and Finance stakeholders.
About You:
We're looking for a proactive and detail-oriented finance professional who has:
- Strong Accounts Receivable, Income Audit, or Hotel Finance experience.
- Proven experience leading or supervising a finance team.
- Excellent reconciliation skills and experience managing high-volume financial transactions.
- Strong understanding of hotel payment flows, OTA processes, voucher controls, and virtual credit card reconciliations.
- Excellent analytical and problem-solving skills.
- Advanced Excel skills, including pivot tables and data analysis.
- Strong communication and stakeholder management abilities.
- The ability to prioritise workloads and manage multiple deadlines across a cluster environment.
Desirable:
- Experience within a multi-site, cluster, or shared-services finance environment.
- Knowledge of Opera PMS, Micros/Simphony, OTA portals, payment gateways, and SAP ByDesign, Sage, or SUN systems.
- Experience managing credit card, deposit, and voucher reconciliations.
- AAT Level 3/4 or equivalent finance qualification.
Join Us
This is an exciting opportunity to join a growing luxury hospitality group and play a pivotal role in protecting revenue, improving financial controls, and supporting the performance of multiple hotels across the portfolio.
If you're an experienced Accounts Receivable professional with a passion for accuracy, leadership, and continuous improvement, we'd love to hear from you.
Our ethos and purpose is simple: to provide iconic luxury in its finest form. Staying at an Iconic Luxury Hotel is an experience that lives long in the memory. Service that is thoughtful and discreet; food that attains culinary perfection yet is delivered in a relaxed, comfortable environment; rooms that project opulence but make you instantly feel at home. Our hotels each have their own stories, traditions and character that mark them out as unique. This individuality brings our collection together. Our team take cues as to the level of service each guest expects. Familiar, chatty or more reserved. Our distinct character is reflected both in service levels and the environment. Everything we do is instinctive and insightful, creating an emotional connection with each guest. Our existing portfolio includes world-famous Cliveden House, a grand stately home hotel; Chewton Glen, a quintessentially English manor house on the fringes of the New Forest and Solent Coastline; The Lygon Arms, a 600-year-old luxury Cotswolds coaching inn; and 11 Cadogan Gardens, a distinguished home from home in one of the most prestigious areas of London. The Mayfair Town House, London also joined the collection in December 2020
