Claims investigator Work, Jobs in England (with Salaries)

Counter Fraud Investigator - Motor Claims
Direct Line Group —Birmingham
- Communication skills
- Employee discount
9d
Senior Financial Crime Prevention Investigator
1st Central —Haywards Heath
- Up to £58,000 a year
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
2d
Claims Fraud Triage Handler
Zego —London
- Hybrid work
- AI
Quick apply
Fraud Investigator - Level 1 (12 Month FTC)
1st Central —Haywards Heath
- £30,452 - £32,122 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Computer literacy
9d
General Administrator / PA / claims investigator
Junction 7 Limited —Coulsdon
- £13 - £17 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Travel
Quick apply
Desk Investigator - Counter Fraud
AmTrust International —Bishops Cleeve
- £38,000 - £43,781 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Gym membership
Casualty Litigated Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
13d
Large Loss Technician
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Mentoring
- Annual leave
Senior Fraud Investigator, EU - English & Spanish Speaking
Monzo —London
- £31,100 - £39,250 a year
- Weekend availability
- Remote
- Spanish
- English
- Communication skills
7d
Forensic Road Traffic Accident Engineer
Burgoynes —Stevenage
- Engineering
- Bachelor's degree
- Relocation assistance
- Annual leave
Principal Scientist, Clinical Research - Remote UK
Leica Biosystems —Newcastle upon Tyne
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
Medical Lead, UK
Insulet Corporation —London
- Full-time
- Doctoral degree
- English
- Patient care
8d
EHS Manager
Sherwin-Williams —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Motor Recoveries Associate
Weightmans —Liverpool
- Full-time
- Communication skills
Security Specialist
UPS —Bristol
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
- Annual leave
- Employee assistance programme
Senior Manager Medical Affairs
CooperVision —Eastleigh
- Full-time
- Microsoft Powerpoint
- Doctoral degree
- Master's degree
8d
Credit Hire Solicitor
Weightmans —Liverpool
- Up to £47,000 a year
- Full-time
- Communication skills
Casualty Fraud Litigated Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
13d
Casualty NDA File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
13d

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Senior Financial Crime Prevention Investigator
1st Central —Haywards Heath
Understanding of the private car quote to sale journey desirable. Experience with financial crime investigations. Up to £58,000, depending on experience.
Up to £58,000 a year
2d
Senior Financial Crime Investigator
Viva.com —Milton Keynes
This is an exciting opportunity for a highly capable investigator who can apply sound judgement, take ownership of complex cases, and help strengthen Viva’s UK…
Quick apply

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Counter Fraud Investigator - Motor Claims

Direct Line Group -
Birmingham

Apply Now

Job details

Permanent
9 days ago

Benefits

Company pension
Employee discount

Qualifications

Communication skills

Full job description

Counter Fraud Investigator – Motor Claims
Birmingham/Leeds
Permanent

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills but also to build on them and be empowered to do your very best.

What you'll be doing:

Identify, investigate, and validate suspected insurance fraud cases, converting findings into measurable counter‑fraud benefit while effectively managing case portfolios within SLAs and process guidelines.
Ensure all investigations comply with internal policies and external regulations (e.g., FCA, FOS, GDPR, ICO), maintaining high standards of governance and risk control.
Manage customer expectations throughout investigations, providing clear updates on indemnity, liability, and outcomes.
Apply expertise in fraud prevention and detection, handling outcomes such as cancellation, repudiation, settlement, litigation, or recovery, and referring linked or organised fraud cases to specialist teams.
Control investigation costs by identifying risks and leakage, applying sound reserving practices, and escalating where appropriate.
Use MI and tools to prioritise workload, liaise with external bodies (e.g., IFB, IFED, CIFAS), and collaborate with internal stakeholders to maximise fraud detection opportunities.
Balance fraud prevention with fair customer treatment, resolve complaints effectively, and contribute to continuous improvement while upholding company values and culture.

Our hybrid model offers a ‘best of both worlds’ approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office.

What you’ll need:

Must have knowledge/experience of Personal Lines Motor Products claims
Strong investigative skills
Must have stakeholder engagement experience and excellent communication skills
Effective management and prioritisation of workload, delivering within agreed time limits
Understanding of pertinent UK legislation, specifically the Road Traffic Act 1988 and the Consumer Insurance (Disclosure and Representations) Act 2012, and understanding of application fraud and wider financial crime obligations, in particular anti-money laundering

Benefits
We recognise we wouldn't be where we are today without our colleagues; that's why we offer excellent benefits designed to suit your lifestyle:

Employer-contributed pension
Annual company bonus
Discounts on insurance products
Generous holiday allowance
Flexible benefits package, including optional health and dental insurance
Buy-as-you-earn share scheme
Employee discounts and cashback
Plus many more

We want everyone to get the most out of their time at DLG, which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account—supporting our people to work at their best, whatever that looks like, and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn; they're about recognising who you are and the life you live.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you are what bring potential to our business. We recognise and embrace people who work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team, who will be happy to support you.

Apply Now

Refine Your Search

claims investigator jobs in england

Counter Fraud Investigator - Motor Claims

Senior Financial Crime Prevention Investigator

Claims Fraud Triage Handler

Fraud Investigator - Level 1 (12 Month FTC)

General Administrator / PA / claims investigator

Desk Investigator - Counter Fraud

Casualty Litigated Claims Handler

Large Loss Technician

Senior Fraud Investigator, EU - English & Spanish Speaking

Forensic Road Traffic Accident Engineer

Principal Scientist, Clinical Research - Remote UK

Medical Lead, UK

EHS Manager

Motor Recoveries Associate

Security Specialist

Senior Manager Medical Affairs

Credit Hire Solicitor

Casualty Fraud Litigated Claims Handler

Casualty NDA File Handler

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