SENIOR LOCKSMITH – HELP US BUILD THE EAST MIDLANDS' MOST TRUSTED SECURITY BRANDLet's Cut Straight To It...
We're busy.
Really busy.
For nearly 40 years, Grays Locksmiths has been helping homeowners and businesses across Nottinghamshire with lockouts, lock repairs, security upgrades and everything in between.
We've built our reputation by doing things the right way.
We turn up when we say we will.
We treat customers with respect.
We communicate honestly.
And we take pride in delivering professional workmanship every single day.
As demand continues to grow, we're looking for an experienced locksmith who shares those values and wants to become a key part of our future.
What Our Customers Say About Us
One of the things we're most proud of is the reputation we've built over nearly 40 years.
Our customers regularly describe us as:
"Fast, professional and genuinely helpful."
"Turned up exactly when promised and got the problem sorted quickly."
"Honest advice, fair pricing and excellent service."
"Friendly, reliable and clearly knows his trade."
"Saved the day when we were locked out."
"Wouldn't hesitate to recommend Grays Locksmiths."
(Feel free to replace these with actual customer reviews.)
We're looking for someone who wants to protect and build on that reputation every single day.
Why Join Grays Locksmiths?
We're not a faceless national company.
We're a well-established, family-run business with a fantastic reputation and a loyal customer base built over nearly four decades.
Our mission is simple:
To be the East Midlands' most trusted and reliable security brand.
To achieve that, we need great people.
People who care about customers.
People who take pride in their work.
People who enjoy solving problems and doing a job properly.
If that sounds like you, keep reading.
Why This Role Is Different
We're not looking for someone to sit in a workshop all day.
We're looking for someone who enjoys being out and about, solving problems, helping customers and getting the job done.
You'll have the freedom to manage your day, deal directly with customers and make decisions without someone looking over your shoulder every five minutes.
If you're the sort of locksmith who likes being trusted to get on with the job, you'll fit right in.
We're a small team that believes in ownership and teamwork.
"It's not my job" isn't part of our vocabulary.
We support each other, work together and always put the customer first.
This role would suit an experienced locksmith who enjoys the trade but doesn't want the stress and uncertainty of running their own business.
You'll have the independence to do what you do best, backed by an established company with nearly 40 years of history.
What You'll Be Doing
Every day is different.
One minute you'll be helping a family locked out of their home.
The next you'll be upgrading security for a local business.
Your responsibilities will include:
- Attending emergency and planned locksmith call-outs across Nottinghamshire
- Gaining non-destructive and destructive entry to domestic and commercial properties
- Installing, repairing and upgrading locks and security hardware
- Advising customers on security improvements and best practice
- Completing job records accurately
- Handling customer interactions professionally
- Supporting workshop and retail operations when required
If you enjoy variety, responsibility and helping people, you'll love this role.
What We're Looking For
You'll probably tick most of these boxes:
- Minimum 2 years locksmith experience
- Full UK driving licence
- Confidence working independently
- Strong mechanical aptitude and problem-solving skills
- Excellent customer service skills
- Reliable and professional approach
- Ability to stay calm under pressure
- Willingness to participate in an on-call rota
Most importantly...
We're looking for someone we can trust to represent the Grays brand, make good decisions and treat customers as if they were their own.
Someone who takes pride in their work.
Someone who enjoys helping people.
Someone who wants to become an important part of a growing business.
Bonus points if you have experience with:
- Safes
- Access control systems
- Auto locksmithing
- MLA certification
But don't worry if you don't have all of those.
Our Core Values
These aren't just words on a wall.
They're how we work every day.
Friendly
We treat customers and colleagues with warmth and respect.
Honest
We communicate openly and act with integrity.
Professional
We take pride in our workmanship, appearance and reliability.
Teamwork
We support one another, take ownership and do what's needed to get the job done.
If these values don't resonate with you, we're probably not the right fit.
If they do, we'd love to hear from you.
What's In It For You?
- Competitive salary
- Overtime opportunities
- Bonus opportunities
- Company vehicle
- Tools provided
- Uniform and PPE supplied
- Company pension
- Employee discounts
- Ongoing training and development
- Supportive family-run business
- Long-term career opportunity
- The opportunity to play a key role in the future growth of an established business
- The security of working for a respected company without the stress of running your own business
What Success Looks Like
✔ Customers recommending you to friends and family
✔ Positive reviews from happy customers
✔ Jobs completed professionally and efficiently
✔ Solving problems without needing constant supervision
✔ Taking ownership and pride in your work
✔ Becoming the locksmith customers ask for by name
The Important Bit
Skills matter.
Experience matters.
But character matters most.
We're looking for someone who takes pride in their work, enjoys helping people and wants to be part of a team that genuinely cares about its customers.
If you're an experienced locksmith who shares our values and wants to join a respected Nottingham business with nearly 40 years of history, we'd love to hear from you.
Apply today and let's have a chat.
Pay: £26,000.00-£40,000.00 per year
Benefits:
- Company pension
- Private medical insurance
Experience:
- Locksmith: 2 years (required)
Licence/Certification:
- UK Driving Licence (required)
Work Location: In person
