customer success manager Work, Jobs in ellesmere port (with Salaries)

Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Global Key Account Manager - Retail Solution
SGS —Ellesmere Port
- Full-time
- Hybrid work
- Sales
- English
- Business development
Quick apply
Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Ellesmere Port
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Liverpool
- £3,800 a month
- Full-time
- Sales
Quick apply
Store Manager, HOKA - Cheshire Oaks
Deckers Brands —Cheshire Oaks
- Full-time
- Sales
- Customer service
- Organisational skills
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount
6h
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Sales Manager
Heightsafe Systems —Wirral
- From £40,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Free parking
- Sick pay
Quick apply
8d
Deputy Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply
Section Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Sales
- Employee discount
Quick apply
Partnership Manager
iAM Compliant —Chester
- £40,000 - £52,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Business development
- Work from home
Quick apply
Store Manager
Aldi —Westhoughton
- £52,910 - £69,000 a year
- Annual leave
Deputy Manager
Iceland —Chester
- £32,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
8d
Lefties Liverpool - General Manager
INDITEX —Liverpool
- Full-time
- Leadership
- Employee discount
Quick apply
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Group Head of Partnerships
Bikmo —Chester
- Remote
- Sales
- Leadership
Quick apply
Client Development Manager
Alertacall Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Sales
- Free parking
- Work from home
Quick apply
2d
Support Associate
Kate Spade —Cheshire Oaks
- Part-time
- Sales
- English
- Communication skills
- Employee discount
Account Manager
Aabyss —Liverpool
- Customer service
- Organisational skills
- IT
- Work from home
- Flexible schedule

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Client Services Account Manager

Infopro Digital Services Limited -
Ellesmere Port

Quick apply

Job details

Full-time

Benefits

Company pension

Qualifications

Customer service
Administrative experience
Account management
Time management

Full job description

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Client Services Account Manager on a permanent contract to strengthen the team at its Barbour ABI business, in Ellesmere Port, near Chester.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.

Join Barbour ABI and get the best of both worlds

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 26 countries.

This role is responsible for a set of client accounts within a defined territory. This responsibility extends from onboarding new clients through to managing a 360-degree client service schedule, aswell as looking for growth opportunities across Barbour ABI’s portfolio of products. The ultimate objective of managing these accounts is to secure the renewal of services for the client.

Key Accountabilities:

Provide an unrivalled account management service to your allocated set of clients.
Understand your clients and match their needs to the Barbour ABI product portfolio.
Achieve monthly revenue targets on account renewals.
Proactively seek growth opportunities within your portfolio of accounts.
Achieve relevant KPI’s
Effectively manage regular client contact levels to ensure you are serving your accounts effectively.
Conduct regular meetings with clients on Teams to conduct account reviews, achieve renewals and sell additional products.
Ensure client requests, requirements, queries and training requirements are met, in a timely manner and always to an excellent standard.
Provide feedback from clients to the business, so we can continually improve our offering.
Accurately log your client interactions on the CRM system.
Understand and communicate regular product updates to your clients.

Requirements

Experience in a similar Client Services / Account Management role
Excellent customer service skills and the ability to build strong and long lasting relationships with clients
Determined to exceed sales targets and objectives
Good objection handler
Self-motivated and determined
Excellent attention to detail
Excellent administrative skills
Strong planning, organisation and time management skills

Benefits

Competitive Salary
Generous commission scheme
Hybrid working for everyone
3pm finish on a Friday
25 to 30 days holiday
Day off for your birthday
Purchase extra holidays
Volunteering days
Pension and Life Assurance
Great company culture that offers professional development, training and regular social events

Our Foundations and Values:

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment.

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we?

Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 77 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. Are you a passionate professional looking for new opportunities? Don't wait any longer and join Infopro Digital's community of professionals!

Equal Opportunities

We provide equal opportunities to employees and job applicants and do not discriminate either directly or indirectly, because of any protected characteristic or any other characteristic or activity protected by law. To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications, we therefore ask you to complete the equal opportunities questions on this form.

This information will be collected anonymously, in confidence and will not be seen by anyone directly involved in the hiring process, it will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same, whether or not they provide this information.

#INDPREM

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Refine Your Search

customer success manager jobs in ellesmere port

Client Services Account Manager

Global Key Account Manager - Retail Solution

Business Development Manager (BDM) - Ellesmere Port - Circa 41k Package - 53k OTE Uncapped

JUNIOR SALES ADVISOR

Store Manager, HOKA - Cheshire Oaks

Supervisor

ZARA CHESTER SECTION MANAGER

Team Leader

Sales Manager

Deputy Manager - Lefties Liverpool NEW OPENING

Section Manager - Lefties Liverpool NEW OPENING

Partnership Manager

Store Manager

Deputy Manager

Lefties Liverpool - General Manager

Customer Experience Manager

Group Head of Partnerships

Client Development Manager

Support Associate

Account Manager

I want to receive the latest job alerts for customer success manager in ellesmere port

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