Franchise support Work, Jobs in Edinburgh, Sct (with Salaries)

Marks & Spencer Team Leader
WH Smith PLC —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
4d
Marks & Spencer Team Leader
WHSmith Travel —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
4d
Marks & Spencer Team Leader
WHSmith International —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
4d
Marks & Spencer Team Leader
WHSmith Group —Edinburgh
- £27,479.40 - £31,000.00 a year
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
4d
International Market Lead, Middle East
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Travel
- Banking
- Annual leave
Franchise Support Officer
The Leak Detective Ltd —Falkirk
- £26,500 - £28,500 a year
- Full-time
- Plumbing
- In-person
- Business
- Free parking
Quick apply
1d
Operations Manager, Edinburgh
Pass the Keys —Edinburgh
- £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- Organisational skills
- Flexible schedule
Quick apply
Team Leader
KFC —Edinburgh
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
14d
First Aid Trainer Franchisees
Physical Education Scotland —Edinburgh
- Up to £300 a day
- Part-time
- Education
- First Aid Certification
- IT
Quick apply
Group Exercise Instructor
David Lloyd Clubs —Edinburgh
- Communication skills
- Employee discount
9d
Sales Executive
Park's Motor Group —Edinburgh
- Sales
- Customer service
- IT
- Employee assistance programme
- Employee discount
Starbucks Supervisor
Burton & Speke LTD —Edinburgh
- £14.25 - £14.53 an hour
- Full-time
- Communication skills
- Employee assistance programme
- Flexible schedule
Starbucks Barista
Burton & Speke LTD —Edinburgh
- £12.80 - £13.05 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Flexible schedule
Tiger Sheds Show Site Sales Advisor
Anchor Timber Buildings Ltd —Linlithgow
- £13 - £15 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Sales Manager
Park's Motor Group —Edinburgh
- Full-time
- Analysis skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
7d
Semi-Senior Accountant (Practice)
TaxAssist Accountants —Edinburgh
- £28,000 - £37,000 a year
- Full-time
- Hybrid work
- QuickBooks
- Financial services
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Dispensing Optician
Boots —Edinburgh
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Car Delivery Driver
Leven —Buckhaven and Methil
- £10.85 - £12.71 an hour
- Weekend availability
- Paid training
- Annual leave
Football Coach
Soccer Stars Academy —Dalkeith
- £11.50 - £15.00 an hour
- Part-time
- Driving
- In-person
- Communication skills
Quick apply
2d
Valeter/Driver - Edinburgh Airport - 0 Hour Contract
SIXT —Edinburgh
- Full-time
- Customer service
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply

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Marks & Spencer Team Leader

WH Smith PLC -
Edinburgh

Quick apply

Job details

Full-time
£27,479.40 - £31,000.00 a year
4 days ago

Qualifications

Sales
Merchandising
Supervising experience
Organisational skills
Communication skills

Full job description

Team Leader
Role Overview
We are looking for a motivated and hands-on Team Leader to support the day-to-day running of our busy M&S franchise store.
This is a key role within the store, responsible for leading colleagues on shift, maintaining high operational standards, delivering excellent customer service, and supporting the overall performance of the business. The successful candidate will be confident taking ownership of store operations, developing colleagues, and helping to drive commercial results.
Key Responsibilities
Leadership & Team Development

Lead by example and promote a positive working environment.
Supervise colleagues throughout the trading day, ensuring tasks are completed efficiently and to a high standard.
Provide coaching, guidance and support to team members.
Assist with the induction and training of new colleagues.
Support performance conversations and encourage colleague development.
Help build a strong, engaged and customer-focused team.

Customer Service

Deliver excellent customer service at all times.
Support colleagues in resolving customer queries and complaints effectively.
Ensure customers receive a welcoming and positive shopping experience.
Uphold M&S brand standards and values throughout the store.

Store Operations

Support the smooth running of daily store operations, including replenishment, merchandising and housekeeping.
Ensure shelves are fully stocked, displays are maintained and stock is available for customers.
Monitor product quality, availability and presentation standards.
Support stock control procedures and minimise waste where possible.
Assist with cash handling, store opening and closing procedures and operational checks.

Commercial Performance

Support the achievement of sales targets and store objectives.
Monitor store performance and identify opportunities to improve sales, availability and productivity.
Drive promotional activity and seasonal initiatives within the store.
Take ownership of store standards and commercial performance during assigned shifts.
Contribute ideas to improve operational efficiency and customer experience.

Compliance & Store Standards

Ensure compliance with company policies, health and safety requirements and food safety procedures.
Maintain high standards of cleanliness, presentation and organisation throughout the store.
Support stock accuracy, loss prevention and waste reduction initiatives.
Ensure all operational procedures are followed consistently and correctly.

Additional Responsibilities

Support workforce planning and the effective deployment of colleagues across the store.
Assist with recruitment, onboarding and colleague development activities.
Act as a key point of contact for colleagues during shifts, making decisions and resolving issues as they arise.
Lead the store in the absence of senior management, ensuring standards, service and operational requirements are maintained.

Skills & Experience
Essential

Previous experience in a retail, convenience or customer-facing environment.
Experience supervising, leading or coaching a team.
Strong communication and interpersonal skills.
Good organisational skills and attention to detail.
Ability to work effectively in a fast-paced environment.
A proactive approach and willingness to take ownership.

Desirable

Experience within food retail or convenience retail.
Experience managing stock, availability and merchandising standards.
Understanding of sales performance, KPIs and commercial targets.
Experience supporting recruitment, training or colleague development.

What We're Looking For
We're looking for someone who enjoys leading from the front, takes pride in high standards, and can motivate others to deliver a great customer experience. The ideal candidate will be dependable, commercially aware, and ready to take on increasing responsibility within the business.
Working Hours
This role requires flexibility and will include a mixture of weekdays, evenings, weekends and bank holidays.

Quick apply

Refine Your Search

franchise support jobs in edinburgh, sct

Marks & Spencer Team Leader

Marks & Spencer Team Leader

Marks & Spencer Team Leader

Marks & Spencer Team Leader

International Market Lead, Middle East

Franchise Support Officer

Operations Manager, Edinburgh

Team Leader

First Aid Trainer Franchisees

Group Exercise Instructor

Sales Executive

Starbucks Supervisor

Starbucks Barista

Tiger Sheds Show Site Sales Advisor

Sales Manager

Semi-Senior Accountant (Practice)

Dispensing Optician

Car Delivery Driver

Football Coach

Valeter/Driver - Edinburgh Airport - 0 Hour Contract

I want to receive the latest job alerts for franchise support in edinburgh, sct

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