Service desk manager Work, Jobs in England (with Salaries)

Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Service Desk Ops Manager
DXC Technology —Farnborough
- Full-time
- Management
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Service Desk Operations Manager
Computacenter —Derby
- Customer service
- Microsoft Office
- Organisational skills
3d
2nd Line Service Desk Team Leader
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Travel
- IT
- Leadership
IT Service Desk Delivery Manager
Ground Control —Billericay
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Annual leave
- Life insurance
Quick apply
4d
Service Desk Manager
Middlesbrough Council —Middlesbrough
- £45,091 - £47,181 a year
- Full-time
- Management
- Leadership
1d
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
Programme Lead – IT Service Improvement
Chartered Insurance Institute —London
- £72,000 - £100,000 a year
- Full-time
- Azure
- PMP
- SharePoint
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
12d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Service Desk Specialist
Infinity —Reigate
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Employee assistance programme
10d

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Service Desk Analyst / Manager

Shieldpay
London

Quick apply

Job details

Benefits

Flexible schedule

Qualifications

Microsoft Outlook
IT support
SharePoint
Mac OS
SaaS

Full job description

Whether you're an experienced analyst or a hands-on manager, we welcome your application!

Impact and Responsibilities:

End-User Support: Provide timely troubleshooting for hardware and software issues ensuing our ticket system is maintained and workload is prioritised.
OS & Hardware: Deliver remote and hands on support for both macOS and Windows environments; set up, maintain, and order laptops and peripherals.
Lifecycle Management: Seamlessly handle the IT setup for New Starters and offboarding for Leavers, requiring regular travel to our offices to setup or collect equipment.
SaaS Administration: Manage Microsoft 365 (SharePoint & OneDrive) and administer applications like Slack, Lucid, and other SaaS platforms.
Security & SRE Collaboration: Partner with the InfoSec team to deliver security enhancements and embed with the SRE team as part of the incident response function.

What we're looking for in you

Hands on experience in a service desk or IT support role. Fintech experience is a strong plus!
Comfortable troubleshooting a wide range of issues, from Microsoft 365 (Outlook, SharePoint) to third-party SaaS tooling.
Strong critical thinking skills with the ability to take full ownership of problems and work independently to resolve them.
Independent, self-motivated, flexible, and ready to adapt to a fast-paced environment.
A relevant IT certification (e.g., ITIL, CompTIA, or Microsoft) is highly beneficial.

Our Promise: Shieldpay is an equal opportunities employer. For Shieldpay building a fair and transparent workforce begins with the recruitment process that does not discriminate on the grounds of gender, sexual orientation, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We offer flexible working options, such as flexible hours and hybrid work, to support our employees' work-life balance.

Quick apply

Refine Your Search

service desk manager jobs in england

Service Desk Analyst / Manager

Service Desk Team Manager

Service Desk & Operations Manager

First Line Service Desk Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Service Desk Ops Manager

IT Service Delivery Manager

Service Desk Manager

Service Desk Operations Manager

2nd Line Service Desk Team Leader

IT Service Desk Manager

IT Service Desk Delivery Manager

Service Desk Manager

Senior Service Delivery Manager

Service Desk Team Leader

Programme Lead – IT Service Improvement

Service Desk Analyst

2nd Line Service Desk Team Leader

Service Desk Technician - 6 Month FTC

Service Desk Specialist

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