JOB DESCRIPTION
JPMorganChase is building a banking experience that serves every community we enter — with intention, inclusion, and measurable impact. This role puts you at the center of how we grow across the UK and Europe, shaping where and how we show up for customers and communities while driving alignment across our businesses.
As a Community & Market Strategy Vice President at JPMorganChase within International Consumer Bank, you will lead the EMEA market strategy and operating model for. You will drive strategic planning — from market intelligence through executive recommendations, governance, and cross-entity execution — spanning Chase UK, J.P. Morgan Personal Investing You will translate market and community insights into funded plans, measurable outcomes, and inclusive customer experiences across multiple countries.
This is a high-visibility role where you will partner across business lines and control functions to ensure our growth strategy is inclusive, risk-balanced, and community-centered. You will work at the intersection of market intelligence, partnership programming, and governance to help shape how we serve customers and communities across diverse European markets.
Job responsibilities
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Own the EMEA market intelligence strategy that informs financial health, education and inclusion programmes across ICB brands and markets
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Synthesize country-level insights into a coherent regional view, defining market entry and expansion hypotheses that shape investment choices and prioritization
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Lead cross-entity collaboration across between Chase UK, J.P. Morgan Personal Investing, and in collaboration with Global Philanthropy, ensuring aligned execution plans in particular with product, marketing and operations teams
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Facilitate cross-entity governance forums, including agenda-setting, decision framing, and outcomes management
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Define and implement a governance framework for community integration and financial health commitments across EMEA markets
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Own the financial education and wellbeing partnership portfolio strategy across EMEA, defining criteria, activation models, and expected outcomes aligned to financial health priorities
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Define a measurement framework connecting investment and activity to community impact and financial health outcomes
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Deliver senior committee-ready materials with clear recommendations, trade-offs, and decision requests
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Create and maintain an EMEA market repository consolidating intelligence, partnerships, governance artifacts, and measurement outputs
Required qualifications, capabilities, and skills
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Extensive experience leading multi-country market strategies in a regulated financial services environment, including market entry, expansion, or channel footprint decisions across the UK and Europe
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Proven stakeholder management and influence across multiple business lines and legal entities, with the ability to drive alignment at senior levels
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Demonstrated experience shaping prioritization and resource allocation through investment recommendations, business cases, and portfolio trade-offs
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Strong partnership with control functions including Risk, Compliance, Legal, Finance, and Operations, with the ability to incorporate risk considerations into actionable recommendations
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Demonstrated ability to produce senior committee-ready narratives and materials, including structured briefings with clear recommendations, options, and documented decisions
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Strong analytical capabilities including segmentation, measurement frameworks, and converting insights into execution across multiple markets
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Demonstrated commitment to inclusion, accessibility, and culturally informed customer experience design
Preferred qualifications, capabilities, and skills
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Experience partnering with philanthropy or community impact functions to deliver financial health outcomes at scale, including partnership design, activation, and impact measurement
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Track record of building enterprise knowledge repositories and operating mechanisms used across multiple countries and entities
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Familiarity with UK and European regulatory environments as they relate to consumer banking expansion and community engagement
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
