Student experience team member Work, Jobs in Edinburgh, Edh (with Salaries)

Student Experience Team Member
Unite Students —Edinburgh
- £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Barista/Cafe Assistant
University of Edinburgh —Edinburgh
- Part-time
- Fast casual restaurant
- Hotel
- Organisational skills
- Annual leave
- Employee discount
11d
Student Safety Team Member
Unite Students —Edinburgh
- £32,990 a year
- Day shift
- Customer service
- IT
- Annual leave
- Employee assistance programme
IS Facilities Assistant (Student Experience Post)
University of Edinburgh —Edinburgh
- Part-time
- University
- Annual leave
- Employee discount
10d
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
14d
Housekeeping Team Member
Unite Students —Edinburgh
- £27,020 a year
- IT
- Annual leave
- Employee assistance programme
Student Success Advisor
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
11d
Kitchen Team Member
Code and Destiny Student —Edinburgh
- £12.50 - £13.50 an hour
- Hospitality
- Bar
- Hotel
Quick apply
3d
Peer Support Student Coordinator
University of Edinburgh —Edinburgh
- Part-time
- Bachelor's degree
- Annual leave
- Employee discount
11d
Facilities Team Member
Unite Students —Edinburgh
- £27,530 - £29,302 a year
- Weekend availability
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme
Student Enterprise Support Executive
University of Edinburgh —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
5d
Kitchen Porter (GH)
University of Edinburgh —Edinburgh
- Part-time
- Hotel
- Food service
- Café
- Annual leave
- Employee discount
4d
Hotel Housekeeper
University of Edinburgh —Edinburgh
- Part-time
- Hotel
- Café
- Annual leave
- Employee discount
Heritage Ambassador - Museum Volunteer
Scottish Fire and Rescue Service —Edinburgh
- Temporary
- Communication skills
FRINGE Supervisor
Alanda's Scottish Seafood Grill —City of Edinburgh
- From £13.50 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
19h
Student Support Assistants
Scotland’s Rural College (SRUC) —Broxburn
- £24,607 a year
- Part-time
- Hybrid work
- Microsoft Word
- IT
- Annual leave
- Flexible schedule
Careers Consultant
University of Edinburgh —Edinburgh
- Full-time
- University
- IT
- Communication skills
- Annual leave
- Employee discount
Junior Mass Spectrometry Research Officer
University of Edinburgh —Edinburgh
- Full-time
- Hybrid work
- Data analysis skills
- Laboratory experience
- Master's degree
Project Manager
Heriot Watt University —Edinburgh
- £31,236 - £36,636 a year
- Part-time
- Analysis skills
- Project management
- University
- Annual leave
- Flexible schedule
8d

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Student Experience Team Member

Unite Students -
Edinburgh

Apply Now

Job details

Permanent
£27,300 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Hospitality
Customer service
Organisational skills
IT
Time management

Full job description

Student Experience Team Member

Be the friendly face that makes every student feel at home.

Location: Edinburgh

Contract Type: Permanent

Working hours: 37.5 hours per week, working 5 days out of 7 between the hours of 7am and 10pm. Weekends will be required on a rota basis.

Salary: 27,300

As a Student Experience Team Member, you`ll play a key part in delivering a warm, safe, and inclusive environment where students feel supported and valued. You`ll work closely with your Student Experience Team Leader, peers, housekeeping, facilities, and Resident Ambassadors to create positive everyday experiences from welcoming students at reception to resolving issues quickly, leading flat viewings, and helping organise vibrant community events. Every day you`ll make a real impact, connecting with students, driving bookings, and helping build a place they`re proud to call home.

Your impact

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

Providing a friendly front of house reception and building strong rapport with students.
Responding quickly to student feedback and guiding them to the right support when needed.
Supporting sales efforts through viewings, answering enquiries, and attending university and housing events.
Helping to deliver community-building events with Resident Ambassadors.
Maintaining a safe, clean, and well-kept environment that students can be proud to call home.
Work closely with day and night teams to ensure seamless service and handovers.
Support with wellbeing or welfare matters, noticing when something isn`t right and taking action to help.
Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage.

Your background

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

Demonstrate excellent customer service skills, ideally with a background in hospitality or retail, to create positive and welcoming experiences for students.
Be warm, caring, and approachable, confident in communicating and answering student inquiries efficiently.
Possess strong time management and organisational skills to handle multiple responsibilities efficiently.
Take pride in doing what`s right and supporting others.
Preferred, have experience in a customer service role or residential environment - though this isn`t essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere.
Taking ownership of problems and act quickly to resolve issues, ensuring student satisfaction and safety.

Why it`s great to work with US!

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you`re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive salary, we built a culture and a reward package to support you in bringing your full, authentic self to work, including:

A performance-related bonus paid twice a year
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
A generous pension scheme where contributions between 4% and 11% depending on how much you save
Life assurance worth 4 times your salary
Share save scheme giving you access to purchase Unite Students shares at a discounted rate
Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
Free volunteering day per year to make a difference!
Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

There`s even more to enjoy - find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we`re supporting your family too. You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!

Once you`ve joined US, you`ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.

Apply Now

Refine Your Search

student experience team member jobs in edinburgh, edh

Student Experience Team Member

Administrative Assistant

Barista/Cafe Assistant

Student Safety Team Member

IS Facilities Assistant (Student Experience Post)

Support Officer

Housekeeping Team Member

Student Success Advisor

Kitchen Team Member

Peer Support Student Coordinator

Facilities Team Member

Student Enterprise Support Executive

Kitchen Porter (GH)

Hotel Housekeeper

Heritage Ambassador - Museum Volunteer

FRINGE Supervisor

Student Support Assistants

Careers Consultant

Junior Mass Spectrometry Research Officer

Project Manager

I want to receive the latest job alerts for student experience team member in edinburgh, edh

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