Customer service/sales representative Work, Jobs in Ely, Cam (with Salaries)

Customer Service Representative - 2067
Thorlabs —Ely
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
Quick apply
7d
Sales Representative
Dews Coaches —Huntingdon
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Business development
- In-person
- Free parking
- Flexitime
Quick apply
6d
Sales Representative
Boss Cabins Limited —Peterborough
- £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
13d
Sales Canvasser
Ringtons —Peterborough
- £25,620 - £35,000 a year
- Part-time
- Microsoft Word
- Customer service
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
7d
Technical Internal Sales Representative
AMOT —Bury St. Edmunds
- CRM software
- English
- Research
Quick apply
13d
Solar Sales Representative
Emerald Green Energy Ltd —Cambridge
- Full-time
- CRM software
- Customer service
- English
- Flexitime
- Referral programme
Quick apply
3d
Sales - Sales Advisor - UK
New Look —Cambridge
- Part-time
- Customer service
Field Sales Executive
Charity Link —Cambridge
- £26,500 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sales Representative - Emerging
Molson Coors Brewing Company —Denver
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Health & wellbeing programme
- Annual leave
4d
Sports Centre Team Leader
P & E Sports Lettings Ltd —Cambridge
- £28,500 a year
- Weekend availability
- First Aid Certification
- Team management
- Organisational skills
- Free parking
- Gym membership
Quick apply
14h
Vehicle Sales Executive
T. C. Harrison Group —Huntingdon
- Weekend availability
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Field Sales Representative - Ferrero Grocery
Field Sales Solutions —Kilverstone
- £27,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
7d
Sales Associate - Cambridge
GANT —Cambridge
- Part-time
- Sales
- Customer service
- Communication skills
Quick apply
3d
Brand Representative - Grand Arcade, Hollister
Hollister —Cambridge
- £12 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
Senior Business Development Representative
Speechmatics —Cambridge
- Hybrid work
11d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newmarket
- £3,800 a month
- Full-time
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Newmarket
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Driver - TPS Cambridge
Vindis Group —Cambridge
- £29,700 a year
- Customer service
- Driving
- Employee assistance programme
- Employee discount
12d
Estimator
Claret —Bury St. Edmunds
- £50,000 - £60,000 a year
- Civil engineering
- Sales
- Databases
Quick apply
12d

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Customer Service Representative - 2067

Thorlabs -
Ely

Quick apply

Job details

Full-time
7 days ago

Benefits

Free parking
Company pension
Canteen
On-site parking

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
GCSE
Microsoft Office Suite
Continuous improvement
Customer support
Customer interaction
Communication skills

Full job description

What is the job?

We are looking for an enthusiastic and motivated Customer Support Representative to support our customers as part of the Sales Team: processing quotes and orders, answering queries, resolving complaints, while providing a high standard of customer service.

Working Hours: Monday to Friday 9am – 5:30pm (Hybrid working available)

Department: Sales – Customer Service & Sales Admin UK

Interview process: 2 stage process following shortlisting – First stage: 30-minute Teams interview; Second stage: Onsite 1 hour interview

Who we are?

Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture or a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 9 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line.

Where you will be working?

It’s a hybrid role, working in our new purpose-built facility in Witchford, Ely as well as your home. Our purpose-built facility is just 12 miles from Cambridge, within the beautiful mediaeval city of Ely. There are train and bus links to Ely from Kings Cross and Liverpool Street London, and our site is within distance of Ely train station and Ely Bus station.

Requirements

What is essential to us…

Educated to GCSE level or equivalent experience / qualification is highly desirable
Previous customer-facing experience
An excellent standard of written and verbal communication skills
A high level of accuracy and attention to detail
Ability to identify and resolve problems quickly
Familiarity with Windows, including core MS Office packages
Proven ability to work in a team environment
Adhering to core values and driven positive attitude
Receptive to new challenges and expanding current knowledge

What we would like you to do/ to see…

Answer and redirect external calls
Answer general customer enquiries by phone and email
Process quotes and orders of catalogue items
Be flexible with working hours to ensure all orders are processed on the same day
Anticipate and proactively manage customer needs to prevent escalation
Effectively communicate and coordinate with our global offices to fulfil customer requests
Maintain backorder and follow up on delayed or backorders items, and update customers
Contribute to and lead continuous improvement projects
Write, maintain, and follow SOPs and meet department KPIs

What will you get?

At Thorlabs there are lots of opportunities for inhouse customised training and development that accelerates your career progression. We have free onsite parking, free refreshments, as well as an entertainment area in our large canteen for your enjoyment.

And the benefits are?

Competitive Salary to attract the best, plus an excellent benefits package including pension, health care, 25 days holiday plus public holidays.

Job Reference: THOR-VC-2067

This is a rolling campaign, so we will actively interview applicants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We welcome applications from persons who are over 18 years old.

This is a legal requirement, further information is here School leaving age - GOV.UK (www.gov.uk)

This role does not currently meet the UK Visas and Immigration criteria for obtaining a Skilled Worker Visa we are therefore unable to accept applications that require employer sponsorship in order to obtain a Skilled Worker Visa.

All offers of employment are subject to eligibility to work in the UK.

We would encourage all internal applicants to inform their line managers of their interest in this position.

Benefits

-Contributed Pension Scheme -Group Life Cover -Private Health Care -Group Income Protection & more.

Please apply through the Apply for this job button or send a copy of your CV along with a covering letter and your salary expectations to: Human Resources at Thorlabs Ltd, 204 Lancaster Way Business Park, Ely, Cambs, CB6 3NX or e-mail [email protected].

We are Disability Confident Committed

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must have a valid permission to enter or remain in the UK with no condition that prevents them from working in the UK. Documented evidence of such permission will be required from candidates as part of the recruitment process.

Quick apply

Refine Your Search

customer service/sales representative jobs in ely, cam

Customer Service Representative - 2067

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Solar Sales Representative

Sales - Sales Advisor - UK

Field Sales Executive

Sales Representative - Emerging

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JUNIOR SALES ADVISOR

Field Sales Representative - Ferrero Grocery

Sales Associate - Cambridge

Brand Representative - Grand Arcade, Hollister

Senior Business Development Representative

JUNIOR SALES CONSULTANT

Junior Commercial Advisor

Sales Driver - TPS Cambridge

Estimator

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