21.5 hours per week – some flexibility available
Potential to increase hours / become full-time as the company grows
Salary: Competitive, depending on experience
MetafluxUK is a growing supplier of specialist industrial products to businesses across the UK.
We're looking for an Admin & Sales Assistant to join our small, friendly team.
This is a varied role and would suit someone who is organised, confident, good with people and happy to get stuck in wherever needed. As a small business, we all help each other out, so no two days are exactly the same.
What You'll Be Doing
- Processing customer orders
- Creating invoices, packing slips and postage/shipping labels
- Responding to customer emails and telephone enquiries
- Preparing and sending quotations
- Following up quotations and customer enquiries
- Making outbound calls to existing and potential customers (When needed)
- Checking in with previous customers and identifying new sales opportunities
- Helping customers with product enquiries
- Maintaining customer and sales records
- Updating spreadsheets and producing basic monthly sales reports
- Supporting our sales representatives with information and administration
- General office administration
- Assisting with stock checks helping prepare or pack orders when required
- Supporting the wider team with general day-to-day tasks
We're a small team, so we're looking for somebody who doesn't mind occasionally helping outside their normal duties when things get busy.
What We're Looking For
- Organised and reliable
- Confident speaking to customers on the telephone
- Comfortable using computers, email and Microsoft Office
- Good attention to detail
- Able to work independently and use initiative
- Friendly and professional
- Comfortable making outbound customer calls
- Willing to learn about our products and industry
- A team player who is happy to get stuck in
Previous office, administration, customer service or sales experience would be beneficial, but the right attitude and willingness to learn are equally important.
Computer & Systems Skills
A good level of computer literacy is important for this role. You should be comfortable learning and using different systems as part of your day-to-day work.
Experience with any of the following would be beneficial:
- Microsoft Office, particularly Excel, Word and Outlook
- Creating and maintaining spreadsheets
- Basic formulas, data entry and producing simple reports in Excel
- Accounting software such as Xero, Sage or QuickBooks
- Processing sales orders, invoices and customer records
- CRM or customer database systems
- Online postage, courier and shipping systems
- E-commerce or website order management systems
Experience with Xero would be particularly useful, but isn't essential as training can be provided.
We're more interested in someone who is confident with computers, learns new systems quickly and isn't afraid to work things out than someone who has experience with every piece of software we use.
Additional Skills – Not Essential
We'd also be particularly interested in applicants with experience or an interest in any of the following:
- Social media
- Marketing
- Graphic design
- Photography or videography
- Creating promotional content
- Website/e-commerce administration
These skills are not required for the role, but could create opportunities for additional responsibilities, increased hours and higher pay depending on experience.
Why Join MetafluxUK?
We're not a large corporate office. We're a small, growing business where you'll work directly with the people running the company and have the opportunity to make a genuine difference.
As the business continues to grow, we'd like the right person to grow with us. This could mean more responsibility, increased hours and progression into a larger role in the future.
Please note: We occasionally have dogs in the office, so applicants must be comfortable working around dogs.
If this sounds like you, we'd love to hear from you. Send us your CV along with a short introduction telling us a little about yourself and why you're interested in the role.
MetafluxUK – Small Team. Big Ambitions.
Job Type: Part-time
Pay: £12.71-£15.50 per hour
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
