Senior customer engineer Work, Jobs in England (with Salaries)

Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Organisational skills
- APIs
- Communication skills
11d
Senior Product Engineer
Healthtech-1 —London
- £125,000 a year
- Overtime
- APIs
- AI
- School
- Annual leave
- Work from home
Senior Software Engineer, Inference
Anthropic —London
- £225,000 - £325,000 a year
- Hybrid work
- Azure
- Master's degree
- AWS
- Flexible schedule
Senior Software Engineer - Customer Engineering
Harmonic Security, Inc —London
- £98,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- System design
- Java
- Annual leave
Quick apply
14h
Senior Customer Engineer, Public Sector UK/I, GCP
Google —London
- Sales
- Presentation skills
- Bachelor's degree
Senior Software Engineer in Test (Security)
deltaflare —Richmond
- £55,000 - £70,000 a year
- Full-time
- Bachelor's degree
- APIs
- In-person
Quick apply
10d
Senior Solutions Engineer, Prototyping and Customer Engineering (PACE)
AWS EMEA SARL (UK Branch) —London
- Full-time
- ERP systems
- AWS
- Computer networking
6d
Technical Sales - Renewables - Heat Pumps, Solar, Battery, MVHR, Cooling
Elite Renewables Limited —Croydon
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- AWS
- Work from home
Quick apply
11d
Senior Systems Engineer
Baker Hughes —London
- Presentation skills
- Bachelor's degree
- Travel
- Flexible schedule
- Life insurance
Senior Product Engineer
Ankar —London
- £160,000 - £300,000 a year
- Full-time
- Hybrid work
- Travel
- No travel
Senior Systems Engineer – Optical Ground Systems
Archangel Lightworks —Oxford
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
Senior Full Stack Software Engineer
Corgi Insurance —London
- £140,000 - £200,000 a year
- Full-time
- Hybrid work
- AWS
- APIs
- Python
Senior Platform Engineer
Driftrock Limited —London
- £65,000 - £85,000 a year
- Full-time
- Remote
- Sales
- Mentoring
- APIs
- Annual leave
- Employee discount
Quick apply
Salesforce Software Engineer - Senior Associate
JPMorganChase —London
- Full-time
- Oracle
- Sales
- Salesforce
Senior Backend Engineer - Developer Experience
Trainline —London
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- AWS
- AI
- Communication skills
Senior Software Engineer
Confluent —London
- £84,500 - £99,300 a year
- Full-time
- Azure
- Doctoral degree
- Computer Science
Senior Backend Engineer - Europe Account
Wise —London
- £111,000 - £145,000 a year
- Full-time
- Java
- SQL
- Communication skills
Quick apply
Senior Machine Learning Engineer - Customer AI
Compare the Market —London
- Full-time
- Hybrid work
- Machine learning
- APIs
- IT
Senior Software Engineer I – Search and AI Platform
RELX —London
- £86,900 - £144,600 a year
- Full-time
- Java
- AWS
- APIs
- Employee assistance programme
- Employee discount
Senior Engineering Program Manager, Customer Engagement - Apple Service
Apple —London
- Master's degree
- Bachelor's degree
- Software development

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Sr. Customer Success Engineer, EMEA

Censys -
London

Apply Now

Job details

£93,000 - £107,000 a year
11 days ago

Qualifications

Jira
SSL
Network Protocols
Splunk
REST
Organisational skills
APIs
ServiceNow
Cybersecurity
SaaS
Communication skills
Python

Full job description

Company Background

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

Role Summary:

In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a Senior CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisor during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests.

Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area.

What You’ll Do:

Partner with the Customer Success organization to deliver a world-class, white-glove customer experience
Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption
Manage and resolve support requests from simple to highly complex, acting as the primary escalation point for high-impact customer issues
Proactively identify risks to customer health and drive mitigation plans to reduce time to value
Lead complex implementations from technical discovery through production rollout
Guide customers in deploying, troubleshooting, and optimizing integrations such as Cloud Connectors, Splunk, Jira, and ServiceNow
Translate customer business and security objectives into scalable technical solutions
Represent the customer perspective by identifying trends and sharing actionable feedback with Product and Engineering
Help define success metrics and feedback loops for new product launches
Mentor CSEs and contribute to evolving internal processes, runbooks, and support standards
Serve as a subject matter expert and escalation resource for complex technical challenges

What You’ll Bring:

4+ years of experience in a technical, customer-facing role, ideally within a cybersecurity SaaS environment
Proven experience owning complex customer relationships and driving technical outcomes
Strong understanding of security tooling, cloud providers, and common network protocols, including SSL/TLS
Advanced proficiency in Python and comfort working with REST APIs
Ability to influence without authority and collaborate effectively across teams
Excellent communication, organizational, and troubleshooting skills
Comfort operating with ambiguity in a fast-paced, high-growth environment
A self-starter mindset with a resourceful, “figure-it-out” attitude and a strong customer focus

The annual base salary range for this role will be around £93,000 - £107,000, plus bonus eligibility and equity.

In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.

This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom.

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Refine Your Search

senior customer engineer jobs in england

Sr. Customer Success Engineer, EMEA

Senior Product Engineer

Senior Software Engineer, Inference

Senior Software Engineer - Customer Engineering

Senior Customer Engineer, Public Sector UK/I, GCP

Senior Software Engineer in Test (Security)

Senior Solutions Engineer, Prototyping and Customer Engineering (PACE)

Technical Sales - Renewables - Heat Pumps, Solar, Battery, MVHR, Cooling

Senior Systems Engineer

Senior Product Engineer

Senior Systems Engineer – Optical Ground Systems

Senior Full Stack Software Engineer

Senior Platform Engineer

Salesforce Software Engineer - Senior Associate

Senior Backend Engineer - Developer Experience

Senior Software Engineer

Senior Backend Engineer - Europe Account

Senior Machine Learning Engineer - Customer AI

Senior Software Engineer I – Search and AI Platform

Senior Engineering Program Manager, Customer Engagement - Apple Service

I want to receive the latest job alerts for senior customer engineer in england

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