Head of customer service Work, Jobs in Ellesmere Port, Chs (with Salaries)

Head of Logistics
Encirc —Elton
- Customer service
- Master's degree
- Leadership
- Free parking
- Annual leave
Quick apply
3d
Head of CRM & Loyalty
Specialist Holidays Group —Chester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Referral programme
Quick apply
12d
Keyholder Supervisor
WOURTH Group —Chester
- £12.71 - £13.00 an hour
- Part-time
- Merchandising
- Team management
- Organisational skills
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
11d
Contracts Manager
Regenda Group —St Helens
- £75,500 a year
- Full-time
- Hybrid work
- Construction experience
- Communication skills
- Annual leave
- Employee assistance programme
3d
Assistant Manager
With Love from Liverpool —Liverpool Airport
- £13.50 - £14.00 an hour
- Full-time
- Sales
- Computer literacy
- In-person
Quick apply
12d
Store Assistant - 8 Hours - Sweaty Betty Ellesmere Port, England
Wolverine Worldwide —Ellesmere Port
- 8 hour shift
- Communication skills
- Retail sales
- Flexible schedule
- Referral programme
Head of Delivery
Scottish Power —Middlewich
- £70,800 - £88,500 a year
- Management
- Customer service
- Engineering
- Annual leave
- Employee discount
6d
Neighbourhood Partnership Specialist
OnwardHomes —Liverpool
- £37,250 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
10d
Head of Service Delivery
Kudos Services —Warrington
- Up to £75,000 a year
- Full-time
- Business
- Employee assistance programme
- Life insurance
Quick apply
Maternity Catering Supervisor
ELLESMERE PORT CATHOLIC HIGH SCHOOL —Ellesmere Port
- From £13.47 an hour
- Temporary
- Hospitality
- Cooking
- Administrative experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
14d
Night Manager
ASDA —Ellesmere Port
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
7d
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
11d
Senior Customer Resolution Officer
Your Housing Group —Warrington
- £34,000 - £36,000 a year
- Full-time
- Remote
- Management
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
3d
Safeguarding and Domestic Abuse Manager
Your Housing Group —Warrington
- £45,000 - £48,000 a year
- Full-time
- Management
- School
- Annual leave
- Employee discount
Quick apply
11d
Housing Repairs Co ordinator
OnwardHomes —Liverpool
- £15.28 an hour
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Customer Service Advisor
Your Housing Group —Warrington
- £24,479 - £26,209 a year
- Full-time
- Remote
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Contract Supervisor (Repairs and Maintenance)
Your Housing Group —Warrington
- £38,500 - £41,000 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
11d
Service Colleague (Express)
ASDA —Chester
- £13.10 - £15.64 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
5d

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Head of Logistics

Encirc -
Elton

Quick apply

Job details

3 days ago

Benefits

Free parking
Cycle to work scheme
On-site gym
Annual leave
Company pension
Canteen
Employee assistance programme
Private medical insurance
Employee discount
Car scheme
On-site parking

Qualifications

Customer service
Supply chain
Logistics
Warehouse management system
Master's degree
Leadership
Communication skills

Full job description

Job Introduction

Head of Logistics | Permanent | Competitive Salary

Location: Elton, Cheshire

We're looking for an exceptional Head of Logistics to lead our Elton logistics operation. This is a high-impact leadership role where you'll oversee transport, fleet, inbound materials and outbound distribution, ensuring our manufacturing operation is supported seamlessly while delivering world-class service to our customers.

What You'll Be Doing

You'll take ownership of all logistics operations at our Elton site, leading a large operational team and ensuring the safe, efficient and cost-effective movement of materials and finished goods.

