Guest experience leader Work, Jobs in Edinburgh, Edh (with Salaries)

Team Member - Guest Experience Lead
KFC Edinburgh - Straiton Road —Loanhead
- Up to £12.71 an hour
- Full-time
- Employee discount
12d
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Head of Hospitality - Food & Beverage
Filmhouse —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
Reception supervisor/ Host Leader
Point A Hotels —Edinburgh
- £30,462 a year
- Full-time
- Customer service
- Hotel
- Communication skills
- Annual leave
Quick apply
5d
Receptionist / Host
Point A Hotels —Edinburgh
- £13.18 an hour
- Full-time
- Customer service
- Hotel
- Banking
- Annual leave
Quick apply
5d
Front Office Manager
ACCOR —Edinburgh
- £34,374.60 a year
- Full-time
- Hotel
- Driving
- Communication skills
- Employee assistance programme
- Sick pay
Team Member Reception
Beds & Bars —Edinburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
1d
Team Leader PT/FT - Previous experience desired.
KFC Edinburgh - Straiton Road —Loanhead
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Team Leader
KFC —Loanhead
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Lounge Services Team Member Host - PART TIME - Edinburgh Airport
Swissport International AG —Edinburgh
- £13.75 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
12d
Front Office Manager
IBIS —Edinburgh
- £34,374.60 a year
- Full-time
- Hotel
- Driving
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Receptionist/Bartender - MOXY Edinburgh
Hotel Co 51 —Edinburgh
- £13.13 an hour
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Front of House Team Leader
Finnegans Wake —Edinburgh
- Up to £13.16 an hour
- Full-time
- Employee discount
Quick apply
Front of House Receptionist
Nira Caledonia —Edinburgh
- £12.80 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Health & wellbeing programme
- Employee discount
Quick apply
Front of House Team Leader
Amber Rose —Edinburgh
- £13.50 - £13.75 an hour
- Full-time
- Employee discount
Quick apply
14d
Reception Supervisor
DoubleTree by Hilton Edinburgh City Centre —Edinburgh
- £27,040 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Shift Leader
Tortilla —Edinburgh
- Up to £13.21 an hour
- Full-time
- Quick service & fast food restaurant
- Restaurant experience
- Employee discount
Quick apply
12d
General Manager - Howies Waterloo Place
Howies Inverhow ltd —Edinburgh
- £40,000 - £60,000 a year
- Full-time
- Hospitality
- Sales
- Supervising experience
- Employee discount
Quick apply
1d

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Team Member - Guest Experience Lead

KFC Edinburgh - Straiton Road -
Loanhead

Apply Now

Job details

Full-time
Up to £12.71 an hour
12 days ago

Benefits

Discounted or free food
Employee discount

Full job description

GUEST EXPERIENCE LEAD
WELCOME TO KFC. HOME OF THE REAL ONES.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

ABOUT THE ROLE

You’ll be the friendly face that makes guests feel instantly welcome—answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.

WHAT WILL YOU SPEND YOUR TIME DOING?

Welcome first, always. Greet every guest with good energy and a real smile — make them feel like they matter the second they walk in.
Know the menu inside out. Answer questions, shout out promos, and help guests pick what’s right for them.
Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro.
Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what’s happening with their order.
Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.

WHAT WE'D LOVE FROM YOU

Talk the talk. Great communication — friendly, clear, and confident with everyone.
Think fast. You don’t freeze when stuff goes wrong — you fix it.
Tech savvy. You know your way around digital ordering and can show guests how it works without stress.

KEEPING IT REAL

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

WHAT'S IN IT FOR YOU:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

Pay rate: Up to £12.21
Take the first step toward a rewarding leadership career.
Free food and drink on shift
25% staff discount

KFC FOR EVERYONE
Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

READY?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried, you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

INDQS

Apply Now

Refine Your Search

guest experience leader jobs in edinburgh, edh

Team Member - Guest Experience Lead

Team Leader

Head of Hospitality - Food & Beverage

Reception supervisor/ Host Leader

Receptionist / Host

Front Office Manager

Team Member Reception

Team Leader PT/FT - Previous experience desired.

Administrative Assistant

Freelance In Person Event Specialist - Edinburgh, Scotland

Team Leader

Lounge Services Team Member Host - PART TIME - Edinburgh Airport

Front Office Manager

Receptionist/Bartender - MOXY Edinburgh

Front of House Team Leader

Front of House Receptionist

Front of House Team Leader

Reception Supervisor

Shift Leader

General Manager - Howies Waterloo Place

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