Senior customer support representative Work, Jobs in England (with Salaries)

Senior Field HR Specialist
NCR —London
- Full-time
- Data analysis skills
- Bachelor's degree
- Business
Senior Support Resilience Representative
Deliveroo —Manchester
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
15h
Senior Sales Development Representative
Lily Communications —Leeds
- £27,000 - £50,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Employee assistance programme
Quick apply
3d
VRES Contact Centre Manager
Metropolitan Police —Charlton
- £37,510.00 - £45,207.75 a year
- Weekend availability
- Customer service
- Microsoft Office
- Analysis skills
Senior Customer Service Representative
Bank of America —Chester
- Full-time
- Spanish
- Customer service
- English
- Employee assistance programme
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Director Volunteer Estate
The Council of Reserve Forces' and Cadets' Association —Birmingham
- £72,840 a year
- Full-time
- Management
- Travel
- Contracts
Quick apply
4d
Complaints Handler
Right Choice Insurance Brokers —Romford
- £31,359 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
1d
Senior Service Contract Specialist
World Wide Technology Holding, LLC —London
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
7d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10h
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Support Manager, UK
Stream —London
- £50,000 - £60,000 a year
- Hybrid work
- Management
- Financial services
- AI
- Annual leave
Quick apply
Customer Support Representative
Vectare Limited —Loughborough
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Support Resilience Representative
Deliveroo —Manchester
- Weekend availability
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
15h
Business Development Representative
PEI Group —London
- Business development
- Communication skills
Event Sales Executive
Motion Marketing LDN —London
- From £28,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
Partnerships Account Manager
Hometree Group —London
- £45,000 - £55,000 a year
- Hybrid work
- Time management
- Employee discount
Quick apply
Team Lead - Client Management
StoneX Group —London
- Temporary
- Hybrid work
- Management
- Customer service
- Bachelor's degree
11d

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Senior Field HR Specialist

NCR -
London

Apply Now

Job details

Full-time

Qualifications

Data analysis skills
Bachelor's degree
Environmental issues
Business
Communication skills

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Senior Employee and Labour Relations Specialist, United Kingdom and Ireland

Location: London/Bath UK

Workstyle: Hybrid

NCR Voyix is seeking a dedicated and experienced Employee and Labour Relations professional to join our team in London, and support the UK&I, EMEA region. Senior Employee and Labour Relations Specialist is responsible for and implementing and enhancing employee relations and labour relations policies and procedures that drive business results. They serve as a liaison between the HR department and the business side of the company, providing guidance on labour policies, performance management, employee relations, and organizational change initiatives. This role involves coaching managers on effective expertise practices and ensuring compliance with labour regulations.

Position Summary:

Collaborate with leaders and managers to implement employee and labour relations policies that support business objectives.
Provide professional advice on labour matters to leaders and managers.
Facilitate performance management processes and support organizational change initiatives.
Ensure compliance with labour regulations and company policies.
Monitor and measure existing labour relations procedures and policies.
Coach managers on effective practices.
Lead and manage employee relations programs, ensuring alignment with company policies and UK&I labour regulations.
Conduct thorough investigations into employee complaints and grievances, providing fair and timely resolutions.
Maintain accurate records of employee relations cases and prepare reports for senior management.
Experience working in a union environment.
Handle escalated issues within HR Shared Services that cannot be resolved by HR Representatives, providing overall HR support to employees and managers. This includes all matters under the support of HR that are not resolved in Tier I.

Basic Qualifications:

Bachelor’s degree in human resources management, Business Administration, or a related field.
Minimum of 3 years of experience in employee and labour relations or a similar HR role.
In-depth knowledge of UK&I labour laws and regulations.
Strong conflict resolution and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to handle sensitive and confidential information with discretion.
Proficiency in HR software and data analysis tools.

Preferred Qualifications:

Certified Human Resources Professional (CHRP) designation preferred

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

senior customer support representative jobs in england

Senior Field HR Specialist

Senior Support Resilience Representative

Senior Sales Development Representative

VRES Contact Centre Manager

Senior Customer Service Representative

Customer Support Manager

Director Volunteer Estate

Complaints Handler

Senior Service Contract Specialist

Facilities Operations Senior Specialist

Senior Housing Manager

Senior Customer Success Manager

Support Manager, UK

Customer Support Representative

Support Resilience Representative

Business Development Representative

Event Sales Executive

Customer Service

Partnerships Account Manager

Team Lead - Client Management

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