Senior account specialist Work, Jobs in England (with Salaries)

Senior Customer Service Advisor
Barclays —Haywards Heath
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Senior Accounts Payable Specialist
Orchard Therapeutics —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Associate Customer Success Manager – Risk
LSEG (London Stock Exchange Group) —London
- Full-time
- Master's degree
- Bachelor's degree
- Business
Senior Specialist, Compliance & Control
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- Analysis skills
- Financial services
Senior Specialist, Account Management
Checkout.com —London
- Full-time
- Hybrid work
- IT
- Negotiation
Quick apply
Senior Logistics & Operations Specialist
ASICS —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Sales Specialist, Investment Management & Wealth Desktop Solutions (Europe-wide)
LSEG (London Stock Exchange Group) —London
- Full-time
- Hybrid work
- No degree
Senior Fraud & AML Officer
Evotym —London
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
Privat Client Senior Manager - Trust Specialist
Cooper Parry —Derby
- Full-time
- Remote
- Tax experience
1d
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
7d
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
5d
Senior Specialist, Technical Account Manager
Checkout.com —London
- Full-time
- Hybrid work
- Bachelor's degree
- JavaScript
- Travel
Quick apply
Senior Procurement Specialist (TS/SCI with Poly Clearance Required)
Fluor Corporation —Harrogate
- £74,000 - £138,000 a year
- Word processing
- English
- Computer skills
- Annual leave
- Employee assistance programme
Senior Accounts Payable Specialist
DWF —Manchester
- Full-time
- Microsoft Excel
- Mentoring
- Communication skills
Senior Sales Account Manager
Avella People —Thame
- £42,000 - £90,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
Senior PPC Specialist
Simply Commerce Group Ltd —London
- £45,000 - £55,000 a year
- Hybrid work
Senior Customer Success Manager NEW
inploi —London
- Full-time
- Bakery
6d
Senior Specialist, Workday Finance
Kyriba —London
- £67,900 - £85,900 a year
- Full-time
Senior AEI Reporting Specialist
Zurich Insurance —Douglas
- Microsoft Excel
- Mentoring
- Financial services

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senior account specialist jobs near england

Senior Customer Service Advisor

Barclays -
Haywards Heath

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 05/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000105348

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior account specialist jobs in england

Senior Customer Service Advisor

Senior Accounts Payable Specialist

Associate Customer Success Manager – Risk

Senior Specialist, Compliance & Control

Senior Specialist, Account Management

Senior Logistics & Operations Specialist

Sales Specialist, Investment Management & Wealth Desktop Solutions (Europe-wide)

Senior Fraud & AML Officer

Privat Client Senior Manager - Trust Specialist

Build to Rent - General Manager

Senior TechOps Generalist

Customer Support Specialist (UK-Slick)

Senior Specialist, Technical Account Manager

Senior Procurement Specialist (TS/SCI with Poly Clearance Required)

Senior Accounts Payable Specialist

Senior Sales Account Manager

Senior PPC Specialist

Senior Customer Success Manager NEW

Senior Specialist, Workday Finance

Senior AEI Reporting Specialist

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