Reservations manager Work, Jobs in Enniskillen, Fer (with Salaries)

Hotel Receptionist
Westville Hotel —Enniskillen
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Graduate Management Trainee - Omagh / Derry / Londonderry
Enterprise Mobility —Omagh
- Full-time
- Sales
- Customer service
- Bachelor's degree

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Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of…

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Hotel Receptionist

Westville Hotel -
Enniskillen

Quick apply

Job details

Part-time
£10.85 - £12.71 an hour

Benefits

Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Hospitality
Multilingual
Customer service
English
Front desk
Guest services
Hotel experience

Full job description

Benefits:

All meals provided whilst on shift within the Hospitality outlets
20% discount on food throughout all businesses (up to 4 people)
10% discount within our Gourmet Grocer Store & Cafe
Employee of the month scheme with monetary reward
Staff events throughout the year
Progression for those looking a career in Hospitality

SCOPE & GENERAL PURPOSE OF JOB:

To ensure the smooth and efficient running of reception working with the Reservations Manager and Reception team to ensure the highest of standards are continually achieved exceeding guest(s) satisfaction at every opportunity.

Tasks, Duties & Responsibilities:

Greet guests on arrival and in a warm, welcoming, and professional manner.
Ensure effective room management, maximizing total room sales potential within the hotel.
Ensure that you have an in-depth knowledge of your department product, in addition to being aware of the hotel facilities and have excellent local knowledge of the area satisfying any guest(s) enquiries.
To continuously promote sales within Reception and across the hotel up selling at every opportunity.
To deal with any guest’s complaints in a professional manner, immediately notifying the manager on duty.
To take all reservations accurately, recording relevant details and ensuring accurateness for billing purposes.
Build an excellent rapport with Guests, Corporate Clients, and with travel agents as appropriate.
A background in office/reception work is an advantage, but not necessary as full training will be given.
Shifts include Evenings and Weekends
Please note, this is an ongoing part-time position and is not a summer-only role. Applicants must be available to continue working beyond September.

Job Type: Part-time

Pay: £10.85-£12.71 per hour

Benefits:

Company events
Company pension
Discounted or free food
Employee discount

Ability to commute/relocate:

Enniskillen BT74 6HR: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (required)

Language:

English (required)

Work Location: In person

Quick apply

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reservations manager jobs in enniskillen, fer

Hotel Receptionist

Graduate Management Trainee - Omagh / Derry / Londonderry

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