Director of customer Work, Jobs in Enstone, Oxf (with Salaries)

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Head of Arboricultural Administration

Nicholsons -
Bicester

Quick apply

Job details

Full-time
£28,000 - £35,000 a year

Qualifications

Driving Licence
Customer service
Upselling
Organisational skills
Communication skills

Full job description

We’re looking for a highly organised, proactive professional to take a lead on all administrative responsibility for our Arboricultural Contracting & Consultancy teams. The role is the central point of department coordination, quality, and project excellence, supporting both contracting and consultancy functions, as well as contributing to multi‑disciplinary projects across our wider professional services division.

Key responsibilities:

Provide comprehensive administrative support to the Arboriculture Department.
Maintain all Arboriculture financial reporting systems.
Prepare documents to company quality standards and carry out quality control checks to ensure accuracy and consistency.
Oversee all new Arboriculture leads, ensuring a warm and efficient client experience as well as identifying opportunities for upselling Nicholsons' wider services.
Support project management through effective use of project support systems.
Assist consultants with duties relating to their Professional Industry Bodies.
Provide administrative support across professional services, ensuring consistent, high‑quality service during periods of colleague leave or increased workload.

Successful candidates will:

Have a sharp eye for detail and a commitment to accuracy
Strong organisational skills and the ability to stay ahead of fast‑moving workloads
Confidence using digital systems and managing data
A proactive mindset and a calm, solutions‑focused approach
Excellent communication skills and a commitment to outstanding client service

Desirable:

An understanding of the Arboriculture industry or related environmental studies
Previous experience in a professional services role and/or customer service position

A full, clean UK driving licence will be required due to the remote nature of the role.

Click here to view our full benefits package.

This is a full-time position: Monday to Friday from 7.30am until 4.30pm.

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