fca jobs Work, Jobs in edinburgh, sct (with Salaries)

Client Services Consultant
Charles Stanley —Edinburgh
- Full-time
- Microsoft Outlook
- Communication skills
Client Services Associate
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Microsoft Office
FOS & Exec Complaints Specialist
JPMorganChase —Edinburgh
- Weekend availability
- Financial services
- Communication skills
- Banking
3d
Compliance Analyst - Edinburgh
Patria Investments —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Financial Planning Administrator
The Progeny Group Limited —Edinburgh
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
14d
Credit Control Manager
Capital Credit Union —Edinburgh
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Sick pay
Quick apply
Customer Priority Specialist
Sky —Livingston
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Employee discount
Financial Crime Screening Analyst
Modulr Finance —Edinburgh
- Full-time
- Hybrid work
- Microsoft Excel
- Annual leave
- Gym membership
Risk & Control Associate II
Patria Investments —Edinburgh
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Internal Audit Manager, Edinburgh
Hampden Bank —Edinburgh
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Underwriting Analyst
JPMorganChase —Edinburgh
- Full-time
- Customer service
Data Governance Manager
Diligenta —Edinburgh
- £61,029 - £76,286 a year
- Full-time
- Analysis skills
- Employee assistance programme
Quick apply
7d
Product Analyst (Digital Products), Edinburgh
Hampden Bank —Edinburgh
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Operations analyst - Reconciliations
SECCL —Edinburgh
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
Senior Specialist, Regulatory & Technical Support, UK Trustee & Depositary
The Bank of New York Mellon Corporation —Edinburgh
- Full-time
- Analysis skills
- Communication skills
Senior Proposition Analyst
Royal London —Edinburgh
- Analysis skills
- Organisational skills
- Annual leave
Sub-Contract Manager
Leonardo UK Ltd —Edinburgh
- £59,000 - £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Flexible schedule
- Referral programme
14d
Company Secretary & Governance Manager
Patria Investments —Edinburgh
- Hybrid work
- Presentation skills
- Leadership
- Work from home
Audit Senior Associate
Saffery —Edinburgh
- Full-time
- Hybrid work
- Accounting
- Mentoring
- Organisational skills
- Profit sharing
- Annual leave
Project Manager – Fund Governance & Fund Simplification
FDM Group —Edinburgh
- Project management
- Financial services
- Communication skills

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Client Services Consultant

Charles Stanley -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

Microsoft Outlook
AS400
Communication skills

Full job description

Profile:

If you’re someone who enjoys variety, takes pride in delivering excellent service, and thrives in a busy, collaborative environment, this role offers a fantastic opportunity to grow your career in financial services.

You’ll play a key part in ensuring clients receive timely, accurate and thoughtful support across both administrative and front-line service channels. As your confidence develops, you’ll also build skills in direct client interaction, helping resolve queries and contributing to a smooth end‑to‑end client experience.

What you’ll be doing:

Administrative Support

Processing client tasks from multiple channels (secure messages, email, website and post) with accuracy and within agreed timeframes
Managing operational workflows including printing, scanning and postal processes
Collaborating with internal teams to resolve queries and ensure instructions are completed end‑to‑end
Maintaining accurate records and sharing client feedback to support improvements to digital services
Escalating complaints in line with procedures

Front‑Line Client Service

Supporting client enquiries across telephone, live chat, email and secure messaging
Taking ownership of client requests and coordinating with colleagues to ensure smooth resolution
Identifying service issues and escalating where appropriate
Contributing to service enhancements based on your day‑to‑day experience

Qualifications & Development:

We’ll support you to build strong foundations in investment administration and client service. This includes:

Completing the CISI Introduction to Securities & Investments exam within your first year
Developing a solid understanding of Charles Stanley’s services , systems and platforms (including Order Routing, AS400, CRM, Outlook, Excel and market information tools)

What you’ll bring:

Strong communication skills with the ability to use clear, client‑friendly language
Attention to detail and a commitment to delivering high‑quality work
Effective prioritisation and the ability to manage multiple tasks in a fast‑paced environment
Problem‑solving ability and confidence in making decisions
Team‑focused mindset with flexibility and a collaborative approach
A good understanding of UK markets, ISAs, SIPPs , and investment administration processes (or a willingness to learn)
Awareness of FCA rules and investment products (training provided)

Why this role matters:

You’ll be part of a team that plays a vital role in shaping the client experience. Your work will directly support clients, strengthen relationships, and contribute to the continuous improvement of our services.

Apply Now

Refine Your Search

fca jobs jobs in edinburgh, sct

Client Services Consultant

Client Services Associate

FOS & Exec Complaints Specialist

Compliance Analyst - Edinburgh

Financial Planning Administrator

Credit Control Manager

Customer Priority Specialist

Financial Crime Screening Analyst

Risk & Control Associate II

Internal Audit Manager, Edinburgh

Underwriting Analyst

Data Governance Manager

Product Analyst (Digital Products), Edinburgh

Operations analyst - Reconciliations

Senior Specialist, Regulatory & Technical Support, UK Trustee & Depositary

Senior Proposition Analyst

Sub-Contract Manager

Company Secretary & Governance Manager

Audit Senior Associate

Project Manager – Fund Governance & Fund Simplification

I want to receive the latest job alerts for fca jobs in edinburgh, sct

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