Customer experience team leader Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Team Leader
Co-op —Edinburgh
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
22h
Team Leader
Home Bargains —Edinburgh
- £32,032 a year
- Supervising experience
- Store discount
- Annual leave
Quick apply
Team Leader
The Perfume Shop —Edinburgh
- £14.78 an hour
- Sales
- IT
- Leadership
- Employee discount
7d
Team Leader - Retail Team
Lothian Buses —Edinburgh
- £36,000 a year
- Full-time
- Sales
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
10d
Team Leader
Costa Limited —Edinburgh
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Retail management
- Communication skills
- Employee discount
8d
Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Student Experience Team Member
Unite Students —Edinburgh
- £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Complaints Experience & Journey Lead
National Westminster Bank PLC —Edinburgh
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Hotel
- Financial services
- Annual leave
3d
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Retail Team Leader
EG On The Move Ltd —Edinburgh
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
14d
Investigations Team Manager
Lloyds Banking Group —Edinburgh
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Continuous improvement
- Financial services
- Leadership
9d
ESPC Property Lounge Team Leader - Full-time including some Saturdays
ESPC —Edinburgh
- From £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Employee discount
- Life insurance
Quick apply
Assistant Manager
Starbucks —Edinburgh
- Part-time
- Leadership
- Store discount
- Employee assistance programme
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
Store Manager - Edinburgh
Oak Furnitureland —Edinburgh
- £55,000 - £60,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
13h
Team Leader
Urban - BRA_209 —Edinburgh
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Shift Leader
Caffe Nero Edinburgh Nicolson St —Edinburgh
- £12.76 - £12.91 an hour
- Part-time
- Supervising experience
- Café
- Employee discount
- Referral programme
3d
Shift Leader
Foot Locker —Edinburgh
- £10.00 - £14.12 an hour
- Part-time
- Merchandising
- Supervising experience
- Employee assistance programme
- Employee discount

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Customer Team Leader

Co-op -
Edinburgh

Apply Now

Job details

Permanent | Part-time
£14.48 an hour
22 hours ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee discount

Qualifications

Merchandising
Team management

Full job description

Customer Team Leader

Location: 26-28 Frederick Street , Edinburgh, EH2 2JR

Pay: £14.48 per hour

Contract: 24 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

30% colleague member discount in store - see below for more benefits

Apply easily from your mobile by completing our assessments - no CV needed!

You must be aged 18+ to authorise age-related sales

Join us as a Customer Team Leader and take the next step toward managing your own store.

As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business.

What you’ll do

Own the day-to-day running of the store by leading the team on your shift
Motivate, coach, and support your team to deliver great service and efficient operations
Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
Support store performance through merchandising, stock accuracy, and HR processes
Champion Co-op through community engagement and membership growth

What you'll bring:

We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you need to bring;

Passion for people and leadership
The ability to work flexibly and lead by example
Skills in retail, merchandising, or team management (experience not essential)

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

Full training and career development resources
30% discount on Co-op products in store
Flexible access to your pay as you earn it
Up to 10% pension contributions
36 days of holiday (pro-rata, including bank holidays)
24/7 access to GP appointments, and colleague support programme
Cycle to work scheme
Market-leading policies to help you though life's big moments

A place you'll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

Apply Now

Refine Your Search

customer experience team leader jobs in edinburgh, sct

Customer Team Leader

Team Leader

Team Leader

Team Leader - Retail Team

Team Leader

Operations Manager

Student Experience Team Member

Complaints Experience & Journey Lead

Team Leader

Retail Team Leader

Helpdesk Team Leader

Investigations Team Manager

ESPC Property Lounge Team Leader - Full-time including some Saturdays

Assistant Manager

Main - Team Leader (Marks & Spencer)

Customer Service Manager

Store Manager - Edinburgh

Team Leader

Shift Leader

Shift Leader

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