Infrastructure Work, Jobs in Edinburgh, Sct (with Salaries)

Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Infrastructure Specialist (Voice Services)
Lloyds Banking Group —Edinburgh
- £48,987 - £54,430 a year
- Full-time
- Hybrid work
- Communication skills
- Python
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Water Opportunities - Scotland
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Mechanical knowledge
Implementation Specialist
BlackRock Investments —Edinburgh
- Full-time
- Hybrid work
- Financial services
- In-person
- Internship
- Work from home
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
Handler
FedEx EU —Edinburgh
- £13.29 an hour
- Part-time
- Communication skills
- Free parking
9d
Lining operative
FIELD AND LAWN LTD —Broxburn
- £13.45 an hour
- Part-time
- Organisational skills
- Cleaning
- Warehouse experience
- Flexitime
- Flexible schedule
Quick apply
1d
Director of Operations
Festivals Edinburgh —Edinburgh
- £50,000 a year
- Full-time
Senior Security Specialist
FedEx EU —Edinburgh
- £46,000 - £62,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
Operations Manager - Residential and Cleaning Services
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Weekend availability
- Management
- Microsoft Office
- Team management
- Annual leave
- Flexible schedule
12d
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
Network Specialist
ScottishPrisonService —Edinburgh
- £54,398 - £58,065 a year
11d
Information Management Advisor (Contractor)
Red Rock Renewables —Edinburgh
- Hybrid work
- Maintenance
- Microsoft Office
- Bachelor's degree
2d
Network Specialist
Scottish Prison Service —Edinburgh
- £54,398 - £58,065 a year
- Hybrid work
- Windows
- Computer networking
- Linux
11d
VodafoneThree - Onsite Advisor - Central Birmingham
Vodafone —Edinburgh
- £30,384 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
Client Service - Associate
BlackRock Investments —Edinburgh
- Hybrid work
- Analysis skills
- Bachelor's degree
- In-person
- Work from home
Graduates 2026
Civic —Edinburgh
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Fleet Manager
EdinburghAirport —Edinburgh
- £54,813 a year
- Full-time
- Leadership
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Edinburgh
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
3d

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infrastructure jobs near edinburgh, sct

Support Engineer

Covetrus -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

PMP
Customer service
CCNA
Technical support
SQL
AWS
Analysis skills
IT support
Computer networking
Application support
Communication skills

Full job description

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Do you enjoy solving technical challenges and helping customers succeed?

Are you passionate about learning new technologies and delivering exceptional customer experiences?

We are looking for a motivated Support Engineer to join our Technology Solutions Technical Support team in Edinburgh.

In this role, you will provide technical support for veterinary Practice Management Systems.

You will play a key role in diagnosing and resolving technical issues for customers while building strong expertise across applications, databases, hardware, and networking environments.

Working closely with internal teams and customers, you will ensure timely and accurate resolutions while helping improve our products and services.

This role is primarily based in our Edinburgh office with a flexible hybrid working model.

More about the role

Provide customer support for our practice management systems and associated infrastructure via live chat, inbound and outbound customer calls and email whilst logging full case details in our CRM.
Identify and resolve customer complaints in a timely manner, escalating appropriately if assistance is required.
Identify recurring technical issues and ensure they are resolved correctly to reduce future repeat incidents.
Diagnose and resolve issues relating to applications, hardware, and networking environments.
To create and/or refer to appropriate KB articles when resolving cases. Meet individual and team-based objectives.
Ensure incidents are resolved in line with internal Service Level Agreements (SLAs).
Follow established Incident Management and Change Management processes.
Participate in the out of hours support rota to meet business needs. Flexibility to meet shift requirements from 8am to 5:30pm.

Technical Expertise

Develop strong technical knowledge across Practice Management Systems, cloud platforms, client hardware, networking environments, SQL databases, and integrations. Build subject matter expertise in supported systems and technologies

Collaboration

Work closely with Technical Leads, Support Team Leads, Product teams, and Developers. Provide technical feedback and insights from customer issues to improve products. Support customer education and best-practice guidance.

Continuous Learning

Proactively learn new software features and technologies Participate in internal training and knowledge sharing Contribute to the improvement of documentation and support processes

About you

Previous experience in Technical Support or IT Support role OR HNC, HND, Degree or CompTIA, CCNA, AWS or PMP in a Technology-related field.
Strong troubleshooting and analytical skills.
Excellent communication and customer service skills.
Ability to take ownership of issues and drive them to resolution.
Strong attention to detail and documentation skills.
Ability to work both independently and collaboratively within a team.

Desirable

Experience supporting business applications or practice management systems
Basic knowledge of SQL databases
Familiarity with Windows operating environments
Understanding of networking fundamentals
Experience supporting cloud-hosted software platforms

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Apply Now

Refine Your Search

infrastructure jobs in edinburgh, sct

Support Engineer

Infrastructure Specialist (Voice Services)

Deskside Support Engineer (Edinburgh)

Water Opportunities - Scotland

Implementation Specialist

Senior Technical Support Analyst

Handler

Lining operative

Director of Operations

Senior Security Specialist

Operations Manager - Residential and Cleaning Services

IT Support Engineer

Network Specialist

Information Management Advisor (Contractor)

Network Specialist

VodafoneThree - Onsite Advisor - Central Birmingham

Client Service - Associate

Graduates 2026

Fleet Manager

Operational Technology / Project Management Professionals (OT/SCADA PLC)

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