customer support representative Work, Jobs in edinburgh (with Salaries)

Client Services Executive
Streamline Corporate Ltd —Edinburgh
- £26,500 - £28,200 a year
- Microsoft Excel
- Organisational skills
- Financial services
- Employee assistance programme
- Employee discount
Quick apply
2d
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Service Representative
William Hill —Alloa
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Sales - Sales Advisor - UK
New Look —Edinburgh
- Part-time
- Microsoft Word
2d
Sales Development Representative
N-able —Edinburgh
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee stock purchase plan
9d
Team Leader - Night Stock Flow
B&Q —Edinburgh
- £26,945.10 - £29,066.31 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Head of Hospitality - Food & Beverage
Filmhouse —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Shop Volunteer - Edinburgh - Nicolson Street
Save the Children UK —Edinburgh
- Temporary
- Customer service
- Administrative experience
- IT
Quick apply
5d
Business Analyst - 6 Month FTC
Nucleus Financial Group —Edinburgh
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
2d
Sales Development Representative (French Speaking)
N-able —Edinburgh
- Hybrid work
- Sales
- English
- Communication skills
- Employee stock purchase plan
9d
Deputy Manager
Iceland —Edinburgh
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
4d
249889 Maintenance Electrician
NHS Scotland —Lothian
- £34,544 - £43,039 a year
- Call to connect
6d
QA Officer
Piramal Healthcare UK Limited —Grangemouth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Commercial Delivery Manager
Nucleus Financial Group —Edinburgh
- Project management
- IT
- Financial services
Healthcare Support Worker
NHS Scotland —Dunfermline
- £29,103 - £31,409 a year
- Hospital
- Customer service
- IT
5d
Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave
6d
250616 (KA) Catering Supervisor
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
2d
Catering Assistant AA
NHS Scotland —Dunfermline
- £26,696 - £28,988 a year
3d
Junior Backend Software Developer
Nucleus Financial Group —Edinburgh
- Java
- SQL
- AWS
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

I want to receive the latest job alerts for customer support representative in edinburgh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Services Executive

Streamline Corporate Ltd
Edinburgh

Quick apply

Job details

Fixed term contract
£26,500 - £28,200 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Microsoft Excel
Organisational skills
Financial services
Communication skills

Full job description

It is an exciting time to join Streamline Corporate as we continue to grow our B2B merchandise and clothing business, partnering with our clients to transform their brands across Universities, Legal, Professional and Financial Services. With strong growth in recent years and exciting plans for the future we are looking for a Client Services Executive to join us on a 12 month contract basis.

We help great brands grow and transform. That's not a tagline, it's what we actually do, every day.

Job Purpose

As the first point of contact and a representative of the Streamline brand, your role is to provide clients with the high standard of service they have come to expect, managing all front-line enquiries and requests in line with Streamline’s standard operating procedures and service standards.

________________________________________________________________________________________

Principal Contacts

Internal: Account Executives, Key Account Managers, Marketing, Sales, Finance and Warehouse teams.

External: Clients, suppliers and third-party service providers.

__________________________________________________________________________________________

Key Responsibilities & Duties

Major responsibilities include, but are not limited to:

Customer Service & Client Support

Manage incoming client enquiries via phone, email and online chat.
Handle customer care queries relating to orders, deliveries and products.
Process client call-off orders and ensure timely dispatch communication.
Arrange product samples and support general client service activities.

Reporting & Operational Administration

Produce and maintain operational, sales and stock reporting.
Support Production Control and Work In Progress (WIP) reporting activities.
Maintain sales dashboards and reporting trackers.
Monitor and verify stock and inventory records across systems.

Shopify, Systems & Online Store Support

Create and maintain Shopify and Core-print online stores, including products, imagery and stock levels.
Manage stock transfers and stock updates across internal systems.
Support online store administration and user access management.

Logistics & Freight Support

Support UK and international shipping activities by gathering logistics information and preparing shipping quotations.
Assist freight forwarders and internal teams with shipping documentation and customs-related queries.

General Operations Support

Assist with onboarding packs, operational administration and wider team support activities.
Collaborate with Commercial, Warehouse and Client Services teams to support excellent client delivery.

To carry out any other duties within the employee’s skill and ability level, as reasonably requested by management.

__________________________________________________________________________________________

Person Specification (Skills & Attributes)

Essential skills and attributes required of all Streamline employees:

Fully proficient in excel
Accountable and dependable, taking ownership of responsibilities and actions.
Committed to delivering a high standard of work and client service at all times.
Proactive and solutions-focused, with a continuous improvement mindset.
Acts with integrity, honesty and professionalism in all situations.
Client-focused, always acting in the best interests of the customer and the wider business.
Strong relationship-building skills with both clients and colleagues.
Approachable, collaborative and supportive in team environments.
Treats others with courtesy, respect and professionalism.
Able to handle challenges and problem-solving activities promptly and effectively.
Excellent communication and interpersonal skills across all levels of the business.
Adaptable and open to new ideas, systems and ways of working.
Strong organisational skills with the ability to manage workload and priorities effectively.
Willing to support the wider team and contribute flexibly to operational requirements.

Job-related skills and attributes:

Works in a methodical, organised and accurate manner with strong attention to detail.
Maintains a professional approach in all client and colleague interactions.
Develops and maintains strong product and operational knowledge.
Builds positive and effective working relationships with clients and internal teams.
Demonstrates logical problem-solving skills and contributes improvement ideas to support operational efficiency.
Able to manage workload effectively, prioritise tasks and perform well under pressure.
Collaborates across departments to support the best possible outcome for the client and the business.

_____________________________________________________________________________________

Our Streamline employee values:

Maximise every move
Execute relentlessly
Client first, always
We win together, never alone

Benefits

Profit Share
Company Pension
Employee Discounts Platform
Employee Assistance Programme
On site Parking

Streamline Corporate is an equal opportunities employer, we value the unique perspective a diverse workforce brings to what we do.

Quick apply

Refine Your Search

customer support representative jobs in edinburgh

Client Services Executive

Freelance In Person Event Specialist - Edinburgh, Scotland

Customer Service Representative

Sales - Sales Advisor - UK

Sales Development Representative

Team Leader - Night Stock Flow

Head of Hospitality - Food & Beverage

Shop Volunteer - Edinburgh - Nicolson Street

Business Analyst - 6 Month FTC

Sales Development Representative (French Speaking)

Deputy Manager

249889 Maintenance Electrician

QA Officer

Commercial Delivery Manager

Healthcare Support Worker

Senior Facilities Manager

250616 (KA) Catering Supervisor

Catering Assistant AA

Junior Backend Software Developer

Head of Hospitality & Events

I want to receive the latest job alerts for customer support representative in edinburgh

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected