Ocean export forwarding agent Work, Jobs in England (with Salaries)

Ocean Freight Operations Agent - Export
DHL —Liverpool
- Full-time
- Customer service
- English
- Continuous improvement
- Employee assistance programme
OFR Operations Agent - export Manchester
DHL —Manchester
- Full-time
- Customer service
- English
- Continuous improvement
- Employee assistance programme
International Operations Agent III
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- English
- Annual leave
International Operations Agent I
AIT Worldwide Logistics, Inc. —Colnbrook
- Full-time
- English
- Annual leave
4d
Air Export Team Leader
CEVALogistics —London
- Full-time
- Supervising experience
- Leadership
- Annual leave
- Employee discount
Car Desk Operator - Freight Forwarder (Vehicle Export)
1st Move International Limited —Bristol
- From £34,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
6d
Ocean Operator
Rhenus SE & Co. KG —Bradford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Airfreight Import Operator
DHL —Manchester
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
5d
Pricing Coordinator
Ligentia —Leeds
- Full-time
5d

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Ocean Freight Operations Agent - Export
DHL —Liverpool
Creates, develops and maintains good relationships with customers and service providers. Manage end-to-end process for OFR Export and designated customers.
Ocean Export Coordinator
CEVALogistics —Ashby-De-La-Zouch
You will act as the primary point of contact for assigned customers, handling quotations, enquiries, requests and complaints with a solutions focused approach…
£30,000 - £33,000 a year

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Ocean Freight Operations Agent - Export

DHL -
Liverpool

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Customer service
GCSE
English
Continuous improvement

Full job description

Role Overview

As an Ocean Freight Export Agent, you will work with colleagues in the Liverpool Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable DHL Global Forwarding to build and develop customer relationships.

Key Responsibilities:

Delivering excellent customer service through our DGF’s 10 Customer Commitments
Support, drive and commit to the Company’s overall Strategy
Manage end-to-end process for OFR Export and designated customers
Communicating with customers to meet their requirements
Administration and management of own operational data, included financial review
Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality.
Creates, develops and maintains good relationships with customers and service providers
Support Sales in interaction with key customers
Supports implementation of OFR strategy
Fully ensures compliance with varying countries requirements
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First Choice continuous improvement program

Skills and Experience:

Proven exports experience with a good knowledge of Customer Service & Ocean Freight processes and systems.
A proven ability to identify and meet customer service needs in a professional and friendly manner.
Ability to achieve KPI’s.
Proven experience in Ocean Freight
Results driven and good attention to details
Good written and spoken English and excellent telephone and e-mail skills.
Excellent interpersonal skills
Able to prioritise and perform under pressure
Good commercial attitude
A level education or broad GCSE level education.

Benefits:

A competitive salary
Generous holiday entitlement
Eligibility to participate in the Employee Incentive Bonus Scheme
Pension scheme which includes life assurance
Access to professional employee assistance and wellbeing programme
A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
Training and Development opportunities with a strong focus on internal promotion

HOURS/SHIFT PATTERN: 37.5 hours per week

REPORTS TO: Ocean Export Manager

What’s Next?

If you would like to be considered for this position, then please apply using the jobs board with a copy of your CV outlining your experience to date and suitability for the role.

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

Apply Now

Refine Your Search

ocean export forwarding agent jobs in england

Ocean Freight Operations Agent - Export

OFR Operations Agent - export Manchester

International Operations Agent III

International Operations Agent I

Air Export Team Leader

Car Desk Operator - Freight Forwarder (Vehicle Export)

Ocean Operator

Airfreight Import Operator

Pricing Coordinator

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