Client services specialist Work, Jobs in Elderslie, Rfw (with Salaries)

Client Services Manager
Kew Demand Business Services —Glasgow
- £3,200 - £3,800 a month
- Full-time
- Marketing
- English
- Microsoft Office
- Free parking
Quick apply
1d
Business Support & Client Relations Specialist
Ninasac Business Solutions Ltd. —Glasgow
- £56,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Health & wellbeing programme
Quick apply
4d
Corporate Operations & Client Success Specialist
Notte Group Ltd. —Glasgow
- £58,000 a year
- Full-time
- Organisational skills
- In-person
- Business
- Health & wellbeing programme
Quick apply
4d
Driver
ABM —Paisley
- Weekend availability
- Customer service
- Driving
- Communication skills
Client Service Specialist
Howden Group Holdings —Glasgow
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
Financial Wellbeing Service Officer
Scottish Huntington's Association —Paisley
- £33,561 a year
- Hybrid work
- Travel
- Annual leave
4d
Business Support Service Administrator
T-Squared —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- COVID-19 protective measures
- Employee discount
Quick apply
Integrated Operations & Service Delivery Specialist
Framsa Integrated Services Ltd —Glasgow
- £48,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
NIHL Claims Handler
Davies —Glasgow
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Trainee Fire Extinguisher Technician
Asco Fire Group —Glasgow
- £25,000 - £40,000 a year
- Full-time
- Schematics
- Hand tools
- Mechanical knowledge
- Annual leave
- Employee discount
Quick apply
5d
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
Huntington's Disease Specialist
Scottish Huntington's Association —Paisley
- £34,543 - £38,216 a year
- Hybrid work
- Driving
- Communication skills
4d
Procurement Co-ordinator - Flexible Procurement (117963/117964)
Scotland Excel —Paisley
- £41,080 - £43,161 a year
- Temporary
- Hybrid work
- Contracts
- Business
- Annual leave
- Employee discount
4d
Retail Branch & Transfer Manager
WeBuyAnyCar —Kilmarnock
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Estimator
CPMS Ltd —Elderslie
- Full-time
- Microsoft Excel
- Contracts
- IT
- Annual leave
Quick apply
Monitoring Centre Specialist
DeterTech —Prestwick
- £27,146 - £31,024 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
Ventilation Hygiene Operative
Blitz Group Ltd —Glasgow
- £30,680 a year
- Full-time
- No experience needed
- Driving
- Travel
Quick apply
Monitoring Centre Specialist (Part-time)
DeterTech —Prestwick
- £21,714 - £24,816 a year
- Part-time
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
Team Manager - Sales
VKY Intelligent Automation —Glasgow
- From £14 an hour
- Full-time
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
9d
Project Manager - America
MDL —Houston
- Microsoft Word
- Spanish
- Microsoft Excel

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client services specialist jobs near elderslie, rfw

Client Services Manager

Kew Demand Business Services
Glasgow

Quick apply

Job details

Permanent | Full-time
£3,200 - £3,800 a month
1 day ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Business Management
Operations management
Marketing
English
Microsoft Office
Contracts
Communications
Business
Account management
Leadership
Communication skills

Full job description

About the Role:

Glasgow is a major centre for professional services, business operations, and client support, and at Kew Demand Business Services, we help organisations strengthen customer relationships, improve service delivery, and manage complex client requirements.

We are looking for a Client Services Manager who can oversee key accounts, coordinate service delivery, and ensure clients receive consistent, professional, and responsive support.

You will work closely with account teams, operations staff, project managers, commercial specialists, and senior stakeholders to maintain strong client relationships and deliver agreed service outcomes.

Why Work With Us?

The Environment:

Our office is located in central Glasgow, providing a professional setting for client meetings, team collaboration, and business operations.

Client Ownership:

You will have meaningful responsibility for client satisfaction, service quality, account performance, and the coordination of ongoing support.

