Associate merchant Work, Jobs in Eng (with Salaries)

Success Operations Associate
Tabeo —London
- Remote
- Communication skills
- Annual leave
1d
Investment Associate Intern
DealGlobe —London
- Microsoft Powerpoint
- English
- Master's degree
Anthropologie Sales Associate - Brushfields, London
Anthropologie —London
- Part-time
- Customer service
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
Founder's Associate
Tilt —London
- Full-time
- SQL
- Communication skills
- Gym membership
Anthropologie Sales Associate (10 Hours) - Bath, UK
Anthropologie —Bath
- Part-time
- Customer service
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
TikTok Shop - Strategy & Operations Associate, Business Planning & Operations, UK
TikTok —London
- SQL
- Analysis skills
- Bachelor's degree
GTM Founder's Associate
Spruce —London
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Marketing
Quick apply
Anthropologie Sales Associate - Leeds, UK
Anthropologie —Leeds
- Part-time
- Customer service
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
4d
Anthropologie Sales Associate - Guildford, UK
Anthropologie —Guildford
- Part-time
- Customer service
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
2d
Anthropologie Team Leader - Richmond, UK
Anthropologie —Richmond upon Thames
- Part-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee assistance programme
Business Development Rep Associate
Block, Inc. —London
- Business development
- Bachelor's degree
- No degree
Associate, Deal Manager
Checkout.com —London
- Full-time
- Hybrid work
- Salesforce
- English
- Contracts
Quick apply
Anthropologie Team Leader - Leeds, UK
Anthropologie —Leeds
- Full-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee assistance programme
Growth Associate
Spruce —London
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- AI
- Marketing
Quick apply
Anthropologie Team Leader (Part-Time) - Regent Street, London
Anthropologie —London
- Part-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee assistance programme
New Business & Seller Growth Executive - TikTok Shop - UK (Third-party Associate)
TikTok —London
- English
- Business development
- Organisational skills
Senior CDD Operations Associate
Worldpay (UK) Limited —Leicester
- Analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
2d
Anthropologie Team Leader - Brent Cross, London
Anthropologie —London
- Full-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee assistance programme
Retail Management Opportunities
TK Maxx —Bristol
- Full-time
- Team management
- Retail management
- Employee discount
Systems Administrator (Associate)
Visa Europe Limited —Basingstoke
- Computer Science
- Engineering
- Maintenance
Quick apply

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Success Operations Associate

Tabeo
London

Apply Now

Job details

Permanent
1 day ago

Benefits

Annual leave
Company pension
Discounted gym membership
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Incident queue management
Ticket management
Ticket management systems
Customer support
Customer interaction
HubSpot
Communication skills

Full job description

Our mission is to become the financial and revenue operating system for primary care practices.

We help dental and veterinary clinics manage how money flows into the practice - from patient access, to payments, memberships, financing, insurance, and reporting - in one coherent system.

Rather than treating payments, plans, and finance as separate tools, we combine them into a single operating layer that reflects how practices actually run their business.

There are three structural shifts reshaping primary care right now:

Patient access is moving beyond opening hours. Clinics are under pressure to be available when patients want to engage, not just when the front desk is staffed. Voice and chat interfaces are becoming the new front door to care.

Revenue is becoming structured, not ad-hoc. Memberships, financing, and insurance are increasingly used to smooth cashflow, improve access, and increase predictability — particularly as NHS capacity declines and private care expands.

Practices need better financial insight, not more software. Owners and managers want to understand whether their pricing, plans, and utilisation make economic sense — without becoming analysts or relying on opaque tools.

Today, we support over 6,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to reinvent memberships next. Beyond payments, we are launching a voice/chat AI solution that complements our existing products.

Tabeo is profitable. We seek to grow revenue by 50-60% per year and exceed £25 million ARR in 2028.

We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, Athens and Paris. Next is a surprise!

About the role:

We're looking for a Success Operations Associate to join our Finance team, supporting a wider account base. This is a customer-facing, reactive support role focused on fast, clear resolution of merchant queries. You'll work closely with Customer Success to keep merchants unblocked and ensure IAR and onboarding requests move smoothly through the pipeline.

This role suits someone who enjoys high-volume problem-solving, clear communication, and keeping things moving efficiently through a structured workflow.

Responsibilities:

Ticket & Query Management

Manage incoming HubSpot tickets from merchants
Handle inbound callbacks from merchants, resolving queries at first point of contact where possible
Prioritise and triage volume across a wide base of practices

Onboarding & IAR Support

Create and route service tickets for IAR (Introducer Appointed Representative) reviews
Create and route service tickets for new practice onboardings
Escalate to the relevant team where a query falls outside standard resolution

Tools & Workflow

Operate entirely within HubSpot for ticket management and reporting
Follow documented processes for consistent, repeatable resolution

Collaboration

Work alongside Customer Success on shared accounts and handoffs
Flag recurring issues or themes to help improve processes and documentation

Requirements:

Background in customer support or customer success
Comfortable working with ticketing systems day-to-day
Strong, clear written and verbal communication skills

Benefits

Competitive salary

Remote-first working

£2,000 annual training and development budget

Fully equipped home-office setup

AXA Business Health private medical cover (UK), including dental, optical, life assurance, wellbeing support and gym discounts

Electric car scheme

24 days’ annual leave plus birthday off

Enhanced parental leave

Fertility treatment leave (up to 5 days per year)

Contributing pension scheme (UK)

Company trips, offsites, and team get-togethers we actually look forward to

We seek a fully remote candidate from the UK

Apply Now

Refine Your Search

associate merchant jobs in eng

Success Operations Associate

Investment Associate Intern

Anthropologie Sales Associate - Brushfields, London

Founder's Associate

Anthropologie Sales Associate (10 Hours) - Bath, UK

TikTok Shop - Strategy & Operations Associate, Business Planning & Operations, UK

GTM Founder's Associate

Anthropologie Sales Associate - Leeds, UK

Anthropologie Sales Associate - Guildford, UK

Anthropologie Team Leader - Richmond, UK

Business Development Rep Associate

Associate, Deal Manager

Anthropologie Team Leader - Leeds, UK

Growth Associate

Anthropologie Team Leader (Part-Time) - Regent Street, London

New Business & Seller Growth Executive - TikTok Shop - UK (Third-party Associate)

Senior CDD Operations Associate

Anthropologie Team Leader - Brent Cross, London

Retail Management Opportunities

Systems Administrator (Associate)

I want to receive the latest job alerts for associate merchant in eng

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