Retentions advisor Work, Jobs in England (with Salaries)

Associate Director - Corporate and Fund Services
Apex Group —London
- Full-time
Retentions Advisor
LTK Consultants Ltd —Birmingham
- £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Gym membership
Quick apply
Customer Experience & Retentions Advisor
WeBuyAnyPhone.com —Fareham
- Up to £31,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
9d
Customer Experience Advisor - JLR (12 month fixed term contract)
MSX International —Whitley Bay
- Up to £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
9d
Head of Data Protection
Together —Cheadle
- Full-time
- Continuous improvement
- Driving
- Communication skills
Quick apply
Retentions Advisor - 6 months FTC
Grain —Carlisle
- From £30,500 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Retentions Advisor
Grain —Carlisle
- From £30,500 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Customer Success Manager Northern Europe
Pigment —London
- Full-time
- Remote
- English
- Analysis skills
- AI
- Flexible schedule
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Customer Service Advisor - Retentions Team
Demo160: Core Template TEMC —London
- £24,570 - £26,570 a year
- 8 hour shift
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Customer Renewals Advisor
RAC —Bristol
- £27,805.99 a year
- Sales
- Customer service
- IT
- Employee discount
7d
Customer Success Manager, EMEA
HackerOne —London
- £57,000 - £64,000 a year
- Full-time
- Remote
- Project management
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Account Manager (KYC, AML) - KYC360
Experian —London
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
Quick apply
GCM Relationship Manager III - UK
M&T Bank —London
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Customer Success Manager, Named UKI - Fixed Term
Asana —London
- £104,000 - £118,400 a year
- Travel
- In-person
- Up to 25% travel
- Work from home
Quick apply
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Customer Success Manager – MENA (Arabic Speaking)
Brandwatch —London
- Remote
- Salesforce
- Data analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2d

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retentions advisor jobs near england

Associate Director - Corporate and Fund Services

Apex Group -
London

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Job details

Full-time

Full job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job title: Associate Director

Role Location: London

Department: Corporate Solutions / Real Assets

Employment Type: Permanent, Full Time

Apex are looking for an experienced, self-motivated and forward thinking leader within its Real Assets client services team in London. The Associate Director will be responsible for overseeing the management of a large team in the provision of company secretarial and corporate and fund administration services to a high profile and active client portfolio of UK unregulated entities within the Real Assets sector. The successful candidate will lead, support and provide guidance to the team, in the provision of a high quality and efficient customer service.

The Role & Key Responsibilities:

Act as the operational lead, overseeing and managing day to day client operations, corporate service deliverables, work allocation and output of a large and busy team (based in UK and overseas);
Drive staff development, people and performance management, recruitment and retention processes;
Develop and maintain operational procedures and resources, ensure successful implementation of internal systems and initiatives to drive efficiency and improvements;
Act as client service lead and escalation point, driving excellent client service, building sound client relationships and engagement, monitoring new business opportunities;
Ensure compliance with applicable laws and provide sound, quality technical guidance to clients and wider team on UK company law and corporate administration matters;
Representing and promoting business line and team, including by attending new business proposals and networking opportunities, engaging with senior stakeholders, client advisors and intermediaries;

Work closely with directors, cross functional and cross jurisdictional colleagues in the implementation of wider business strategy, in the pursuit of growth and collaboration;

Act as a director on client boards (as necessary and agreed);
Ensure that client responsibilities are managed effectively and to agreed client SLAs, Apex best practices, regulatory and statutory deadlines;
Monitor key risk indicators, ensuring adherence to internal policies and regulatory requirements and ensure standards and deadlines are at all times met;
Act as a signatory in respect of transactions and payments and ensure deadlines are met;
Contribute to ongoing and ad-hoc projects, data collation and reporting requirements as and when required by the business;
Monitor resourcing and capacity against revenue, conducting and managing client fee reviews where necessary;
Managing cash collections and the quarterly billing cycle; and
Any other duties in the scope of the role that the company requires.

Skills Required:

Professional qualification preferred such as CGI/ICSA;
10+ years experience in corporate and fund services, company secretarial or similar;
Extensive understanding of the technical and operational requirements of providing a broad range of services to UK entities, with excellent practical knowledge of UK Companies Act and relevant legislation as well as local regulatory laws;
Resilience under pressure, with the ability to think objectively and resolve complex issues in a timely manner;
A team player, with the ability to inspire, motivate, harness and nurture the talents of team members in the pursuit of excellent client service.

What you will get in return:

Be part of a dynamic, fast-paced and expanding team that makes a genuine impact on revenue and sales pipeline.
Opportunity to work with a diverse, agile and globally recognised product line.
The opportunity to innovate, improve and streamline processes and really make a difference.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apply Now

Refine Your Search

retentions advisor jobs in england

Associate Director - Corporate and Fund Services

Retentions Advisor

Customer Experience & Retentions Advisor

Customer Experience Advisor - JLR (12 month fixed term contract)

Head of Data Protection

Retentions Advisor - 6 months FTC

Retentions Advisor

Retentions Advisor

Customer Success Manager Northern Europe

Senior Customer Success Manager - UK

Customer Service Advisor - Retentions Team

Customer Retentions Specialist

Customer Renewals Advisor

Customer Success Manager, EMEA

Account Manager (KYC, AML) - KYC360

GCM Relationship Manager III - UK

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Customer Success Manager, Named UKI - Fixed Term

Senior Reward Manager - Executive Compensation & Equity Incentives

Customer Success Manager – MENA (Arabic Speaking)

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