Mail carrier Work, Jobs in Eng (with Salaries)

Customer Service Advisor
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
13d
Warehouse Operative Nights
Evri —Coventry
- £13.71 an hour
- Weekend availability
- Annual leave
8d
Warehouse Operative AM Shift
Evri —Warrington
- £12.73 an hour
- Weekend availability
- Annual leave
8d
Air Freight Product & Pricing Specialist
Rhenus SE & Co. KG —Ashford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
10d
Warehouse - Rugby Warehouse Operative AM
Evri —Coventry
- £12.73 an hour
- Weekend availability
- Annual leave
8d
LHR Operations Clerk
Rhenus SE & Co. KG —Ashford
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
5h
Gatehouse Coordinator
Evri —Warrington
- £28,847 a year
- Full-time
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Warehouse Operative PM Shift
Evri —Warrington
- £13.07 an hour
- Weekend availability
- Annual leave
8d
Drivers - Cat C Driver Nights
Evri —Nottingham
- £16.92 - £25.38 an hour
- Full-time
- Driving
- Communication skills
- Annual leave
9d
Facilities (Workplace) Community Team Member
AXA —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Drivers - Cat C&E Driver Nights
Evri —Normanton
- £18.55 - £27.83 an hour
- Full-time
- Driving
- Communication skills
8d
Cat C Driver Days
Evri —Plymouth
- £15.10 - £22.04 an hour
- Full-time
- Driving
- Communication skills
- Annual leave
Drivers - Cat C&E Driver Nights 40
Evri —Southampton
- £18.55 - £27.83 an hour
- Weekend availability
- Driving
- Communication skills
- Annual leave
14d
Cat C Driver Nights
Evri —Bury St. Edmunds
- £17.23 - £25.85 an hour
- Full-time
- Driving
- Communication skills
- Annual leave
Cat C Driver Twilights
Evri —Nottingham
- £15.43 - £23.15 an hour
- Full-time
- Driving
- Communication skills
- Annual leave
Cat C&E Driver Nights
Evri —Crewe
- £17.20 - £25.80 an hour
- Full-time
- Driving
- Communication skills
- Annual leave
Senior Underwriter (Accident & Health - UK)
Integrated Specialty Coverages, LLC —London
- £70 - £80 an hour
- Remote
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
Cargo Warehouse Agent
Menzies Aviation —Hounslow
- Full-time
10d
Workplace Specialist
Peloton —London
- Google Suite
- Customer service
- AI
Quick apply
Drivers - Cat C&E Night Driver
Evri —Maidstone
- £18.55 - £27.83 an hour
- Full-time
- Driving
- IT
- Communication skills
- Annual leave

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Customer Service Advisor

Hachette UK -
Didcot

Apply Now

Job details

Permanent | Full-time
£24,689 a year
13 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Customer support

Full job description

Division

Hachette UK Distribution

Department

Customer Services

Location

Hely Hutchinson Centre, Milton Road, Didcot, Oxfordshire, United Kingdom, OX11 7HH

Salary

£24,689 (+ benefits, + bonus)

Contact type

Full Time Permanent

Publishing division

Hachette UK Distribution

Closing date

Friday, 31st July 2026

Who we are and what we do

We, Hachette UK Distribution, are the leading book distribution company in the UK. We are one of the most advanced distribution centres in Europe, with leading-edge automation and modern systems which will ensure world-class service to customers and publisher clients. We ship in excess of 60 million books globally each year and supply one out of every four books to the UK trade.

Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a day to day basis you will be dealing with all aspects of contact internal and external to the business, including providing first class service to our global customer base.

This means on a typical day you could be responding to e-mails and telephone calls, processing orders, co-ordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages and damages), issuing refunds, general administration duties and other duties such as:

Proactively liaising with both customers and publishers to maintain a first class working relationship
Preparing and processing orders/claims received from customers and publishers
Liaising effectively with all other departments to achieve swift problem solving and maintaining excellent communication internally and externally whilst also ensuring special requirements are met on time

As part of the Customer Services team you will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to promote change that will improve customer experience and ensure continued high standards of quality and productivity are maintained.
This role offers the opportunity to become an essential part of the Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.

Following your initial training period which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you make an effort to build strong and trusted relationships? If so, we would love to receive your application as we are recruiting a Customer Service Advisor.

Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years, moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.

Are you interested? Then read on to find out more!

You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.

It is highly likely that you will already have proven experience of working in the following roles and or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

mail carrier jobs in eng

Customer Service Advisor

Warehouse Operative Nights

Warehouse Operative AM Shift

Air Freight Product & Pricing Specialist

Warehouse - Rugby Warehouse Operative AM

LHR Operations Clerk

Gatehouse Coordinator

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