Full Job Description
About Lindsay & Gilmour
Lindsay & Gilmour is one of Scotland's longest-established and most respected pharmacy groups. Founded in 1826, the company has a rich heritage of providing quality pharmaceutical services and healthcare solutions to the communities it serves. With a network of pharmacies located throughout Scotland, Lindsay & Gilmour is committed to delivering exceptional customer service and professional healthcare advice.
Lindsay and Gilmour is a Living Wage Employer.
About the role
At Lindsay & Gilmour, we are dedicated to providing exceptional healthcare services to our community. Our team works collaboratively with each other and with other healthcare providers, to ensure the highest standards of patient care.
You will be a key part of the pharmacy team, working across the healthcare area and dispensary, to meet patients’ needs. Your focus each day will be to deliver a great service to our patients, through holding conversations tailored to the individual needs of each patient and delivering on the operational requirements of the position.
This is a great opportunity to develop your career in pharmacy.
Job Description
- Accurately dispensing prescription medications to patients.
- Providing exceptional customer service and addressing patient queries.
- Maintaining detailed and accurate patient records.
- Delivering exceptional standards through operational compliance to ensure efficiency and maximise profitability.
- Managing stock, including ordering, date checking, and organizing medications.
- Ensuring compliance with all legal and professional requirements.
- Collaborating with healthcare professionals to optimize patient care and promote our services.
What you’ll need to have.
We’re offering you an exciting opportunity to continue your professional journey. You will need to have an NVQ Level 2 equivalent in Pharmacy Services and may currently be or have previous experience of working as a Pharmacy Dispenser to join us.
OR
We’re offering you an exciting opportunity to start on your professional journey. You will need to have experience of working with customers and be willing to complete an NVQ Level 2 equivalent in Pharmacy Services.
Please note, a pharmacy qualification is preferred but we will consider a trainee should the applicant have suitable prior experience.
- NVQ Level 2 in Pharmacy Services (or equivalent), or willing to work towards.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using different IT systems.
Our commitment to Diversity and Inclusion
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Our Benefits
- There are 2 positions available, must be available on the following days and times, but the final contract pattern is open to negotiation:
- Tuesday, Friday (9am-5:30pm) and every second Saturday 9-1 (average weekly hours 17h)
- Tuesday 9-5:30, Wednesday 9-1, Thursday 9-5:30, every second Friday 9-5:30 (average weekly hours 22.75h)
- Starting rate £12.95ph for trainee dispenser.
- Holidays – 28 days per year pro rata
- Pension scheme
- Staff discount
- Discretionary annual bonus scheme
- Employee benefits scheme including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only).
- Access to employee assistance programme for independent and confidential advice, 24 hours a day, 7 days per week.
- Excellent training and development opportunities, helping our employees work towards nationally recognised qualifications with professional support and relevant training.*Our benefits are subject to change and eligibility.
Pay: £12.95-£17.20 per hour
Experience:
- Customer service: 2 years (preferred)
Licence/Certification:
- Dispenser or Pharmacy Technician qualification? (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
