Night auditor/night receptionist Work, Jobs in England (with Salaries)

Night Auditor/Night Receptionist
The Montcalm Mayfair —London
- Weekend availability
- English
- Hotel
- Front desk
Quick apply
8d
Night Auditor
Cairn Group —London
- Full-time
- Customer service
- English
- Hotel
- Employee assistance programme
- Bereavement leave
Quick apply
12d
Night-Receptionist / Night Auditor for the 4 star hotel, Pay rate: £13.50 per hour (Full-time)
The Westbourne Hyde Park & The Crescent Hyde Park —London
- From £13.50 an hour
- Full-time
- Microsoft Word
- English
- Hotel
Quick apply
3d
Night Auditor
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Customer service
- English
- Hotel
- Employee assistance programme
- Bereavement leave
Quick apply
Night Receptionist
The Bristol —Bristol
- £14.53 an hour
- Full-time
- Hotel
- Front desk
- Guest services
- Free parking
- Employee discount
Quick apply
1d
Night Front Office Supervisor
Hyatt Place London City East —London
- Weekend availability
- Hotel
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Front Desk Manager (Fixed-Term)
St Martins Lane Hotel —London
- Full-time
- Hotel
- Front desk
- Leadership
- Employee discount
Quick apply
13d
Security Officer
Mitie —Manchester
- £13.54 an hour
- 12 hour shift
- Computer literacy
- Conflict management
- Front desk

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Based on your search for night auditor/night receptionist

Night Auditor/Night Receptionist
The Montcalm Mayfair —London
Answer and manage incoming calls, emails and reservations, ensuring all communication is handles professionally and efficiently.
Quick apply
8d
Night Auditor
Cairn Group —London
You'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you'll also…
Quick apply
12d

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Night Auditor/Night Receptionist

The Montcalm Mayfair -
London

Quick apply

Job details

Full-time
8 days ago

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Inbound customer enquiry call handling
Closing procedures
Financial reconciliation support
Financial report writing
English
Complaint handling
Customer account reconciliation
Front desk
Night audit bookkeeping
Guest services telephone call handling
Cash handling
Incident log maintenance
Hotel front office operations
Account reconciliation

Full job description

BRAND INTRODUCTION

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, they’re a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service.

Our collection spans some of London’s most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests.

While our walls speak of history, it’s our people, their ambition and their creativity that shapes our future.

Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality.

SCOPE & GENERAL PURPOSE

The Night Auditor plays a dual role, combining overnight front desk duties with the completion of daily financial reconciliations. Responsible for ensuring accuracy in guest accounts, balancing the hotel’s revenue, and preparing reports for management, the Night Auditor also serves as a key overnight contact for guests.

This role requires attention to detail, financial accuracy, and a warm, professional approach to guest service, ensuring both smooth night operations and readiness for the following day.

LEADERSHIP COMPETENCIES

1. Financial Accuracy & Audit

Completes nightly balancing of guest folios and revenue postings.

Prepares and distributes end-of-day financial reports.

Identifies and resolves discrepancies with precision.

2. Guest Service

Provides a warm and professional welcome to late arrivals.

Assists guests with enquiries, requests, and check-in/out procedures.

Handles concerns or incidents with discretion.

3. Operational Oversight

Oversees the reception desk during night hours.

Coordinates with Night Manager and other departments as needed.

Ensures hotel readiness for the next day’s operations.

4. Communication & Reporting

Prepares accurate audit reports for senior management review.

Records any overnight incidents or guest feedback.

Ensures smooth handover to the morning team.

5. Safety & Security

Monitors property access and guest safety during the night.

Supports emergency procedures when required.

Maintains vigilance in guest and staff interactions.

KEY RESPONSIBILIES

· Complete nightly financial audits, balancing guest accounts and revenue.

Prepare and deliver daily reports for Finance and Front Office management.

Process late check-ins, early departures, and guest requests.

Maintain accuracy in billing, postings, and cash handling.

Serve as a professional and approachable point of contact overnight.

Manage overnight enquiries, bookings and guest requests.

Support Night Manager in ensuring operational standards are upheld.

Handle guest complaints and issues efficiently, ensuring timely resolution to guest satisfaction.

Answer and manage incoming calls, emails and reservations, ensuring all communication is handles professionally and efficiently.

Accurately process payments and ensure the security of guest information.

Monitor safety and security of the property during the shift.

Conduct administrative tasks and system checks to support next-day readiness.

Record and communicate guest feedback and incidents in daily log.

Respond to emergency situations calmly, ensuring guest and staff safety.

Maintain the reception and lobby area to a professional standard.

Liaise with Housekeeping, Concierge, and other departments to ensure guest needs are met.

Assistant the Night Manager in any tasks required to ensure smooth operations.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business.

SKILLS & QUALIFICATIONS

· Diploma or certificate in Hospitality, Accounting, or equivalent experience.

Previous experience as Night Auditor or in Front Office operations.

Strong numeracy and financial reconciliation skills.

Proficiency in Opera PMS or similar hotel management systems.

Fluent English required; additional languages are an advantage.

WORKING CONDITIONS

· Overnight shifts, including weekends and bank holidays.

Extended periods of standing at reception.

Balance of guest-facing service and administrative tasks.

Requires focus during late/early hours.

INDFOH

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Refine Your Search

night auditor/night receptionist jobs in england

Night Auditor/Night Receptionist

Night Auditor

Night-Receptionist / Night Auditor for the 4 star hotel, Pay rate: £13.50 per hour (Full-time)

Night Auditor

Night Receptionist

Night Front Office Supervisor

Front Desk Manager (Fixed-Term)

Security Officer

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