Customer service representative standard life Work, Jobs in Edinburgh (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
1d
Tenants Liaison Officer
Kier Group —Dalkeith
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Flexible schedule
Recruitment Adviser
Nucleus Financial Group —Edinburgh
- IT
- Financial services
- Communication skills
- Annual leave
1d
Relief Security Officer
Wilson James —Edinburgh
- £15.50 an hour
- IT
- Annual leave
- Employee discount
Hospitality Assistant
BaxterStorey UK —Edinburgh
- £13.44 an hour
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Financial Reporting Accountant
Nucleus Financial Group —Edinburgh
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Head of Information and Data Governance
Nucleus Financial Group —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
General Assistant Nightshift
BaxterStorey —Dunfermline
- £13.95 an hour
- Hospitality
- Employee assistance programme
- Employee discount
22h
Lab Metrologist
Veranova L P —Edinburgh
- Full-time
- ERP systems
- Project management
- Bachelor's degree
- Annual leave
- Life insurance
Quick apply
Head of Private Markets Operations, RS&AM
Standard Life —Edinburgh
- From £90,900 a year
- Hybrid work
- Leadership
- Annual leave
5d
Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Azure
- AWS
- Computer networking
General Assistant Nightshift
BaxterStorey UK —Dunfermline
- £12.00 - £13.95 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
1d
Chef
Edinburgh Airport —Edinburgh
- £15.07 an hour
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Employee assistance programme
Major Projects Construction / Project Manager
Prysmian Group —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Head Baker
BaxterStorey UK —Edinburgh
- Up to £40,000 a year
- Full-time
- Hospitality
- Cooking
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Mobile Service Technician/Mechanic - Day/Night Shifts Available
TrustFord —Edinburgh
- Night shift
- Maintenance
- Hotel
- Annual leave
- Employee discount
Quick apply
Civil Engineer
Amey Ltd —Edinburgh
- Temporary
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
Hospitality Chef De Partie - Mon to Fri - Gogarburn
BaxterStorey UK —Edinburgh
- £29,500 a year
- Full-time
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Chef
BaxterStorey UK —Kirkcaldy
- £15.85 an hour
- Full-time
- Hospitality
- Cooking
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply

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Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer service representative standard life jobs in edinburgh

Customer Service Representative

Tenants Liaison Officer

Recruitment Adviser

Relief Security Officer

Hospitality Assistant

Head of Hospitality & Events

Financial Reporting Accountant

Head of Information and Data Governance

General Assistant Nightshift

Lab Metrologist

Head of Private Markets Operations, RS&AM

Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation

General Assistant Nightshift

Chef

Major Projects Construction / Project Manager

Head Baker

Mobile Service Technician/Mechanic - Day/Night Shifts Available

Civil Engineer

Hospitality Chef De Partie - Mon to Fri - Gogarburn

Chef

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