Eye clinic liaison Work, Jobs in England (with Salaries)

Patient Liaison - Customer Services Advisor
Nuffield Health —Woking
- £25,545 a year
- Full-time
- CRM software
- Social media management
- Salesforce
- Employee discount
- Gym membership
Consultant Ophthalmologist
Torbay and South Devon NHS Foundation Trust —Torquay
- £113,565 - £150,569 a year
- Full-time
- Annual leave
7d
Ophthalmology FY3 Research Fellow
University Hospitals Sussex NHS Foundation Trust —Brighton
- £45,994 a year
- Full-time
2d
Specialty Doctor in Ophthalmology
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £63,696 - £102,689 a year
- Full-time
1d

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eye clinic liaison jobs near england

Patient Liaison - Customer Services Advisor

Nuffield Health -
Woking

Apply Now

Job details

Full-time
£25,545 a year

Benefits

Company pension
Employee discount
Gym membership

Qualifications

CRM software
Social media management
Salesforce
Administrative experience
IT
Marketing

Full job description

Customer Services Advisor

Woking Hospital | Customer Service | Permanent contract | Full time |
£25,545 per annum
37.5 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we’re committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you.

The Customer Services Advisor – Marketing & Self‑Pay supports the growth of self‑pay activity and local marketing at Nuffield Health Woking Hospital. The role combines high‑quality customer service, sales enquiry management, and hands‑on marketing support, including social media and short‑form video content creation.

The post holder will support patients who choose to pay directly for their treatment, guide them through pricing and enquiries, and help convert leads into bookings, while also contributing to the hospital’s digital presence and community engagement.

Key Duties & Responsibilities

Marketing & Social Media Support

Support local marketing activity for the hospital
Create, schedule, and manage engaging social media content
Film, edit, and publish short‑form video content (e.g. Instagram Reels, Shorts, LinkedIn video)
Use creative imagery, captions, hashtags, and wording to grow reach, engagement, and followers
Monitor content performance and apply learnings to improve future posts
Support hospital events, open evenings, and community engagement activity
Maintain marketing data, materials, and contact lists

Customer Services & Self‑Pay Enquiries

Manage and nurture self‑pay enquiries received via Salesforce and the Contact Centre
Communicate with patients by phone and email to understand needs and provide information
Produce accurate self‑pay quotes and pricing
Act as a key point of contact throughout the enquiry journey
Support price matching where appropriate to maximise conversion
Liaise with medical secretaries, consultants, and internal teams
Maintain accurate records and updates within Salesforce

Skills & Experience

Essential

Experience in a customer‑facing or administrative role
Confident communicator with strong interpersonal skills
Comfortable using IT systems and social media platforms
Organised, proactive, and willing to learn
Comfortable creating digital content, including short‑form video

Desirable

Experience using Salesforce or a CRM system
Experience supporting marketing or social media activity
Interest in healthcare, marketing, or commercial roles

Knowledge, Skills & Behaviours

Customer‑focused
Commercially aware and business‑minded
Creative with attention to detail
Confident and professional communicator
Competitive, motivated, and results‑driven
Able to manage multiple priorities in a small team

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Woking Hospital

Our Woking Hospital is a leading private hospital in Surrey, South East England. We pride ourselves on providing exceptional standards of treatment and care in our state-of-the-art facilities and CPD programme. Our specialities include Women’s and Men’s health, Orthopaedics, and Eye Care with many more available. We are registered for 27 beds with en-suite facilities on the Ward, two Theatres with facilities including lamina flow and one Minor Operating Theatre, Pre-Assessment,

Physiotherapy clinic, Onsite Pharmacy, Mammography, Xray and Ultrasound, with nine consulting rooms in Outpatients.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Apply Now

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eye clinic liaison jobs in england

Patient Liaison - Customer Services Advisor

Consultant Ophthalmologist

Ophthalmology FY3 Research Fellow

Specialty Doctor in Ophthalmology

Related jobs to explore

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