Your responsibilities will include:

Leading all transport, despatch and distribution activities across the Elton site.
Ensuring the timely receipt of raw materials and packaging to support uninterrupted manufacturing.
Delivering safe, accurate and on-time despatch of finished goods, consistently achieving OTIF targets.
Managing the Encirc-owned fleet, ensuring full compliance with Operator Licence requirements and all transport legislation.
Driving operational excellence through KPI management, performance analysis and continuous improvement initiatives.
Developing high-performing teams that embrace accountability, collaboration and Encirc's six core values.
Managing logistics budgets and identifying opportunities to improve efficiency while controlling costs.
Working closely with third-party logistics partners to ensure outstanding service delivery against agreed SLAs and KPIs.
Supporting strategic site projects, providing operational expertise to enable future growth and capability improvements.
Championing Health & Safety, sustainability and operational best practice across every aspect of the logistics function.

About You

You're an experienced logistics leader who thrives in a fast-paced manufacturing environment. You combine strategic thinking with operational excellence and know how to inspire teams to deliver exceptional results.

You'll ideally bring:

Degree or Master’s qualification in Supply Chain, Logistics, Operations, Business or a related discipline.
Significant leadership experience within manufacturing, logistics or supply chain operations.
Proven success leading transport, warehousing and distribution in a complex 24/7 operation.
Strong understanding of inbound and outbound logistics, warehouse operations and customer service.
Experience managing own-fleet operations, including Operator Licence compliance.
Knowledge of Warehouse Management Systems (WMS), Transport Management Systems (TMS), ERP systems and SAP.
Commercial awareness with the ability to balance customer service, operational performance and cost.
A track record of leading change, delivering continuous improvement and driving operational excellence.
Excellent stakeholder management and communication skills, with experience influencing across all levels of an organisation.
Passion for developing people, building high-performing teams and creating robust succession plans.

Benefits:

Annual leave package
Free onsite gym for all employees
MyBenefits Reward Platform with 100s of discounts at restaurants and retailers
Employee Well-being benefits such as the Employee Assistance Programme
Pension scheme where the company contributes up to a maximum of 7%
Life cover at 3 times your annual salary
Optional partner life cover
Subsidised onsite staff restaurant
Free parking onsite
Salary sacrifice Electric car scheme
Subsidised onsite electric car charging
Cycle to work scheme
Enhance maternity and paternity leave
Liftshare scheme
Health cash plan
Optional dental insurance
Optional Private Medical Insurance
Optional critical illness cover
Social club

About the company

At Encirc, we make, fill and move glass.

Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food and beverages industries.

With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.

Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.

Our Values

At Encirc, we’re proud to be a forward‑thinking manufacturer in a world that’s increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one another—helping us create a workplace where everyone can thrive.

These values aren’t just words on a wall; they’re lived, shared and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.

Equal Opportunities

Encirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion.

We also want to ensure our recruitment process is accessible to everyone. That’s why we have partnered with Recite Me to offer an accessibility toolbar on our job search page, recruitment application system and website. The toolbar includes screen reading functionality, multiple reading aids, customisable styling options and an on-demand live translation feature that boasts over 100 languages including 65 text-to-speech and styling options.

To activate the Recite Me toolbar, click on “Manage Cookies” and turn on the “Accessibility Toolbar” option.

Before you apply, take a moment to read our Encirc Careers AI Guide. It’s a quick, helpful overview of how you can use AI to support your application—and where it’s best to rely on your own experience and personality.

Encirc Careers - Guide to AI.pdf

Next steps

Click apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you don’t hear from us, please check your junk mail. We look forward to hearing from you. #chooseglass

Quick apply

Refine Your Search

head of customer service jobs in ellesmere port, chs

Head of Logistics

Head of CRM & Loyalty

Team Leader (Contact Cente)

Keyholder Supervisor

IT Support Analyst (On Site)

Contracts Manager

Assistant Manager

Store Assistant - 8 Hours - Sweaty Betty Ellesmere Port, England

Head of Delivery

Neighbourhood Partnership Specialist

Head of Service Delivery

Maternity Catering Supervisor

Night Manager

Key Account Manager

Senior Customer Resolution Officer

Safeguarding and Domestic Abuse Manager

Housing Repairs Co ordinator

Customer Service Advisor

Contract Supervisor (Repairs and Maintenance)

Service Colleague (Express)

I want to receive the latest job alerts for head of customer service in ellesmere port, chs

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