Work, Jobs in Edinburgh, Scotland (with Salaries)

Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Services Officer
Scottish Government —Edinburgh
- £27,164 - £30,281 a year
- Full-time
- Research
- Presentation skills
- Front desk
5d
Learning and Development Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £34,452 - £40,501 a year
- Full-time
- Training & development
12d
Admin Assistant – Events & Facilities
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Teaching
- Annual leave
16h
254910 (AJM) Complaints Officer
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
6d
254770 (LF) Senior Training Advisor (Lifelines) - Band 6
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
10d
254100 (SNIS) Education and Training Manager
NHS Scotland —Lothian
- £52,845 - £61,466 a year
Sales Assistant
Mountain Warehouse —Edinburgh
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Roof and Gutter Cleaner
Ben's Gutters Commercial Ltd —Edinburgh
- £800 - £1,200 a week
- Full-time
- Cleaning
Quick apply
14d
Customer Due Diligence Analyst, Onboarding
National Westminster Bank PLC —Edinburgh
- £29,920 - £42,240 a year
- Full-time
- Hybrid work
- English
- Hotel
- Communication skills
- Annual leave
253235 (MG) Administration Assistant/Receptionist
NHS Scotland —Edinburgh
- £26,696 - £28,988 a year
- Full-time
- Front desk
13d
254760 (SNIS) Clerical Officer
NHS Scotland —Edinburgh
- £26,696 - £28,988 a year
11d
Support Worker
Right There —Edinburgh
- £26,231 - £28,532 a year
- Monday to Friday
- Organisational skills
- In-person
- Time management
- Health & wellbeing programme
- Annual leave
13d
Travel Consultant
Trailfinders —Edinburgh
- £44,000 - £49,000 a year
- Sales
Temporary Sales Assistant - UNIQLO Princes Street
UNIQLO —Edinburgh
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
253977 R1 (GH) Service Improvement Officer
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
7d
Advice and Complaint Lead - Waverley Court
City of Edinburgh Council —Edinburgh
- £47,639 - £56,392 a year
12d
Sales Assistant
Flying Tiger Copenhagen —Edinburgh
- Every weekend
- Customer service
4d
Customer Service Executive (Part-time)
International Workplace Group plc —Edinburgh
- £25,500 - £28,000 a year
- Part-time
- Customer service
- In-person
- Guest services
12d
254731 (AJM) Waiting List Officer
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Call to connect
6d

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Jobs jobs near edinburgh, scotland

Customer Service Representative - Edinburgh

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

jobs in edinburgh, scotland

Customer Service Representative - Edinburgh

Customer Services Officer

Learning and Development Officer - Waverley Court

Admin Assistant – Events & Facilities

254910 (AJM) Complaints Officer

254770 (LF) Senior Training Advisor (Lifelines) - Band 6

254100 (SNIS) Education and Training Manager

Sales Assistant

Roof and Gutter Cleaner

Customer Due Diligence Analyst, Onboarding

253235 (MG) Administration Assistant/Receptionist

254760 (SNIS) Clerical Officer

Support Worker

Travel Consultant

Temporary Sales Assistant - UNIQLO Princes Street

253977 R1 (GH) Service Improvement Officer

Advice and Complaint Lead - Waverley Court

Sales Assistant

Customer Service Executive (Part-time)

254731 (AJM) Waiting List Officer

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