French language Work, Jobs in Edinburgh (with Salaries)

Customer Service Representative - French-Speaking
Trainline —Edinburgh
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Attaché de coopération pour le Français (F/H) - Institut français du Royaume-Uni - Antenne d'Edimbourg
Ministère de l'europe et des affaires étrangères —Edinburgh
Senior Business Travel Consultant - French Speaking
Perk —Edinburgh
- Full-time
- Hospitality
- Bar
- Customer service
- Relocation assistance
- Life insurance
Global Payment Solutions- Client Service Manager- French Speaking
HSBC Global Services Limited —Edinburgh
- Full-time
- Financial services
- Communication skills
- Banking
2d
Senior Business Travel Consultant - French Speaking - Remote
Perk —Edinburgh
- Full-time
- Hospitality
- Bar
- Customer service
- Relocation assistance
Account Executive (with fluent French)
Emperor —Edinburgh
- Hybrid work
- Flexible schedule
Teacher of French with Spanish - Portobello High School
City of Edinburgh Council —Edinburgh
- £36,159 - £54,453 a year
- Full-time
- Spanish
- School
- Teaching
8d
French European Account Executive
Norty Ltd —Livingston
- £28,000 - £30,000 a year
- Full-time
- CRM software
- English
- Travel
- Free parking
- Employee discount
Quick apply
3h
Teacher - French/Spanish
Fife Council —Dunfermline
- £35,022 - £54,453 a year
- Full-time
- Spanish
- School
- Teaching
- Employee discount
Gaelic or Scots Language Tutor Lingo Flamingo Edinburgh
Lingo Flamingo CIC —Gullane
- £20 - £21 an hour
- Spanish
- In-person
- Teaching
- Flexitime
Quick apply
Graduate Apprentice English Teacher in France - 1 year
Language Connexion —Edinburgh
- £840 a month
- Full-time
- English
- Bachelor's degree
- IT
- Relocation assistance
- Annual leave
Quick apply
7d
Senior Sales Engineer (French Speaking)
N-able —Edinburgh
- Full-time
- Hybrid work
- Sales
- Project management
- Organisational skills
- Employee stock purchase plan
- Annual leave
German Speaking HR & Payroll Administrator
Sercon —Livingston
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Field Marketing Manager - UKISA, DACH, Northern Countries
Centric Software —Edinburgh
- Full-time
- Marketing
- English
- Travel
6d
Senior Technical Business Analyst - Securities Trading
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- SQL
Quick apply

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Customer Service Representative - French-Speaking

Trainline -
Edinburgh

Apply Now

Job details

Full-time

Benefits

Private dental insurance
Private medical insurance

Qualifications

French
Customer service
English
Communication skills

Full job description

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

Customer Service Representative - French-Speaking

Location: Edinburgh
Contract Type: Permanent, Full time
Language Requirement: Fluent/Native French

As a Customer Service Representative, you’ll be the friendly voice of Trainline, helping our customers by phone with anything from journey planning to resolving tricky travel questions. You’ll be part of a supportive, fast-moving team that puts people first, making sure every enquiry ends with a confident, happy customer.

What you’ll be doing:

Taking ownership of customer enquiries - listening, solving and following through to resolution.
Logging and updating cases using our systems (you’ll be juggling a few tools at once).
Sharing your knowledge of our website, mobile app and services to help customers get the most out of Trainline.
Spotting opportunities to provide extra help or advice, even when it goes beyond the initial question.
Handling payments and sensitive info with care and professionalism.
Writing clear follow-up correspondence and navigating multiple systems with speed and accuracy.
Staying on top of new features, updates and tools, so your advice is always current and confident.
Working independently to go above and beyond, escalating issues when it’s the right thing to do.

What we’re looking for:

Must-haves:

Native or fluent French speaker
A natural people person with a passion for delivering amazing service
Previous experience in a customer-facing role
Clear written communication and great attention to detail
Comfortable using tech and switching between different systems and tools
A team player who thrives in a fast-paced, collaborative environment

Nice-to-haves:

Experience working in customer service (especially over the phone)
Familiarity with GDPR and handling sensitive data
Confident verbal communication skills in English

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

Think Big - We're building the future of rail
Own It - We focus on every customer, partner and journey
Travel Together - We're one team
Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!

Compensation Range: £24.5K - £26.5K

Apply Now

Refine Your Search

french language jobs in edinburgh

Customer Service Representative - French-Speaking

Attaché de coopération pour le Français (F/H) - Institut français du Royaume-Uni - Antenne d'Edimbourg

Senior Business Travel Consultant - French Speaking

Global Payment Solutions- Client Service Manager- French Speaking

Senior Business Travel Consultant - French Speaking - Remote

Account Executive (with fluent French)

Teacher of French with Spanish - Portobello High School

French European Account Executive

Teacher - French/Spanish

Gaelic or Scots Language Tutor Lingo Flamingo Edinburgh

Graduate Apprentice English Teacher in France - 1 year

Senior Sales Engineer (French Speaking)

German Speaking HR & Payroll Administrator

Customer Success Manager

Field Marketing Manager - UKISA, DACH, Northern Countries

Senior Technical Business Analyst - Securities Trading

I want to receive the latest job alerts for french language in edinburgh

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