Senior it manager Work, Jobs in England (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
1d
Senior IT Service Manager
HM Revenue and Customs —Newcastle upon Tyne
- £45,544 - £49,523 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
12d
IT Senior Director Business Relationship Manager - EMEA
Aristocrat —London
- Full-time
- Computer Science
- PMP
- Engineering
10d
Senior Manager - IT
Wesco —Chesterfield
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- APIs
- Agile
- AI
- Employee discount
Quick apply
14d
International Strategy & Operations Senior Manager, Commerce (German Speaking)
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- SQL
- Work from home
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
Senior IT Manager
Breakthrough T1D —London
- £47,925 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
10d
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
International Strategy & Operations Senior Manager, Commerce (French Speaking)
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- SQL
- Work from home
Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe
Connor Consulting —London
- Full-time
- Remote
- PMP
- Project management
- No degree
Quick apply
IT Manager
ALM Trading Ltd —Birmingham
- £55,000 - £58,000 a year
- Full-time
- Management
- English
- Analysis skills
- Free parking
Quick apply
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
IT Asset Manager
John Lewis Partnership —Bracknell
- £75,600 - £140,000 a year
- Hybrid work
- Oracle
- Management
- IT
1d
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
Senior Operations Interface Manager
Network Rail —London
- £71,163 - £86,801 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Employee discount
12d
Senior FP&A Manager
Selecta —Hemel Hempstead
- £80,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Senior IT Project Manager
Aveva —London
- Full-time
- Hybrid work
- Oracle
- Master's degree
- Project management
- Annual leave
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
- Employee discount

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Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Coventry

Apply Now

Job details

Full-time
£68,000 - £93,500 a year
1 day ago

Qualifications

ITIL Certification
Incident management
DevOps
Microsoft Office
ITIL
Agile
Financial services
Leadership
Banking

Full job description

About the role
Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.
About you
You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:
- Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
- Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
- Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
- Experience working with complex, always-on technology estates and third-party service providers.
- Demonstrated experience producing executive-grade operational insight and reporting.
- Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
- ITIL Foundation with further qualification in one or more relevant ITIL process.
- Working understanding of Agile Ceremonies and DevOps Techniques.
- Essential experience of working in a complex, pressurised production environment in the Banking industry
- Use of Microsoft Office Products
Experience in these areas would be helpful:
- Public Cloud, Customer-facing and member-facing systems, Infrastructure experience
Full-time 35 hours
About us
If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]
This is a permanent role and is at M3 Senior Manager grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Apply Now

Refine Your Search

senior it manager jobs in england

Senior Manager - IT Shared Service (Major Incident)

Senior IT Service Manager

IT Senior Director Business Relationship Manager - EMEA

Senior Manager - IT

Senior Technical Programme Manager (Senior TPM)

International Strategy & Operations Senior Manager, Commerce (German Speaking)

Senior IT Service Manager

Senior IT Manager

International Strategy & Operations Senior Manager, Commerce

International Strategy & Operations Senior Manager, Commerce (French Speaking)

Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe

IT Manager

Senior Director, Information Technology EMEA

IT Asset Manager

Senior IT Delivery Manager

Senior Operations Interface Manager

Senior FP&A Manager

Senior Customer Success Manager - UK

Senior IT Project Manager

Senior Agile Delivery Manager

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