Field technology specialist Work, Jobs in England (with Salaries)

Technical Support Specialist
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Organisational skills
- In-person
Quick apply
4d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
10d
Remote Pilot Specialist
Skyports Limited —Aylesbury
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
Quick apply
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
7d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
AI & Data Specialist (Microsoft 365)
Integy —Taunton
- £38,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- IT
- AI
- Free parking
- Sick pay
Quick apply
23h
Field Specialist - Global Rotator (AccessESP) – Global Remote
Baker Hughes —Hamilton
- Communication skills
Field Service Engineer
SHJ Medical & Lab Gas Specialists —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Portfolio and Enablement Specialist
World Wide Technology Holding, LLC —London
Mobile Device Management (MDM) Specialist - Fixed Term Contract
Inventus Group Limited —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Bachelor's degree
- Work from home
Quick apply
6d
Senior Specialist, Sustainability Advisory & LCA
Faerch Group —Poole
- Call to connect
- In-person
Quick apply
3d
Technology Training and Adoption Specialist
Arbuthnot Latham —London
- Computer Science
- Master's degree
- Bachelor's degree
Specialist - Interactive
LTM —London
- Internship
Quick apply
Medical Technical Officer 1
Synnovis —London
- £34,186 - £37,388 a year
- Part-time
- Laboratory experience
- School
3d
Business Systems & Automation Specialist
Link Integrated Security Solutions Limited —Mansfield
- £30,000 - £35,000 a year
- Full-time
- Azure
- SQL
- Presentation skills
- Free parking
Quick apply
Technical Specialist
Glanua —Wakefield
- Full-time
- Engineering
- Laboratory experience
- Business development
Quick apply
Project Delivery Engineer
Total IT Technology Solutions Ltd —London
- £34,000 - £37,000 a year
- Weekend availability
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
Technical Specialist - Physical Chemical Testing
Labcorp —Eye
- Full-time
- Laboratory experience
- Relocation assistance
Field Engineer
ONYX Insight —Nottingham
- Weekend availability
- Spanish
- English
- Bachelor's degree
Quick apply

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field technology specialist jobs near england

Technical Support Specialist

CameraMatics -
Darlington

Quick apply

Job details

Full-time
4 days ago

Qualifications

Computer Science
Technical support
IT support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Job Type: Full-time

Work authorisation:

United Kingdom (required)

Location:

Darlington DL1 1RW (preferred)

Work Location: Hybrid remote in Darlington DL1 1RW

Quick apply

Refine Your Search

field technology specialist jobs in england

Technical Support Specialist

Technical Support Specialist

Technical Support Specialist (Hybrid)

Remote Pilot Specialist

Service Desk Engineer (Field)

IT Field Engineer

AI & Data Specialist (Microsoft 365)

Field Specialist - Global Rotator (AccessESP) – Global Remote

Field Service Engineer

Portfolio and Enablement Specialist

Mobile Device Management (MDM) Specialist - Fixed Term Contract

Senior Specialist, Sustainability Advisory & LCA

Technology Training and Adoption Specialist

Specialist - Interactive

Medical Technical Officer 1

Business Systems & Automation Specialist

Technical Specialist

Project Delivery Engineer

Technical Specialist - Physical Chemical Testing

Field Engineer

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