Do you like to help others when they need assistance? Enjoy problem solving and finding solutions under pressure? Do you have a polite and professional telephone manner?
ComXo is the leading UK provider of global switchboard support services, who are looking to recruit a talented and enthusiastic individual to join the team!
This role requires the Virtual Personal Assistant to conduct themselves in accordance with the company’s 4P’s values (Politeness, Professionalism, Personality and Proficiency) at all times to internal and external stakeholders.
Please note that all applicants must be UK residents.
4 on 4 off rotational shift pattern (including weekends) - 31.5hrs per week (21.00 - 07.00)
As a Switchboard Operator on nights, you will be dealing with a variety of incoming calls as a first point of contact for some of our high-profile clients. You will be assessing the nature of the calls in order to transfer or escalate ensuring that each call has a valued outcome. Additionally, you will be required to carry out data related admin tasks using Excel.
ComXo recognises ambition and talent with fantastic opportunities to progress to Senior Customer Service Advisors, Team Leaders and beyond
You would need to be able to commit to an eight-week office-based induction (Mon-Fri, 9am to 5pm) before moving onto the night rota.
What we are looking for:
- Previous telephone customer service and IT support experience is essential
- A good telephone manner with a passion to deliver a first-class service
- A ‘can do’ attitude
- Someone who is happy working nights on a rotational shift pattern, with experience of working nights.
The salary for this role is £22,031 plus an additional £3,000 Out of Hours allowance.
Start Date: 1st June 2026.
If successful in the recruitment process, the employment will be subject to 10 years of references and employment history, proof of education certificates, DBS check, financial adversity and sanctions checks which will be completed upon offers.
Please note due to volumes of applications, we will only be able to contact those who have been selected to move onto the next stage. If you do not hear from the team, unfortunately this means your application was not selected.
Equality and Diversity at ComXo
At ComXo, we are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We celebrate diversity in all its forms and are proud to be an equal opportunity employer. We welcome applications from individuals of all backgrounds, experiences, and identities, including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and religion.
We believe that a diverse and inclusive team drives innovation, fosters creativity, and strengthens our ability to serve our clients. If you require any adjustments during the recruitment process, please let us know — we’re here to support you.
Further information can be found in our Equality & Diversity Policy which is available on request.
