Casework assistant for maree todd msp Work, Jobs in Edinburgh, Edh (with Salaries)

Casework Assistant for Maree Todd MSP
Scottish National Party (SNP) —Edinburgh
- £29,335 - £36,012 a year
- Full-time
- Remote
- Travel
- Organisational skills
3d
Regional Assistant for Maree Todd MSP
Scottish National Party (SNP) —Edinburgh
- £29,335 - £36,012 a year
- Full-time
- Travel
- IT
3d
Caseworker/Admin Assistant for Maree Todd MSP
Scottish National Party (SNP) —Edinburgh
- £25,085 - £32,497 a year
- Hybrid work
- Travel
3d

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Regional Assistant for Maree Todd MSP
Scottish National Party (SNP) —Edinburgh
Coordinate, track and monitor casework across the region, ensuring issues are progressed effectively and resolved in a timely manner.
£29,335 - £36,012 a year
3d

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Casework Assistant for Maree Todd MSP

Scottish National Party (SNP)
Edinburgh

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Job details

Full-time
£29,335 - £36,012 a year
3 days ago

Qualifications

Stakeholder liaison
Case record updates
Organisational skills
Customer interaction

Full job description

Job description

Salary: £29,335 – £36,012 per annum

Hours: 35 hours per week

Location: Remote (islands-based)

Maree Todd MSP is looking for a Casework Assistant to join her office. This role will focus on delivering high-quality casework, acting as a key point of contact for constituents and managing enquiries in a professional and timely manner.

This role will involve coordinating, tracking and resolving casework, drafting clear and effective correspondence, and ensuring all enquiries are handled in line with agreed standards.

Responsibilities

Supporting constituents through email, letters, phone calls and face-to-face meetings
Investigating and progressing both routine and complex casework
Keeping cases up to date by tracking, logging and recognising when to escalate issues within team
Advocating on constituent’s behalf with relevant bodies to resolve matters
Reviewing constituent records and documentation in line with casework GDPR requirements
Supporting visits, events and community engagement activities in the islands

Requirements

Have excellent organisational skills while being flexible in prioritising workloads
Have excellent communications skills, verbal and IT skills
Ability to work effectively as part of a small team
Be patient and sensitive while remaining objective and open minded
Be empathetic with the ability to build and maintain relationships with a variety of stakeholders
Have a flexible and adaptable approach, being able to use good judgement and work on own initiative
Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations
Have a natural interest in helping people with a curiosity to probe for further information where required
Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges.
Have a good understanding of, and experience working with or in, island communities
Dependable and willing to travel across the Islands

Desirable

Casework experience
Knowledge and understanding of local and national political issues

How to Apply:

For any questions about the role please contact: [email protected]

To apply, please click here and upload your CV along with a supporting statement as a single document. Please note that the system does not allow you to upload your supporting statement separately.

Your supporting statement should outline how you meet the requirements detailed above for this role. Applications that do not include a supporting statement may not be considered.

Closing Date: Tuesday 1st September 2026 at 11:59pm

Interviews are expected to take place on Monday the 7th and Monday the 14th of September.

MSPs are employers in their own right. All MSP staff are required to be security vetted in line with HM Government (HMG) Personnel Security Controls and any employment cannot begin until security clearance has been granted. MSPs will also carry out other pre-employment checks including eligibility to work in the UK, and employment references where applicable.

Constituency Office

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casework assistant for maree todd msp jobs in edinburgh, edh

Casework Assistant for Maree Todd MSP

Regional Assistant for Maree Todd MSP

Caseworker/Admin Assistant for Maree Todd MSP

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