Cloud analyst Work, Jobs in Eng (with Salaries)

Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Employee discount
Quick apply
2d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
IT Support Analyst (1st Line Support)
42BR Barristers —London
- £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
2d
Junior Cyber Security Analyst
Cyber Security Specialists —Altrincham
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
Technical GRC Analyst
Bromcom Computers Plc —Bromley
- £45,000 - £60,000 a year
- Full-time
- Remote
- IT
Quick apply
InfoSec Analyst
AltoVita —London
- Organisational skills
- APIs
- Communication skills
Quick apply
9d
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Junior Data Analyst
Qualient Solutions —London
- Data analysis skills
Test Analyst
CSM Consulting Services Ltd —Slough
- £33,150 - £36,229 a year
- Full-time
- Hybrid work
- English
- AWS
- C++
- Flexitime
- Work from home
Quick apply
Cyber Security Analyst
Nexgen Communication ltd —London
- £34,000 - £49,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Work from home
Quick apply
9d
Data Support Analyst
Business Systems —Southwark
- £47,500 - £50,000 a year
- Full-time
- SQL
- AWS
- Annual leave
- Employee assistance programme
Quick apply
3d
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Linux
Quick apply
5d
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
8d
Data Analyst
StratOps AI & Cloud LTD —East Ham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Oracle
- Data analysis skills
- SQL
Quick apply
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
11d
Business Analyst
StratOps AI & Cloud LTD —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
Quick apply
Data Analyst
GATEPOINT LTD —London
- £46,000 - £49,000 a year
- Full-time
- Microsoft Excel
- SQL
- AWS
- Free parking
- Life insurance
Quick apply
9d
Cybersecurity Analyst
PISMO LABS UK LTD —London
- Azure
- AWS
4d
Graduate Cloud FinOps Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Azure
- AWS
- Analysis skills

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Technical Support Analyst

MB&G Insurance
Wallsend

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Free parking
On-site gym
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Jira
Desktop support
TCP
Azure
Operating systems
Customer service
Windows
Technical support
ITIL
IT support
Computer networking
DNS
SharePoint
ServiceNow
TCP/IP
Communication skills
Active Directory
Intune
Help desk
VPN

Full job description

Job Title: Technical Support Analyst

Our business has a great opportunity that has arisen for a full time, experienced individual to join our team in Newcastle. The role of Technical Support Analyst is a fantastic opportunity for anyone who is looking to take the next step forward in their current role, or for an individual experienced in a hands-on technical support or service desk environment who is looking for more autonomy and challenge in their day-to-day job.

Working for a well-established local firm, you will be afforded the opportunity to not only be part of the journey, but help in deciding which directions the firm goes in.

Job Summary

A permanent role provides first- and second-line technical support to users across the business, working closely with internal teams and outsourced IT providers. The role ensures systems remain available, reliable and secure, while also helping to support project teams with their technical requirements and assist with system setup, testing, and implementation activities.

Key Tasks of role:

Provide technical support to users via phone, email, and chat channels
Diagnose and troubleshoot hardware, software, and network issues in a timely manner
Log, manage, and update incidents using helpdesk or ticketing systems
Work alongside outsourced IT support providers to coordinate issue resolution
Escalate complex or unresolved issues to internal teams or third-party vendors
Install, configure, and maintain IT systems, devices, and business applications
Support project delivery by assisting with system Improvements, setups, testing, and rollouts
Communicate solutions clearly to users, avoiding technical jargon where possible
Maintain accurate documentation of issues, fixes, and support procedures
Identify recurring issues and recommend improvements to systems and processes

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Required Knowledge and Technical Skills

2-3 years’ experience in a hands-on technical support or service desk environment

Strong troubleshooting and problem-solving skills

Experience with helpdesk or ticketing systems and familiarity with ITIL processes

Working knowledge of Windows environments and common business applications

Experience supporting users in a business environment

Ability to work collaboratively with internal teams and third-party providers

Experience supporting cloud-based environments (e.g. Microsoft Azure)

Strong communication skills, with the ability to explain technical issues to non-technical users

Microsoft 365 suite - including exchange, teams, SharePoint

Active Directory/Entra ID

Windows operating systems (desktop/laptop support)

Basic networking knowledge (e.g. TCP/IP, DNS, VPNs)

Endpoint/device management tools (e.g. Intune – desirable)

Helpdesk/ticketing systems (e.g. ServiceNow, Jira Service Management)

Customer-focused and responsive

Proactive and solution-oriented

Well-organised with strong attention to detail

Able to manage multiple priorities effectively

Committed to continuous improvement

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Life insurance
On-site gym
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

cloud analyst jobs in eng

Technical Support Analyst

Reporting and Insight Analyst

IT Support Analyst (1st Line Support)

Junior Cyber Security Analyst

Technical GRC Analyst

InfoSec Analyst

Service Desk Analyst

Service Desk Analyst

Junior Data Analyst

Test Analyst

Cyber Security Analyst

Data Support Analyst

IT & Security Analyst

Data Analyst

Data Analyst

Data Analyst

Business Analyst

Data Analyst

Cybersecurity Analyst

Graduate Cloud FinOps Analyst

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