Junior service delivery manager Work, Jobs in Elstree, Hrt (with Salaries)

Junior Service Delivery Manager
PRS for Music —London
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
12d
Talent Acquisition Manager
AlixPartners —London
- Oracle
- Management
- English
Audit Assistant Manager
G MASS —London
- Up to £49,000 a year
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
Quick apply
Proactive - Pega CDH
Capgemini —London
- Hybrid work
- DevOps
- AWS
- Agile
Legal Advisor
McArthurGlen UK Ltd —London
- £60,000 - £68,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
FS Audit Manager
Grant Thornton UK LLP —London
- Full-time
- Management
- Financial services
- Leadership
Tax Manager (Trust and Estates)
Moore Kingston Smith —London
- £67,000 - £72,000 a year
- Full-time
- Hybrid work
- Management
- Tax experience
Quick apply
Junior Service Delivery Manager
Ericsson —Watford
- Computer Science
- Engineering
- English
Planning consent director
Cluttons —London
- Hybrid work
- Employee assistance programme
- Employee discount
Quick apply
Sous Chef
The Ivy Tower Bridge —London
- Full-time
- Culinary experience
- Cooking
- Leadership
- Employee discount
Quick apply
Senior Manager, Software Testing, Capital Markets
Kate Matthews Solutions —London
- £80,000 - £105,000 a year
- Leadership
- Communication skills
Junior Account Manager
Fodafilment —Welwyn Garden City
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
2d
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Capital Allowances Manager
Saffery —London
- Full-time
- Hybrid work
- Project management
- Tax experience
- Profit sharing
- Annual leave
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Passive Fire Protection Project Coordinator
ABCA Group Ltd —Enfield
- £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Trading Manager
Signet —Watford
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee discount
Passive Fire Protection Project Coordinator (TEMPORARY)
ABCA Group Ltd —Enfield
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
Quick apply
Audit Junior
Sopher + Co —Borehamwood
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Nursery Room Leader
Little Elms Daycare —Catford
- £29,120 - £30,160 a year
- Full-time
- Preschool
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for junior service delivery manager in elstree, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Junior Service Delivery Manager

PRS for Music -
London

Apply Now

Job details

Permanent | Full-time
12 days ago

Qualifications

Contract management
Analysis skills
Continuous improvement
Organisational skills
Contracts
Communication skills

Full job description

Overview:

To manage delivery of operational services by third parties, ensuring services are delivered consistently, efficiently, and in line with agreed service levels and contractual commitments.

To co-ordinate and monitor delivery of multiple small initiatives simultaneously on behalf of PRS for Music key stakeholders and the customer/supplier, whilst maintaining an excellence in customer service to both internal and external stakeholders.

Responsibilities:

Service Delivery & Operational Oversight

To manage the day-to-day delivery of services provided by third parties, ensuring services meet agreed SLAs, KPIs, and quality standards.
To monitor service performance, volumes, and outcomes, identifying risks, or emerging trends.
To act as the first point of contact for operational service issues, coordinating investigation and resolution with the supplier.
To ensure service interruptions, failures, or risks are logged, tracked and escalated appropriately.
To support consistent service delivery by ensuring operational procedures and working practices are followed.

Supplier & Stakeholder Management

To build and maintain effective working relationships with supplier contacts and internal stakeholders.
To attend and support regular operational service review meetings, contributing performance data, issues, and actions.
To support the management of supplier escalations, ensuring actions are clearly defined and followed through.
To communicate service issues, changes, and improvements to relevant stakeholders.

Performance Monitoring & Reporting

To maintain regular service performance reporting, including KPIs, SLAs, volumes and service issues.
To track supplier performance against contractual commitments and agreed service standards.
To maintain logs of issues, risks, actions, and improvement initiatives.

Continuous Improvements & Change Support

To identify opportunities for service improvement, efficiency, or improved customer experience.
To support the coordination and tracking of service improvement actions.
To assist with the implementation of agreed service changes, ensuring clear communication with minimal disruption.
To contribute ideas to improve ways of working, reporting, and service consistency.

General & Development Responsibilities

To deputise for senior service delivery and contract management colleagues when required.
To build knowledge of service delivery, supplier management, and contract fundamentals.
To support a culture of accountability, collaboration and continuous improvement.

About you:

Experience in a service delivery, operations, supplier management, contract coordination or customer operations role.
Experience working with third party suppliers or service partners.
Strong organisational skills with the ability to manage competing priorities.
Good analytical skills, with confidence working with service data and performance information.
Clear written and verbal communication skills.
High attention to detail and a structured approach to problem solving.
Experience working in a regulated, customer-focused, or operational services environment.
Exposure to tracking tasks and deliverables.
Customer-focused with a commitment to high quality service delivery.
Collaborative and professional when working with suppliers and internal teams.
Confident in raising and escalating issues constructively.
Reliable, methodical, and accountable for own workload.
Keen to learn and develop service delivery and supplier management skills.

Apply Now

Refine Your Search

junior service delivery manager jobs in elstree, hrt

Junior Service Delivery Manager

Talent Acquisition Manager

Audit Assistant Manager

Proactive - Pega CDH

Legal Advisor

FS Audit Manager

Tax Manager (Trust and Estates)

Junior Service Delivery Manager

Planning consent director

Sous Chef

Senior Manager, Software Testing, Capital Markets

Junior Account Manager

People Operations Generalist

Capital Allowances Manager

Digital Manager

Passive Fire Protection Project Coordinator

Junior Trading Manager

Passive Fire Protection Project Coordinator (TEMPORARY)

Audit Junior

Nursery Room Leader

I want to receive the latest job alerts for junior service delivery manager in elstree, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected