Technical support analyst Work, Jobs in England (with Salaries)

Oracle Technical Support Analyst
Gov Facilities Services —Sheffield
- £57,569.74 a year
- Full-time
- Hybrid work
- Oracle
- DevOps
- SQL
- Employee assistance programme
Technical Support Analyst
Red Bull Technology Group —Milton Keynes
- Full-time
- ERP systems
- Analysis skills
- Organisational skills
7d
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
2d
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
ERP Support Analyst
Park Holidays UK —Bexhill
- £40,000 a year
- Full-time
- Sales
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
2h
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
14d
IT Support Analyst
TECNIQ —Witham
- £35,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
8d
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
3d
Technology Support Analyst (FTC)
Penguin Books Limited —Colchester
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
13d
IT Support Analyst
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- AWS
- IT
Onsite IT Support Analyst
Tetra Tech —London
- Travel
- In-person
- Communication skills
14h

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Oracle Technical Support Analyst

Gov Facilities Services
Sheffield

Apply Now

Job details

Full-time
£57,569.74 a year

Benefits

Employee assistance programme

Qualifications

Oracle
DevOps
Technical support
SQL
APIs
Agile
Oracle HCM
Time management

Full job description

Job Role: Oracle Technical Support Analyst
Location: Sheffield - 5 days in office - some hybrid working available
Salary: £57,569.74 per annum

We are seeking an experienced Oracle Technical Support Analyst to join our team at GFSL.

Join a team that is more than just a group of colleagues – we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment.

As an Oracle Technical Support Analyst, you will provide technical and functional support for our Oracle Fusion system which provides HR and Procurement applications that underpin critical operational services within the prison environment. You will be responsible for maintaining system stability, performance, and data integrity, while supporting ongoing optimisation and digitalisation initiatives.

Main Activities/Responsibilities:

Provide second‑line Oracle support, managing escalated incidents to ensure timely and effective resolution.
Plan and execute testing for Oracle Fusion change requests, supporting robust validation and safe deployment.
Develop and maintain OTBI analyses, dashboards, and SQL extracts to provide accurate reporting and support informed decision‑making.
Maintain data integrity and system security in line with organisational policy, audit requirements, and data protection standards.
Manage user access governance, including licences, roles, and permissions, ensuring least‑privilege access and compliance.
Contribute to quarterly update cycles, including test execution, issue management, and post‑release validation.

We are a Ministry of Justice business who provides critical and time-bound services to HMPPS, and are looking for a Oracle Technical Support Analyst with the following:

Strong organisation, planning, and time‑management skills, able to manage competing priorities
Confident stakeholder engagement and handling challenging conversations with professionalism
Positive, inclusive team player with strong ownership and pride in delivery
Proactive, detail‑focused, and effective under pressure
Resolve complex technical issues through cross‑team coordination
Maintain high standards of accuracy, documentation, and analysis
Ensure data privacy compliance and adherence to HR system controls
Operate effectively in Agile or DevOps environments
Experience supporting Oracle HCM Cloud or similar enterprise HR systems
Knowledge of Oracle reporting, integration, and data tools (e.g. OTBI, BI Publisher, OCI, APIs)
Strong SQL and data handling skills
Understanding of Oracle HCM/ERP data models and security

If this sounds like you, we would like to hear from you!

Explore a varied and rewarding career at GFSL.

Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society.

Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts.

You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress and explore facilities careers where you can make difference.

Pride In People.

We’re passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves.

We recognise the value that every single employee brings to the organisation. Everyone’s needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all.

We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone.

Future Plans.

GFSL has been notified by its shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027 . As the programme unfolds, we will learn more.

Pride in People - Do the Right thing - One Team

An ISO 9001 Certified Company

Apply Now

Refine Your Search

technical support analyst jobs in england

Oracle Technical Support Analyst

Technical Support Analyst

ICT Support Analyst - Birmingham

Graduate Technical Support Analyst

Service Desk Analyst / IT Support Help Desk Technician

Second Line Technical Support Analyst

ERP Support Analyst

Support Analyst

Support Analyst

Technical Support Analyst

1st Line support Analyst

Onsite IT Support Analyst - 1st/2nd line

IT Support Analyst

Support Analyst - EMEA

Junior Technical Operations Analyst

IT Support Analyst

Junior Application Support Analyst

Technology Support Analyst (FTC)

IT Support Analyst

Onsite IT Support Analyst

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