Service desk analyst Work, Jobs in Eng (with Salaries)

1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
9h
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
2d
IT Service Desk Analyst
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
13d
Service Desk Analyst
Sysco —Tamworth
- Full-time
- Bilingual
- Customer service
- English
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
5d
Service Desk Analyst
TPP Retail Group —Seacroft
- £26,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Sick pay
Quick apply
14d
Service Desk Analyst
Tindall Riley —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
8d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
6d
Service Desk Analyst (First Line)
Sytner Group —Leicester
- Full-time
- IT
- Communication skills
- Employee discount
5h
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
9d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Service Desk Analyst (End User Computing Analyst)
JATO —Uxbridge
- Full-time
- Microsoft Office
- SharePoint
- Communication skills
Service Desk Analyst
Bates Wells —London
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Quick apply
Service Desk Analyst (End User Computing Analyst)
JATO Dynamics —Uxbridge
- Full-time
- Microsoft Office
- SharePoint
- Communication skills
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
6d

I want to receive the latest job alerts for service desk analyst in eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk analyst jobs near eng

1st Line Service Desk Analyst

SDI -
Birmingham

Quick apply

Job details

Full-time
£16.75 - £17.25 an hour
9 hours ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Windows
Microsoft Office
IT support
Mac OS
ServiceNow
IT
Communication skills
Help desk

Full job description

1st Line Service Desk Analyst – 4-month contract – Birmingham location (UK) - £17.25 per hour (Inside IR35) - Start July 2026.

This is a customer-facing 1st Line Service Desk Analyst role, working on-site at my client’s location in Birmingham, serving as the first point of contact for their diverse user base.

I am looking for an engaging and customer-friendly candidate with a combination of excellent interpersonal and communication skills, a keen interest in IT and a willingness to learn to join an existing support team and help resolve a range of outstanding support issues whilst delivering a customer experience to be proud of.

The team has a great reputation for customer service, so someone friendly, approachable and helpful, whilst being able to perform under pressure, is important.

If you have basic IT knowledge with a strong customer service attitude but are enthusiastic, eager and able to pick things up easily, that would be an ideal starting point.

Any experience in supporting Windows 10/11 / O365 / MS Teams / MacOS / tablets or SmartPhones would be beneficial.

An example of tasks would be:

Wi-Fi and password setup

Help with printing issues

Searching for answers to queries in the knowledge base and wider resources.

Logging all calls via ServiceNow and resolving or triaging appropriately.

Key Skills/Experience:

A keen interest in IT and any previous experience in a Customer Service / Helpdesk / IT support environment will be beneficial

Knowledge of Microsoft Windows and Office 365

Excellent interpersonal and communication skills

The role is to start in July 2026 and run through to November, and we are screening candidates right now.

The site is easily accessible by bus and train, and on-site parking is also available (for a small daily charge).

If this role is of interest to you, or you may know someone who could be interested, please get in touch or forward a copy of your CV at the earliest opportunity.

Candidates must be eligible to live and work in the UK to be considered for this opportunity.

Job Type: Full-time

Pay: £16.75-£17.25 per hour

Benefits:

Company pension
On-site parking

Application question(s):

Do you have previous experience working on an IT Service Desk?
Will you be able to reliably commute (up to 1 hour) to Birmingham B15 for this job?

Work Location: In person

Quick apply

Refine Your Search

service desk analyst jobs in eng

1st Line Service Desk Analyst

Service Desk Analyst / IT Support Help Desk Technician