Support advisor Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Advisor
The Wheatley Group —Edinburgh
- £32,458 - £35,620 a year
- Temporary
- Computer literacy
- Communication skills
- Employee assistance programme
13d
Customer Service Advisor
Midlothian Council —Dalkeith
- £30,619 - £31,783 a year
- Call to connect
- Communication skills
11d
Health and Wellness Sales Advisor
Boots —Edinburgh
- £13.56 - £15.59 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Helpdesk Advisor
Queen Margaret University —Edinburgh
- £25,249 - £31,236 a year
- Full-time
- University
- Organisational skills
- Communication skills
Helpdesk Advisor (Maternity Cover)
Queen Margaret University —Edinburgh
- £25,249 - £31,236 a year
- Full-time
- University
- Organisational skills
- Communication skills
Sales Advisor
FlooringSuperstore.com —Edinburgh
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
7d
Sales Advisor - Edinburgh
Whittard of Chelsea —Edinburgh
- £11.78 - £12.71 an hour
- Weekend availability
- Customer service
- Communication skills
- Store discount
- Employee discount
Sales Advisor
Hotel Chocolat —Edinburgh
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
1d
Customer Advisor - Night Stock flow
B&Q —Edinburgh
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
8d
People Advisor
Apex Hotels Ltd —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
14d
Consulting Associate
Biedrzycki Enterprise Consulting Ltd —Edinburgh
- £3,800 - £4,900 a month
- Full-time
- Writing skills
- Research
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Edinburgh
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
Trainee Dispenser
Boots —Edinburgh
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
12d
Health Advisor
Bupa —Edinburgh
- £30,200 a year
- Full-time
- Customer service
- Gym membership
- Life insurance
Quick apply
5d
Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh
Columbia Threadneedle Investments —Edinburgh
- Full-time
- Organisational skills
- Financial services
- In-person
- Work from home
1d
Fraud Advisor
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Banking
- Flexible schedule
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Business development
- Contracts
- Annual leave
Retail Assistant (Opticians)
Boots —Edinburgh
- Weekend availability
- Employee assistance programme
- Employee discount

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Customer Service Advisor

The Wheatley Group -
Edinburgh

Apply Now

Job details

Temporary | Full-time
£32,458 - £35,620 a year
13 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Customer interaction
Communication skills

Full job description

Wheatley Solutions

Role: Customer Service Advisor

Salary: SCP 23 26 (£32,458 - £35,620) per annum pro rata

Contract: Permanent/Temporary

Hours of work: Full-time, 35 hours per week - work five days over seven, Monday to Sunday, between the hours of 08.00am and 10.00pm. Part-time hours available.

Locations: Edinburgh, New Mart Road.

Are you passionate about delivering exceptional customer service? Do you have excellent IT skills and the ability to adapt to change and thrive in a digital environment? Come and join Wheatley Solutions as a Customer Service Advisor.

About the role

This is an opportunity to join a highly motivated and experienced team who deliver a wide range of services to our customers in a multi-channel environment, from telephony to online SMS Webchat and email. The primary role of the post is to provide a professional, consistent and outstanding level of customer service in a fast-paced environment. You will be required to respond to customer queries through a variety of channels but primarily over the telephone, ensuring that the query is fully resolved at the first point of contact or by referral to a specialist team.

The role covers all aspects of the service, with enquiries ranging from diagnosing and ordering repairs to providing general housing advice and taking payments. While operating across the full breadth of customer services, there will be a particular focus on supporting Lowther customers, with an emphasis on factored homeowners. This includes delivering a responsive, high-quality service that recognises the specific needs and complexities associated with factoring arrangements.

We also support our customers to access the wealth of wraparound services available to help improve their lives, well-being and much more.

Who are we looking for?

We want individuals who excel in customer service, who are always striving to go above and beyond for customers and have excellent transferrable skills that will help our Customer First Centre achieve the highest levels of standards and performance.

You must have experience in dealing with customers, be able to understand their needs, have excellent communication skills and be computer literate with strong digital knowledge.

The benefits we offer

As part of Wheatley Group, we offer a sector-leading benefits package.

The successful candidate will receive:

a rewarding career with a competitive salary;
access to a contributory pension scheme;
excellent leave entitlements;
enhanced maternity, paternity, adoption and shared parental leave;
contributions towards dental, optical, driving lessons and more;
access to staff inclusion networks promoting an inclusive workplace; and

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings to our organisation. It is important our teams represent the communities we serve, and we welcome applications from any underrepresented groups.

Closing date: Wednesday, 26th August at 5pm

To Apply, please see below

For a chat about the role, please contact Louise Wilson, CFC Operations Manager on [email protected] or Gary Johnston, CFC Operations Manager on [email protected]

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact [email protected]

Apply Now

Refine Your Search

support advisor jobs in edinburgh, sct

Customer Service Advisor

Customer Service Advisor

Health and Wellness Sales Advisor

Helpdesk Advisor

Helpdesk Advisor (Maternity Cover)

Sales Advisor

Sales Advisor - Edinburgh

Sales Advisor

Customer Advisor - Night Stock flow

People Advisor

Consulting Associate

PLOS Medicine Associate Editor- 12 Month FTC

Trainee Dispenser

Customer Service Brokerage Support

Engagement Consultant (Scotland)

Health Advisor

Executive Assistant & Team Secretary (Investment Trusts) - Edinburgh

Fraud Advisor

Renewable Energy Development Advisor - Associate

Retail Assistant (Opticians)

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