Car rental agents Work, Jobs in Ely, Cam (with Salaries)

Office Assistant (Rental Desk)
Alley Cat Car and Van Rentals —Cambridge
- £13 an hour
- Full-time
- Administrative experience
- Driving
- Cleaning
- Free parking
- Paid training
Quick apply
9h
Graduate Management Trainee - Cambridge
Enterprise Mobility —Cambridge
- Full-time
- Customer service
- Bachelor's degree
- Team management
Graduate Management Trainee - Peterborough / Huntingdon
Enterprise Mobility —Peterborough
- Full-time
- Customer service
- Bachelor's degree
- Team management

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Office Assistant (Rental Desk)

Alley Cat Car and Van Rentals
Cambridge

Quick apply

Job details

Full-time
£13 an hour
9 hours ago

Benefits

Free parking
Paid training
Employee discount
On-site parking

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Logistics
Internal department liaison
Administrative experience
Driving
Cleaning
Customer support
Customer interaction
Transport scheduling

Full job description

Alley Cat Rentals is now seeking an Office Assistant to work full time at our Cambridge branch. Reporting to the Branch Manager you must be customer focused, have a hands-on approach and be team orientated with an interest in helping to build on our customer base and its reputation.

Working Hours

Monday to Friday 0800-1730 (1 hour unpaid lunch break)

Occasional Saturday work.

Responsibilities are including but not limited to

Dealing with all enquiries, bookings, and deposits appropriately and in a timely manner, via phone, email and online.
Handling administration duties (pcn / fleet requirements)
Co-ordinating with the Valeting team to ensure a smooth rotation of clean and ready vehicles inline with customer demands.
Planning daily logistical requirements for successful delivery/ collection.
Checking In & Out vehicles pre and post rental.
Completing customer deliveries and vehicle transfers between branches on occasion.
Helping to maintain branch cleanliness and operational efficiency
Liaising vehicle / rental issues to the relevant department.
Occasional Valeting inline with demands / staffing

Core requirements.

Confidence and the ability to communicate clearly and effectively with a myriad of personalities over the phone and in person.

Able to correctly prioritise customer service, ensuring high levels of communication and standards to meet our customer needs.

Full UK driving licence required.

Be flexible and have a can-do approach. Able to handle lone working.

Able to sufficiently manage computer software, email communication and payment methods.

Able to be self-organised and could manage tasks in the right priority.

Ideally come from a rental background but not essential.

Minimum

Standard Category B Driving License. 2 years driving and ideally a clean licence. Previous experience of providing customer service either via telephone, online or in a customer-facing role.

What’s in it for you?

Training will be given Competitive salary. 20 days holiday plus bank holidays

3-4 weeks paid training will also be completed.

Please apply with your CV and a cover letter explaining your interest in the role.

Job Type: Full-time

Pay: £13.00 per hour

Benefits:

Employee discount
Free parking
On-site parking

Experience:

customer service: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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car rental agents jobs in ely, cam

Office Assistant (Rental Desk)

Graduate Management Trainee - Cambridge

Graduate Management Trainee - Peterborough / Huntingdon

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