Retention specialist Work, Jobs in England (with Salaries)

Retention Marketing Specialist - Maternity Cover
QVC —West London
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Talent Acquisition & Onboarding Specialist
Instaloft LTD —Telford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
13d
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK
IGEL Technology GmbH —Reading
- Part-time
- Computer Science
- English
- IT
Customer Retention Specialist
Listers —Lincoln
- Full-time
- Sales
- Administrative experience
- Communication skills
- Free parking
- Health & wellbeing programme
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
Virtual Account Manager - Retention SME Direct
Bupa —Salford
- From £31,500 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Negotiation
- Employee discount
- Gym membership
Quick apply
5d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Kingston upon Hull
- £30,268.05 - £32,802.41 a year
- Project management
- Team management
- No degree
- Employee discount
- Referral programme
Talent Acquisition Specialist
Ted Experience —London
- Full-time
- Gym membership
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
IPS Employment Specialist - Lincolnshire
Shaw Trust —Lincoln
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Customer Success Executive, Financial Services - EMEA
Oxford Economics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
9d
Talent Acquisition Specialist
Correct Contract Services Ltd —Andover
- £30,000 - £33,000 a year
- Sales
- Social media management
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Investment Analyst - Hedge Fund Investor Relations
Wellington Management —London
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Client Retention Manager
News Corp —London
- Google Suite
- Data analysis skills
- Analysis skills
Associate, Product Specialist, AlpInvest Client Solutions Group
The Carlyle Group —London
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
12d

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Retention Marketing Specialist - Maternity Cover

QVC -
West London

Apply Now

Job details

Full-time

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Marketing
Analysis skills
Project management
Organisational skills
AI

Full job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Retention Marketing Specialist supports QVC UK, and plans and activates retention marketing campaigns that drive customer engagement, sales and lifecycle performance. This role is for a 12 month maternity cover

Where You'll Work

This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.

What You'll Do

You will own and deliver a section of the retention marketing calendar, ensuring campaigns are executed on time and aligned to retail priorities, strategic initiatives and customer lifecycle goals
You'll plan and coordinate email campaigns with cross-functional teams including Creative, Copy, Design, Digital Trading, Buying, Planning and Project Management
Support wider retention marketing activity across push notifications, SMS, print, postcards and brochures as projects evolve
Partner closely with the Retention Analyst to review campaign performance, identify test-and-learn opportunities, and continuously optimise output and sales results
Produce and share weekly and monthly performance reporting, turning campaign insight into clear recommendations for key stakeholders across the marketing team

What You'll Bring

You have experience in retention marketing within a retail environment, with proven success driving customer count, engagement and spend
Strong knowledge of campaign management and marketing automation tools, with experience using data and insights to improve campaign performance
Experience working across multiple marketing channels including email, and ideally exposure to SMS, push notifications and print
Excellent analytical skills, with the ability to translate complex results into clear, actionable recommendations for a range of stakeholders, including senior leaders
Strong project management and organisational skills, with the ability to manage multiple deadlines in a fast-paced commercial environment
Degree-level education in Marketing or a related discipline, or equivalent relevant experience
Experience using AI for copy development and campaign optimisation would be advantageous

#LI-VJ1

INDCOMM

Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Apply Now

Refine Your Search

retention specialist jobs in england

Retention Marketing Specialist - Maternity Cover

Retention & Quality Specialist

Talent Acquisition & Onboarding Specialist

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Customer Retention & Upsell Specialist

Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK

Customer Retention Specialist

Client Engagement Specialist, Newswires, EMEA

Customer Success Specialist

Virtual Account Manager - Retention SME Direct

Employment Specialist (Individual Placement and Support)

Talent Acquisition Specialist

Client Engagement Specialist, Newswires, EMEA

IPS Employment Specialist - Lincolnshire

Customer Success Executive, Financial Services - EMEA

Talent Acquisition Specialist

Investment Analyst - Hedge Fund Investor Relations

Client Retention Manager

Associate, Product Specialist, AlpInvest Client Solutions Group

Customer Support Team Leader & Account Manager

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