Varied Portfolio:

You will work with clients across different sectors, each with distinct operational needs, service expectations, and commercial priorities.

Professional Growth:

You will have opportunities to strengthen your skills in account management, stakeholder engagement, commercial planning, service improvement, and team coordination.

Key Responsibilities:

Client Relationship Management:

Build and maintain strong working relationships with assigned clients, acting as a primary point of contact for service matters, operational updates, and ongoing support.

Service Delivery:

Coordinate internal teams to ensure services are delivered accurately, professionally, and within agreed timelines and standards.

Account Reviews:

Prepare and lead regular client review meetings covering performance, service quality, outstanding actions, risks, and future requirements.

Issue Resolution:

Investigate service concerns, coordinate corrective action, and ensure clients receive clear and timely updates.

Stakeholder Coordination:

Work with internal departments, suppliers, project teams, and commercial contacts to manage client requirements and resolve operational challenges.

Performance Monitoring:

Track service levels, client satisfaction, response times, delivery quality, and other key account measures.

Commercial Support:

Assist with renewals, pricing discussions, service changes, contract reviews, and opportunities to expand existing client relationships.

Client Onboarding:

Coordinate the introduction of new clients, ensuring requirements, responsibilities, timelines, and service expectations are clearly documented.

Service Improvement:

Identify recurring issues, gather client feedback, and recommend practical improvements to strengthen service delivery.

Reporting:

Prepare account reports, service summaries, performance updates, and presentations for clients and internal stakeholders.

Risk Management:

Identify risks affecting client relationships, delivery commitments, service quality, and commercial performance.

Team Coordination:

Guide account support staff and coordinate cross-functional activity to ensure client priorities are understood and addressed.

Documentation:

Maintain accurate client records, meeting notes, action plans, service agreements, escalation details, and account history.

Retention:

Support client retention by building trust, resolving concerns, and demonstrating consistent value through reliable service.

What We Are Looking For:

Experience:

At least 5 years of experience in client services, account management, service delivery, customer success, business operations, or a related professional role.

Education:

A degree in Business Management, Marketing, Communications, Operations Management, or a related discipline is preferred.

Client Management Skills:

Strong ability to manage client expectations, build professional relationships, and handle sensitive or complex service discussions.

Commercial Awareness:

Good understanding of service contracts, account growth, client retention, pricing considerations, and business performance.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with clients, internal teams, and senior stakeholders.

Problem Solving:

Ability to assess service issues, coordinate practical solutions, and maintain client confidence during difficult situations.

Reporting Skills:

Experience preparing client reports, performance summaries, presentations, and action plans.

Leadership Skills:

Ability to coordinate internal teams, guide support staff, and influence delivery without relying solely on formal authority.

Organisation:

Ability to manage several client accounts, changing priorities, deadlines, meetings, and service commitments.

Systems Knowledge:

Experience with customer relationship management platforms, service management tools, Microsoft Office, reporting systems, or similar business software is preferred.

Mindset:

You are organised, commercially aware, and client-focused. You take ownership of service outcomes, communicate clearly, and remain calm when managing competing priorities, difficult conversations, and urgent client needs.

Pay: £3,200.00-£3,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in elderslie, rfw

Client Services Manager

Business Support & Client Relations Specialist

Corporate Operations & Client Success Specialist

Driver

Client Service Specialist

Financial Wellbeing Service Officer

Business Support Service Administrator

Integrated Operations & Service Delivery Specialist

NIHL Claims Handler

Trainee Fire Extinguisher Technician

Outbound Sales Advisor

Huntington's Disease Specialist

Procurement Co-ordinator - Flexible Procurement (117963/117964)

Retail Branch & Transfer Manager

Estimator

Monitoring Centre Specialist

Ventilation Hygiene Operative

Monitoring Centre Specialist (Part-time)

Team Manager - Sales

Project Manager - America

I want to receive the latest job alerts for client services specialist in elderslie, rfw

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