helpdesk coordinator Work, Jobs in england (with Salaries)

Helpdesk Coordinator - FTC 6 Months
OCS Group —Manchester
- Overtime
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
7d
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Estates Helpdesk CAFM Coordinator
SOAS University of London —London
- £31,543.19 - £35,214.19 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
5d
Helpdesk Administrator
CBRE Local UK —London
7d
Office & Facilities Coordinator
Ideagen —Ruddington
- Microsoft Office
- In-person
- Communication skills
Maintenance Helpdesk Coordinator
Keys Group —Halesowen
- £27,000 a year
- Monday to Friday
- Microsoft Excel
- Maintenance
- Employee assistance programme
- Employee discount
Quick apply
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
7d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
Helpdesk Coordinator
ISS Facility Services —London
- Microsoft Office
- Communication skills
Quick apply
Facilities Coordinator
JLL —Milton Keynes
12d
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk Compliance Coordinator
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Milton Keynes
- Full-time
Quick apply
12d
Supply Chain Helpdesk Coordinator - (12 months fixed term)
ADI Global Distribution —Oldham
- Full-time
- Hybrid work
- Spanish
- Customer service
- ERP systems
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
1d
IT Helpdesk Coordinator
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d

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helpdesk coordinator jobs near england

Helpdesk Coordinator - FTC 6 Months

OCS Group -
Manchester

Quick apply

Job details

Fixed term contract
7 days ago

Qualifications

Microsoft Excel
Customer service
Facilities management
Microsoft Office
Communication skills
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday - 8.00am - 17.00pm

Contract Type: 6 Month Fixed Term Contract

We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk. In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system. This role involves taking full ownership of resolving customer queries from start to finish, ensuring adherence to SLAs and KPIs. As a Helpdesk Coordinator, you must be self-motivated, able to work under pressure and on your own initiative and have excellent communication skills.

Responsibilities:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

Requirements:

Right to work in the UK
Proficient in Microsoft Office/Excel.
Helpdesk experience within a Facilities Management environment is desirable
Previous experience in a Administration environment is essential and managing a CAFM system is an advantage.
Excellent customer service track record, written and verbal communication skills.
Good attention to detail and level of accuracy.
Exceptional telephone etiquettes
Excellent organisation and planning skills.

Qualities:

Customer-focused
High degree of accuracy
Team player
Ability to work under pressure
Positive attitude and problem-solving skills
Commitment to achieving results

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

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helpdesk coordinator jobs in england

Helpdesk Coordinator - FTC 6 Months

Helpdesk Coordinator - FTC 12 months