Customer insights analyst Work, Jobs in Eng (with Salaries)

Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
8d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
SQL Analyst
Ecotricity —Stroud
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Mentoring
- Free parking
- Employee discount
Quick apply
12d
Data Analyst
Dawsongroup —Stockton-on-Tees
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
7d
Data & Insights Analyst
Argyll —London
- £45,000 - £50,000 a year
- SQL
Quick apply
Data Analyst
GoHenry —London
- Full-time
- English
- SQL
- Travel
- Annual leave
- Work from home
Quick apply
Business Finance Analyst
Cloetta UK —Fareham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Business Intelligence Analyst
OCS Group —Ipswich
- Monday to Friday
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Graduate Commercial Insights Analyst
Quantum —London
- Full-time
- Hybrid work
- English
- SQL
- Communication skills
7d
Business Analyst
West Yorkshire Combined Authority —Leeds
- £46,889 a year
- Full-time
2d
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
1d
Trade Processing Analyst
ABN AMRO —London
- Communication skills
5d
Customer Insight & Performance Analyst - Contract
Hyde Management Services —Islington
- £40,100 a year
- Full-time
- Analysis skills
- Communication skills
- Life insurance
Quick apply
2d
People Technology Analyst
Park Holidays UK —Bexhill
- £50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Operational Insights Analyst
The Travel Chapter —Bideford
- Remote
- Salesforce
- SQL
- Presentation skills
Quick apply
4d
Business Intelligence Analyst, Customer Insights & Analytics - Enterprise Data
Bloomberg —London
- Data analysis skills
- SQL
- Python
11d
Reporting Analyst - Insights & Analytics
Sermo —London
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SQL
- Gym membership

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Customer Data Insights Analyst

B&Q -
Eastleigh

Apply Now

Job details

Full-time
Up to £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Jira
R
SQL
Confluence
Agile
Python

Full job description

Overview:

Permanent

Up to £ 50,000+ Pension + BUPA + ShareSave + 6.6 weeks holiday

Southampton/ Paddington Office ( few days per month )

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Customer Data Analyst and you’ll be a big part of this.

Working within the Analytics and Data Science team, you’ll turn data into powerful insights that make a real impact. You’ll collaborate with a wide range of stakeholders to deepen our understanding of customers, helping to shape future strategy, enhance the customer experience, drive engagement and revenue, and improve business efficiency across B&Q and TradePoint.

What's the job?:

Help deliver the information provision for “The health of the customer”, including looking at contributions to growth, cohort analysis, churn rates.
Working within a matrix structure with other analysts, delivering a wide range of analytical products and projects, focusing on customer behaviour.
Deliver PIRs related to the B&Q Loyalty schemes (Club & TradePoint) and CRM activities: identifying opportunities and making informed recommendations.
Create forecasting and measure campaign performance across Marketing channels; true incrementality, ROI and contribution to owned exclusive brand mix.
Support on deep-dives and incremental analysis into performance to generate actionable insights.
Be an active member of the wider data community across the group, engaging with the group data team and other banners across the group.
Bring external thinking to B&Q by maintaining an awareness of analytics usage in retail and other sectors and by keeping abreast of competitor technology and developments.
Support the growth of new channels, Services, Digital, MarketPlace and Retail Media with key analysis and information.
Alongside the Analytics Manager, help build relationships with key stakeholders from across the business and translate their ambitions and goals into analytical challenges.

What we need::

Strong SQL skills, with experience in Python and/or R
Experience working in Agile, matrix environments, collaborating across teams and adapting to change
Hands-on experience with cloud data platforms (e.g. Databricks, Snowflake, BigQuery) to analyse large, complex datasets
Proven experience in marketing campaign design and analysis, using customer data to optimise journeys, retention, and loyalty
Solid grounding in statistical analysis (e.g. hypothesis testing, confidence intervals, p-values)
High attention to detail, with a focus on data accuracy, validation, and quality
Strong understanding of data governance and data quality best practices
Interest in customer behavioural analysis and omnichannel personalisation
Experience using Jira and Confluence for workload management and documentation

What's in it for me?:

As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Bonus
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits
…and much more.

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

We want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

Find out more about us, including the benefits we offer and our community, sustainability, and inclusion projects at bandqcareers.com.

If you require any additional support or adjustments to help you make an application, please contact us at:

[email protected]
[email protected]

Apply Now

Refine Your Search

customer insights analyst jobs in eng

Customer Data Insights Analyst

Support Analyst

Reporting and Insight Analyst

SQL Analyst

Data Analyst

Data & Insights Analyst

Data Analyst

Business Finance Analyst

Business Intelligence Analyst

Graduate Commercial Insights Analyst

Business Analyst

Product Analyst (Finance Applications)

Systems Analyst

Trade Processing Analyst

Customer Insight & Performance Analyst - Contract

People Technology Analyst

SOC Analyst

Operational Insights Analyst

Business Intelligence Analyst, Customer Insights & Analytics - Enterprise Data

Reporting Analyst - Insights & Analytics

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We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion

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customer insights analyst jobs in eng

I want to receive the latest job alerts for customer insights analyst in eng

Related Searches

Explore jobs in more locations

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK. Equality and Inclusion

We welcome applications from all candidates; however, please note that we are unable to provide visa sponsorship for this role, and applicants must have the right to work in the UK.

Equality and Inclusion