Customer service manager Work, Jobs in Edinburgh, Sct (with Salaries)

Team Leader
Card Factory —Dalkeith
- £13 an hour
- Leadership
General Manager
Another World Edinburgh —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- IT
Quick apply
8d
Duty Manager
ABM UK —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Airport Manager - Scotland
British Airways —Edinburgh
- Full-time
- Bachelor's degree
- Communication skills
8d
Duty Manager
ABM —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
Risk Manager, Customer Service Trust and Compliance Team
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Bachelor's degree
13d
Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Edinburgh
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Retail Manager
Sodexo —Edinburgh
- Up to £36,000 a year
- Hospitality
- Retail management
- Employee assistance programme
Quick apply
1d
VacancyTitle: Customer Relationship Management Product Manager
National Library of Scotland —Edinburgh
- £48,643 a year
- Full-time
- IT
- Annual leave
Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave
3d
Anthropologie Service and Selling Manager - Edinburgh, Scotland
Anthropologie —Edinburgh
- Full-time
- Sales
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Head of On Trade Operations
Heineken International B.V. —Edinburgh
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Agile
Quick apply
Counter Manager - Edinburgh Straiton
Benefit Cosmetics UK —Loanhead
- Part-time
- Management
- Sales
- Annual leave
- Referral programme
Partnership Manager, Manage My Banking
National Westminster Bank PLC —Edinburgh
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Hotel
- Product management
- Agile
- Annual leave
7h
Group Manager
Joup Pret —Edinburgh
- £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee discount
Quick apply
Store Manager
Safestore —Edinburgh
- £30,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Joup Pret —Edinburgh
- From £40,000 a year
- Hospitality
- Fast casual restaurant
- Leadership
Quick apply
Head Receptionist
GAUCHO Restaurants —Edinburgh
- £17.54 an hour
- Full-time
- Team management
- Front desk
- Leadership
Quick apply
Starbucks Manager
EG Group —Colinton
- £33,000 - £33,500 a year
- Weekend availability
- Hospitality
- Management
- Employee assistance programme
- Employee discount
Cash Manager - St James, Edinburgh
Sephora —Edinburgh
- Weekend availability
- Customer service
- Analysis skills
- Cash handling
- Employee discount

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Team Leader

Card Factory -
Dalkeith

Apply Now

Job details

£13 an hour

Qualifications

Leadership

Full job description

Job Introduction

Location: Dalkieth

Contracted Hours Available: 12

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

Main Responsibilities

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

The Ideal Candidate

What we’re looking for:

Good leadership skills people want to follow—positive, proactive, and full of energy.
You're curious by nature, always learning, and eager to see the bigger picture.
You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
Step up, stay flexible, and set the tone by getting things done.
You’re fair, open to feedback, and thoughtful in how you make decisions.
You genuinely care about people, support growth, and help create a positive team vibe.

About The Company

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Apply Now

Refine Your Search

customer service manager jobs in edinburgh, sct

Team Leader

General Manager

Duty Manager

Airport Manager - Scotland

Duty Manager

Risk Manager, Customer Service Trust and Compliance Team

Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped

Retail Manager

VacancyTitle: Customer Relationship Management Product Manager

Senior Facilities Manager

Anthropologie Service and Selling Manager - Edinburgh, Scotland

Head of On Trade Operations

Counter Manager - Edinburgh Straiton

Partnership Manager, Manage My Banking

Group Manager

Store Manager

General Manager

Head Receptionist

Starbucks Manager

Cash Manager - St James, Edinburgh

I want to receive the latest job alerts for customer service manager in edinburgh, sct

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