It support Work, Jobs in Eccleshall, Sts (with Salaries)

Retail and Ticketing Systems Administrator
Stoke City Football Club —Stoke-on-Trent
- Weekend availability
- Communication skills
2d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
Application Tester & Technical Support
Semantics 21 Ltd —Stafford
- £25,500 - £28,000 a year
- Full-time
- English
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
12d
Infrastructure Support Officer
STAFFORD BOROUGH COUNCIL —Stafford
- £32,061 - £35,412 a year
- Full-time
- AWS
- No degree
- IT
- Free parking
- Annual leave
Quick apply
Second Line IT Support Technician
Entanet —Telford
- £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Recruiting
- SharePoint
Quick apply
12d
Desk Based Service Manager
Entanet —Telford
- £26,000 - £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
Helpdesk Supervisor
Sodexo —Stoke-on-Trent
- £14.64 an hour
- Full-time
- Microsoft Word
- Management
- Hospital
- Annual leave
- Employee assistance programme
Quick apply
21h
IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Apprentice IT Technician
SHREWSBURY SCHOOL —Shrewsbury
- Temporary
- Customer service
- In-person
- Communication skills
Quick apply
12d
IT Service Desk Manager
Lookers —Stoke-on-Trent
- Continuous improvement
- Training & development
- Leadership
- Annual leave
Quick apply
IT Infrastructure Support Technician
BSW Group —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
7d
Pick Up IT and Network Support Administrator
DPD Group UK —Stoke-on-Trent
- Up to £33,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
Quick apply
1d
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
Development Support Engineer
RKW —Stoke-on-Trent
- £28,000 a year
- Weekend availability
- Computer literacy
- Maintenance
- Java
- Free parking
- Annual leave
6d
Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Employee assistance programme
Quick apply
Application Trainer & Product Specialist
Semantics 21 Ltd —Stafford
- £32,000 - £42,000 a year
- Full-time
- English
- Presentation skills
- Travel
- Free parking
- Annual leave
Quick apply
12d
Technical Support & Installation Engineer
Labfax Ltd —Telford
- £30,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Free parking
Quick apply
1d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Technical Support Advisor
Radius Limited —Crewe
- From £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply

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it support jobs near eccleshall, sts

Retail and Ticketing Systems Administrator

Stoke City Football Club -
Stoke-on-Trent

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Job details

Full-time
2 days ago

Qualifications

Technical troubleshooting
Customer support
Communication skills
Help desk

Full job description

Stoke City Football Club of the English Football League is looking for a dedicated and detail oriented Retail and Ticketing Systems Administrator to join our team at the bet365 Stadium.

This role is pivotal in ensuring our supporters receive a seamless experience, whether they are purchasing merchandise or securing tickets for matchdays. Reporting to the Retail and Ticketing Systems Manager, you will play a key role in the day to day administration of our digital platforms, providing essential technical support and ensuring our systems operate efficiently. If you are a proactive problem solver with a keen eye for detail and a passion for delivering excellent service, we would love to hear from you.

This is a full time position typically Monday to Friday however as this role supports matchdays, events and peak operational periods, availability for evenings and weekends is essential. Training will be provided to ensure you are fully equipped to support our systems and processes.

Main Responsibilities

Maintaining product details, website content and digital assets across all retail and ticketing platforms to ensure high standards.

Creating and managing retail and ticketing promotions and discount codes.

Processing online refunds in accordance with Club policies.

Providing first line technical support for retail and ticketing systems, liaising with software providers to ensure swift resolutions.

Supporting event setups and conducting pre-match system testing to ensure operational readiness.

Assisting the wider retail and ticketing teams during peak periods by handling supporter enquiries via phone, email and in person.

Ensuring compliance with all Club policies, including safeguarding, health and safety and betting integrity rules.

Supporting a culture that demonstrates the Club’s commitment to equality, diversity and inclusion.

Key Skills and Experience

Excellent communication skills, with the ability to provide clear and helpful support to customers and colleagues.

A high level of attention to detail and accuracy.

Ability to work effectively under pressure and manage competing priorities during peak periods.

A proactive approach to problem solving and system maintenance.

Previous experience in a retail or ticketing administrative role is desirable.

Strong technical aptitude.

Experience in managing POS systems, ticketing software or web CMS platforms is desirable.

This organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.

To apply, please complete and return the application form and equality and diversity monitoring form to Human Resources, SCFC Jobs, bet365 Stadium, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG or email to [email protected] quoting ‘RTSA2608SCFCW’ in the subject line. Alternatively, email [email protected] for an application form.

You may also wish to attach a copy of your CV to support your application.

Closing date for applications is Thursday 3rd September 2026.

Stoke City Football Club endorses the principle of Equality and will strive to ensure that everyone who wishes to be involved in the Club will be treated fairly and with respect, regardless of their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation.

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found at www.stokecityfc.com/recruitment-privacy-policy/

The Club is committed to providing access and opportunities for all members of the community to take part in without threat of intimidation, victimisation, harassment, bullying and abuse. Any person associated with the Club can be assured of an environment in which their rights, dignity and individual worth are respected and in particular, that they are able to enjoy their engagement at the Club.

Apply Now

Refine Your Search

it support jobs in eccleshall, sts

Retail and Ticketing Systems Administrator

2nd Line Support Technician

Application Tester & Technical Support

Infrastructure Support Officer

Second Line IT Support Technician

Desk Based Service Manager

Service Desk Analyst / IT Support Help Desk Technician

Helpdesk Supervisor

IT Technician

Apprentice IT Technician

IT Service Desk Manager

IT Infrastructure Support Technician

Pick Up IT and Network Support Administrator

IT Infrastructure Support Specialist

Development Support Engineer

Technical Support (Telecoms) - 1st Line

Application Trainer & Product Specialist

Technical Support & Installation Engineer

Mobility Support Specialist

Technical Support Advisor

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